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Ingenico 6500 manual Testing Pen Calibration

Models: 6500

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7.13Testing Pen Calibration

If your terminal is not correctly interpreting pen touches, use this test to adjust the pen calibration. This test is for the i6550 only.

Display

Action

To access the extended menu, restart the terminal

by pressing [1] + [CAN] + [OK]; while the terminal

is starting up, access the extended menu by

pressing the [1] and [3] keys simultaneously.

Extended Menu

Press [

], [Enter] to select Diagnostic Menu.

Serialnum Inject

System Config

System Info

Supervisor Menu

Diagnostic Menu

Diagnostic Menu

Press [

], [Enter] to select Pen Calibration.

Display

Keypad

Beeper

RS232

Tailgate

USB

Mag Stripe Reader

Smart Card Reader

SAM

Touch Screen

Signature Capture

Pen Calibration

Please remove hands/objects

from around the display

Calibration will start in 3

seconds…

Using the stylus, tap the four-box grid. The box

Calibrate Pen

moves around to the next corner; tap again.

Please tap box

Repeat until you are notified if the test was

successful.

Ingenico 6500 User’s Guide

83

Image 91

Ingenico 6500 manual Testing Pen Calibration

Contents

Ingenico Page Table of Contents Chapter Supervisor Menu Diagnostic Menu Chapter Secure Certificate 100 Revision History Page Payment Types IntroductionTwo Terminal Models About this Manual Connectivity Kits Conventions Used in this Manual Unicapt 32 Software Development Kit JavaPOS Software Development Kit Navigating the Extended Menu Accessing the Extended MenuExtended Menu Overview Overview Finding Options in the Extended Menu Finding the Current Setting Ibmeft Ncreft COM2Gems COM2 COM3 DhcpCOM1 COM2 COM3 SAM USB Extended Menu Overview YYYY/MM/DD System Configuration MenuSystem Config Changing the Date and Time Display Contrast Enable/Disable Beep TonesChanging the Display Contrast Changing the Beep Tones Beep Tone Status Changing the Beep LengthBeep Length Tone Changing the Beep TonesMidtone Turning the Backlight On or Off Setting Backlight to Off When IdleSystem Configuration Updating Backlight Turning the Backlight On or Off Idle Timeouts Idle TimeoutBacklight Versions System Info MenuFinding Version Numbers System Info Xxxxxxxxx Checking the Security InformationSecurity Info Security Info RAM Info RAM Info Ingnar Viewing All Parameter ValuesDisplayAction View Parameter Ibmeft OFFNone ETH Dhcp NONE/AUTO Auto Ingenico 6500 User’s Guide Changing the Supervisor Menu Password Supervisor Menu PasswordSupervisor Menu Reading the Application File Application File in TerminalSupervisor Menu Erase Erasing the Application FileFile Menu Read Security Setting the Key Injection Port Injecting Keys Setting the Key IndexInject Keys Index SelectX Setting the Application Number App SelectAAAA Finding the Key Check Value Terminal KeysApp Select Finding the Key Check Value Application Keys Application Keys Application KeysAPP1 APP2 Erase App Keys? Erasing Application KeysErase App Keys Erase App Keys Injecting a Serial Number System Parameters Download Method Setting the Download MethodSystem Parameters Menu Sys Parameters Port1 Selecting the Download PortDownload Port Download Port Selecting the Download Interface Type Setting Up the PortPortX Baud Rate Setting the Baud RateSetup Port Port Data Bits Setting the Data BitsData Bits Stop Bits Setting the Stop BitsSet Port Stop Bits Parity Setting the ParityParity LAN Address Defining the LAN AddressLAN Address Retry Count Setting the Retry CountRetry Count Response TMO Setting the Response TimeoutResponse TMO Poll TMO Setting the Poll TimeoutPoll TMO Turnaround TMO Setting the Turnaround TimeoutTurnaround TMO Port3 Defining the Dhcp AddressPort3 Local IP Defining the Local IP AddressLocal IP Local IP Port Setting the Local IP Port NumberLocal IP Port Server IP Defining the Server IP Address Server IP Port Setting the Server IP Port Number IP Add Mask Masking Your IP AddressXXX.XXX.XXX.XXX Updating… Setting the GatewayGateway Gateway Primary DNS Setting the Primary DNSPrimary DNS Secondary DNS Setting the Secondary DNSSecondary DNS Dial Phone Num Setting the Domain NameSetting Up the Phone Number to Dial Dial Modem Speed Setting Up the Modem Speed Host Port Aux Port Changing the Position of the Host Port or Aux Port AD On/Off Configuring the Host Port Auto Detect FeatureDisabling or Enabling the Auto Detect Feature Auto Detect AD Timeout Setting the Auto Detect TimeoutAD Timeout AD Retry Times Setting the Auto Detect Retry TimesAD Retry Times Parameter Editor Editing Parameters Parlcdcontrast Parameter Name Description Value Data Pareftllevelnum Parameter Name Rescommrecerror Resbdlcfsdwnerror PARCOM1BAUDRATE PARCOM1INTERFACET PARCOM2PARITY PARCOM3BAUDRATE Parethgateway Parapplcomment Diagnostic Menu Diagnostic MenuTesting the Display Contrast Diagnostic Menu Keypad Testing the KeypadTesting the Beeper Keypad RS232 Testing the RS232 ConnectionBeeper RS232 Tailgate Testing the RS485 Tailgate Connection USB Diagnostic Testing the USB Port Mag Stripe Reader Testing the Magnetic Stripe Reader Smart Card Reader Testing the Smart Card Reader Testing the SAMs Touch Screen Testing the Touch Screen Signature Capture Testing Signature CaptureExtended Menu Press , Enter to select Diagnostic Menu Diagnostic Menu Press , Enter to select Signature Capture Pen Calibration Testing Pen Calibration Finger Calibration Testing Finger Calibration SCV Verification System Architecture Architecture Terminal Architecture Host Connections Operating System System and Security Application Maintenance Application Transmitting Data DigitizerUser Application Download File Architecture Key Architecture Description of Key Sponsor Key KTKTerminal Based Keys Key Name Index Length Key Name Description of Key Application Based KeysSpecial Keys Master Keys Wtpk Security OptionsSession Keys Dukpt Keys Possible Values Description Prompts Authentication Key OptionsChange Terminal ID Option Prompt MACing Double-Length Key MAC Calculation Code MACingPossible Encryption Description Values Atalla Key Block Protection Option Visa PED Mode OptionTerminal Startup Verify MAC Option Financial Key Option Secure Certificate Secure CertificateSecuring Process Ingenico 6500 User’s Guide 101 Secure Certificate MAC Descriptor Section Secure Certificate Descriptor Sections Possible Description Values Visa PED Mode Descriptor Section SHA1+MAC Application Descriptor Section Secure File Descriptor Section 106 Applname filename.ext class existence Non-Secure File Descriptor Section Delete Data File Descriptor Section Delete Application Code File Descriptor SectionDelete Whole Application Descriptor Section Timing Ibmeft DownloadPrerequisites Preparation Feedback Outline of Download Process Steps Ingenico 6500 User’s Guide 111 112 Communications port is not working Download ErrorsError Opening Port Hardware settings in the Ingenico 6500 have been changed Received 3 NAKs or Timeout SendVISAPacket Configuration Default Value Default Setup ConfigurationError Bad Prog CRC Error Not Enough DFS Space Comm Receive Error Card Read Error1 IBM EFT TroubleshootingEFT Device Not Available EFT Device Not Available During Check Authorization