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Ingenico 6500 manual Setting the Poll Timeout, Poll TMO

Models: 6500

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6.4.9Setting the Poll Timeout

Poll Timeout is the amount of time the host waits for a response after transmitting a device poll before it records a device poll timeout, in units of one-tenths of a second.

This time varies. It depends on the number of devices connected to the host system. The more devices connected to the host, the longer it takes the host to poll each device. If the PIN pad device misses more than 16 consecutive polls, the host will abandon the device.

	Display				Action
					To access the extended menu, restart the terminal
					by pressing [1] + [CAN] + [OK]; while the terminal
					is starting up, access the extended menu by
					pressing the [1] and [3] keys simultaneously.
	Extended Menu				Press [	], [	], [	], [Enter] to select Supervisor
	Serialnum Inject				Menu.
	System Config
	System Info

	Supervisor Menu

	Enter Password:				Key password [2] [6] [3] [4], then press [Enter].
					Key password [2] [6] [3] [4], then press [Enter].

	Supervisor Menu				Press [	], [	], [	], [Enter] to select Sys
	Change Password				Parameters.
	Application File
	Security

	Sys Parameters

	Sys Parameters				Press [	], [	], [Enter] to select Setup Port.
	Download Method				Press [	], [	], [Enter] to select Setup Port.
	Download Method
	Download Port

	Setup Port

	Setup Port				Select Port1 or Port2.
	Port1				Select Port1 or Port2.
	Port1				(By default, Port 1 = Host, Port 2 = Aux.)
	Port2				(By default, Port 1 = Host, Port 2 = Aux.)
	Port2

	Port X				Press [	] seven times, and then press [Enter] to
	Interface Type				select Poll TMO (timeout).
	Baud Rate
	Data Bits
	Stop Bits
	Parity
	LAN Address
	Retry Count
	Response TMO

	Poll TMO

	Poll TMO				Enter an amount of time after which the port
	Old Value: 300				should cease polling, in units of 1/100 of a second.
	Enter New Value:

Ingenico 6500 User’s Guide

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Ingenico 6500 manual Setting the Poll Timeout, Poll TMO

