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Ingenico 6500 manual Testing the SAMs

Models: 6500

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7.10Testing the SAMs

This feature tests communication between the SAM slots and the SAM micro-controller (SMC).

	Display				Action
					To access the extended menu, restart the terminal
					by pressing [1] + [CAN] + [OK]; while the terminal
					is starting up, access the extended menu by
					pressing the [1] and [3] keys simultaneously.
	Extended Menu				Press [	], [Enter] to select Diagnostic Menu.
	Serialnum Inject				Press [	], [Enter] to select Diagnostic Menu.
	Serialnum Inject
	System Config
	System Info
	Supervisor Menu

	Diagnostic Menu

	Diagnostic Menu				Press [	], [Enter] to select SAM.
	Display				Press [	], [Enter] to select SAM.
	Display
	Keypad
	Beeper
	RS232
	Tailgate
	USB
	Mag Stripe Reader
	Smart Card Reader

	SAM

	SAM
	Found SAM Slot1.
	Found SAM Slot2.
	Found SAM Slot3.
	Found SAM Slot4.

	SAM				ATR means answer to reset.
	Check Slot2 ATR				ATR means answer to reset.
	Check Slot2 ATR
	Read data from Slot2
	(Result)

	SAM				SMC stands for SAM micro-controller.
	Power off all slots				SMC stands for SAM micro-controller.
	Power off all slots
	Close all smc slots

80	Chapter 7 Diagnostic Menu
	Section 7.10 Testing the SAMs

Image 88

Ingenico 6500 manual Testing the SAMs

Contents

Ingenico Page Table of Contents Chapter Supervisor Menu Diagnostic Menu Chapter Secure Certificate 100 Revision History Page Payment Types IntroductionTwo Terminal Models Connectivity About this ManualConventions Used in this Manual KitsJavaPOS Software Development Kit Unicapt 32 Software Development KitAccessing the Extended Menu Extended Menu OverviewOverview Navigating the Extended MenuFinding the Current Setting Finding Options in the Extended MenuIbmeft Ncreft COM2Gems COM2 COM3 DhcpCOM1 COM2 COM3 USB SAMExtended Menu Overview System Configuration Menu System ConfigChanging the Date and Time YYYY/MM/DDEnable/Disable Beep Tones Changing the Display ContrastChanging the Beep Tones Display ContrastBeep Tone Status Changing the Beep LengthBeep Length Tone Changing the Beep TonesMidtone Setting Backlight to Off When Idle System Configuration Updating BacklightTurning the Backlight On or Off Turning the Backlight On or OffIdle Timeouts Idle TimeoutBacklight System Info Menu Finding Version NumbersSystem Info VersionsChecking the Security Information Security InfoSecurity Info XxxxxxxxxRAM Info RAM InfoViewing All Parameter Values DisplayActionView Parameter IngnarIbmeft OFFNone ETH Dhcp NONE/AUTO Auto Ingenico 6500 User’s Guide Changing the Supervisor Menu Password Supervisor Menu PasswordSupervisor Menu Reading the Application File Application File in TerminalSupervisor Menu Erasing the Application File File MenuRead EraseSetting the Key Injection Port SecurityInjecting Keys Setting the Key IndexInject Keys Setting the Application Number Index SelectXApp SelectAAAA Finding the Key Check Value Terminal KeysApp Select Finding the Key Check Value Application Keys Application Keys Application KeysAPP1 APP2 Erasing Application Keys Erase App KeysErase App Keys Erase App Keys?System Parameters Injecting a Serial NumberSetting the Download Method System Parameters MenuSys Parameters Download MethodSelecting the Download Port Download PortDownload Port Port1Selecting the Download Interface Type Setting Up the PortPortX Setting the Baud Rate Setup PortPort Baud RateData Bits Setting the Data BitsData Bits Setting the Stop Bits Set PortStop Bits Stop BitsParity Setting the ParityParity LAN Address Defining the LAN AddressLAN Address Retry Count Setting the Retry CountRetry Count Response TMO Setting the Response TimeoutResponse TMO Poll TMO Setting the Poll TimeoutPoll TMO Turnaround TMO Setting the Turnaround TimeoutTurnaround TMO Port3 Defining the Dhcp AddressPort3 Local IP Defining the Local IP AddressLocal IP Local IP Port Setting the Local IP Port NumberLocal IP Port Defining the Server IP Address Server IPSetting the Server IP Port Number Server IP PortIP Add Mask Masking Your IP AddressXXX.XXX.XXX.XXX Setting the Gateway GatewayGateway Updating…Primary DNS Setting the Primary DNSPrimary DNS Secondary DNS Setting the Secondary DNSSecondary DNS Setting the Domain Name Setting Up the Phone Number to DialDial Dial Phone NumSetting Up the Modem Speed Modem SpeedChanging the Position of the Host Port or Aux Port Host Port Aux PortConfiguring the Host Port Auto Detect Feature Disabling or Enabling the Auto Detect FeatureAuto Detect AD On/OffAD Timeout Setting the Auto Detect TimeoutAD Timeout AD Retry Times Setting the Auto Detect Retry TimesAD Retry Times Editing Parameters Parameter EditorParameter Name Description Value Data ParlcdcontrastPareftllevelnum Rescommrecerror Parameter NameResbdlcfsdwnerror PARCOM1BAUDRATE PARCOM1INTERFACET PARCOM2PARITY PARCOM3BAUDRATE Parethgateway Parapplcomment Diagnostic Menu Testing the Display ContrastDiagnostic Menu Diagnostic MenuTesting the Keypad Testing the BeeperKeypad KeypadTesting the RS232 Connection BeeperRS232 RS232Testing the RS485 Tailgate Connection TailgateTesting the USB Port USB DiagnosticTesting the Magnetic Stripe Reader Mag Stripe ReaderTesting the Smart Card Reader Smart Card ReaderTesting the SAMs Testing the Touch Screen Touch ScreenTesting Signature Capture Extended Menu Press , Enter to select Diagnostic MenuDiagnostic Menu Press , Enter to select Signature Capture Signature CaptureTesting Pen Calibration Pen CalibrationTesting Finger Calibration Finger CalibrationSCV Verification Architecture System ArchitectureHost Connections Terminal ArchitectureOperating System Maintenance Application System and Security ApplicationTransmitting Data DigitizerUser Application Download File Architecture Key Architecture Sponsor Key KTK Terminal Based KeysKey Name Index Length Description of KeyApplication Based Keys Special KeysMaster Keys Key Name Description of KeySecurity Options Session KeysDukpt Keys WtpkPrompts Authentication Key Options Change Terminal ID OptionPrompt MACing Possible Values DescriptionDouble-Length Key MAC Calculation Code MACingPossible Encryption Description Values Atalla Key Block Protection Option Visa PED Mode OptionTerminal Startup Verify MAC Option Financial Key Option Secure Certificate Secure CertificateSecuring Process Ingenico 6500 User’s Guide 101 Secure Certificate Descriptor Sections Secure Certificate MAC Descriptor SectionVisa PED Mode Descriptor Section Possible Description ValuesApplication Descriptor Section SHA1+MACSecure File Descriptor Section 106 Non-Secure File Descriptor Section Applname filename.ext class existenceDelete Data File Descriptor Section Delete Application Code File Descriptor SectionDelete Whole Application Descriptor Section Ibmeft Download PrerequisitesPreparation TimingOutline of Download Process Steps FeedbackIngenico 6500 User’s Guide 111 112 Download Errors Error Opening PortHardware settings in the Ingenico 6500 have been changed Communications port is not workingReceived 3 NAKs or Timeout SendVISAPacket Default Setup Configuration Error Bad ProgCRC Error Configuration Default ValueComm Receive Error Not Enough DFS SpaceCard Read Error1 IBM EFT TroubleshootingEFT Device Not Available EFT Device Not Available During Check Authorization