Contents

Ingenico Page Table of Contents Chapter Supervisor Menu Diagnostic Menu Chapter Secure Certificate 100 Revision History Page Two Terminal Models IntroductionPayment Types About this Manual ConnectivityKits Conventions Used in this ManualUnicapt 32 Software Development Kit JavaPOS Software Development KitExtended Menu Overview Accessing the Extended MenuOverview Navigating the Extended MenuFinding Options in the Extended Menu Finding the Current SettingGems COM2Ibmeft Ncreft COM1 COM2 COM3 DhcpCOM2 COM3 SAM USBExtended Menu Overview System Config System Configuration MenuChanging the Date and Time YYYY/MM/DDChanging the Display Contrast Enable/Disable Beep TonesChanging the Beep Tones Display ContrastBeep Length Changing the Beep LengthBeep Tone Status Midtone Changing the Beep TonesTone System Configuration Updating Backlight Setting Backlight to Off When IdleTurning the Backlight On or Off Turning the Backlight On or OffBacklight Idle TimeoutIdle Timeouts Finding Version Numbers System Info MenuSystem Info VersionsSecurity Info Checking the Security InformationSecurity Info XxxxxxxxxRAM Info RAM InfoDisplayAction Viewing All Parameter ValuesView Parameter IngnarNone OFFIbmeft ETH Dhcp NONE/AUTO Auto Ingenico 6500 User’s Guide Supervisor Menu Supervisor Menu PasswordChanging the Supervisor Menu Password Supervisor Menu Application File in TerminalReading the Application File File Menu Erasing the Application FileRead EraseSecurity Setting the Key Injection PortInject Keys Setting the Key IndexInjecting Keys Index SelectX Setting the Application NumberApp Select Finding the Key Check Value Terminal KeysApp SelectAAAA Finding the Key Check Value Application Keys APP1 APP2 Application KeysApplication Keys Erase App Keys Erasing Application KeysErase App Keys Erase App Keys?Injecting a Serial Number System ParametersSystem Parameters Menu Setting the Download MethodSys Parameters Download MethodDownload Port Selecting the Download PortDownload Port Port1PortX Setting Up the PortSelecting the Download Interface Type Setup Port Setting the Baud RatePort Baud RateData Bits Setting the Data BitsData Bits Set Port Setting the Stop BitsStop Bits Stop BitsParity Setting the ParityParity LAN Address Defining the LAN AddressLAN Address Retry Count Setting the Retry CountRetry Count Response TMO Setting the Response TimeoutResponse TMO Poll TMO Setting the Poll TimeoutPoll TMO Turnaround TMO Setting the Turnaround TimeoutTurnaround TMO Port3 Defining the Dhcp AddressPort3 Local IP Defining the Local IP AddressLocal IP Local IP Port Setting the Local IP Port NumberLocal IP Port Server IP Defining the Server IP AddressServer IP Port Setting the Server IP Port NumberXXX.XXX.XXX.XXX Masking Your IP AddressIP Add Mask Gateway Setting the GatewayGateway Updating…Primary DNS Setting the Primary DNSPrimary DNS Secondary DNS Setting the Secondary DNSSecondary DNS Setting Up the Phone Number to Dial Setting the Domain NameDial Dial Phone NumModem Speed Setting Up the Modem SpeedHost Port Aux Port Changing the Position of the Host Port or Aux PortDisabling or Enabling the Auto Detect Feature Configuring the Host Port Auto Detect FeatureAuto Detect AD On/OffAD Timeout Setting the Auto Detect TimeoutAD Timeout AD Retry Times Setting the Auto Detect Retry TimesAD Retry Times Parameter Editor Editing ParametersParlcdcontrast Parameter Name Description Value DataPareftllevelnum Parameter Name RescommrecerrorResbdlcfsdwnerror PARCOM1BAUDRATE PARCOM1INTERFACET PARCOM2PARITY PARCOM3BAUDRATE Parethgateway Parapplcomment Testing the Display Contrast Diagnostic MenuDiagnostic Menu Diagnostic MenuTesting the Beeper Testing the KeypadKeypad KeypadBeeper Testing the RS232 ConnectionRS232 RS232Tailgate Testing the RS485 Tailgate ConnectionUSB Diagnostic Testing the USB PortMag Stripe Reader Testing the Magnetic Stripe ReaderSmart Card Reader Testing the Smart Card ReaderTesting the SAMs Touch Screen Testing the Touch ScreenExtended Menu Press , Enter to select Diagnostic Menu Testing Signature CaptureDiagnostic Menu Press , Enter to select Signature Capture Signature CapturePen Calibration Testing Pen CalibrationFinger Calibration Testing Finger CalibrationSCV Verification System Architecture ArchitectureTerminal Architecture Host ConnectionsOperating System System and Security Application Maintenance ApplicationUser Application DigitizerTransmitting Data Download File Architecture Key Architecture Terminal Based Keys Sponsor Key KTKKey Name Index Length Description of KeySpecial Keys Application Based KeysMaster Keys Key Name Description of KeySession Keys Security OptionsDukpt Keys WtpkChange Terminal ID Option Prompts Authentication Key OptionsPrompt MACing Possible Values DescriptionPossible Encryption Description Values Code MACingDouble-Length Key MAC Calculation Terminal Startup Verify MAC Option Visa PED Mode OptionAtalla Key Block Protection Option Financial Key Option Securing Process Secure CertificateSecure Certificate Ingenico 6500 User’s Guide 101 Secure Certificate MAC Descriptor Section Secure Certificate Descriptor SectionsPossible Description Values Visa PED Mode Descriptor SectionSHA1+MAC Application Descriptor SectionSecure File Descriptor Section 106 Applname filename.ext class existence Non-Secure File Descriptor SectionDelete Whole Application Descriptor Section Delete Application Code File Descriptor SectionDelete Data File Descriptor Section Prerequisites Ibmeft DownloadPreparation TimingFeedback Outline of Download Process StepsIngenico 6500 User’s Guide 111 112 Error Opening Port Download ErrorsHardware settings in the Ingenico 6500 have been changed Communications port is not workingReceived 3 NAKs or Timeout SendVISAPacket Error Bad Prog Default Setup ConfigurationCRC Error Configuration Default ValueNot Enough DFS Space Comm Receive ErrorEFT Device Not Available IBM EFT TroubleshootingCard Read Error1 EFT Device Not Available During Check Authorization