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Credit Card Machine
Ingenico
6500
manual
Extended Menu Overview
Models:
6500
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Troubleshooting
Password
Rescommrecerror
Maintenance
System Configuration Menu
Diagnostic Menu
Accessing the Extended Menu
Setting Up the Port
Idle Timeout
Finding the Current Setting
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10
Chapter 2 Extended Menu Overview
Section 2.5 Finding Options in the Extended Menu
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Contents
Ingenico
Page
Table of Contents
Chapter Supervisor Menu
Diagnostic Menu
Chapter Secure Certificate 100
Revision History
Page
Introduction
Payment Types
Two Terminal Models
Connectivity
About this Manual
Conventions Used in this Manual
Kits
JavaPOS Software Development Kit
Unicapt 32 Software Development Kit
Overview
Accessing the Extended Menu
Extended Menu Overview
Navigating the Extended Menu
Finding the Current Setting
Finding Options in the Extended Menu
COM2
Ibmeft Ncreft
Gems
Dhcp
COM2 COM3
COM1 COM2 COM3
USB
SAM
Extended Menu Overview
Changing the Date and Time
System Configuration Menu
System Config
YYYY/MM/DD
Changing the Beep Tones
Enable/Disable Beep Tones
Changing the Display Contrast
Display Contrast
Changing the Beep Length
Beep Tone Status
Beep Length
Changing the Beep Tones
Tone
Midtone
Turning the Backlight On or Off
Setting Backlight to Off When Idle
System Configuration Updating Backlight
Turning the Backlight On or Off
Idle Timeout
Idle Timeouts
Backlight
System Info
System Info Menu
Finding Version Numbers
Versions
Security Info
Checking the Security Information
Security Info
Xxxxxxxxx
RAM Info
RAM Info
View Parameter
Viewing All Parameter Values
DisplayAction
Ingnar
OFF
Ibmeft
None
ETH Dhcp NONE/AUTO Auto
Ingenico 6500 User’s Guide
Supervisor Menu Password
Changing the Supervisor Menu Password
Supervisor Menu
Application File in Terminal
Reading the Application File
Supervisor Menu
Read
Erasing the Application File
File Menu
Erase
Setting the Key Injection Port
Security
Setting the Key Index
Injecting Keys
Inject Keys
Setting the Application Number
Index SelectX
Finding the Key Check Value Terminal Keys
App SelectAAAA
App Select
Finding the Key Check Value Application Keys
Application Keys
Application Keys
APP1 APP2
Erase App Keys
Erasing Application Keys
Erase App Keys
Erase App Keys?
System Parameters
Injecting a Serial Number
Sys Parameters
Setting the Download Method
System Parameters Menu
Download Method
Download Port
Selecting the Download Port
Download Port
Port1
Setting Up the Port
Selecting the Download Interface Type
PortX
Port
Setting the Baud Rate
Setup Port
Baud Rate
Setting the Data Bits
Data Bits
Data Bits
Stop Bits
Setting the Stop Bits
Set Port
Stop Bits
Setting the Parity
Parity
Parity
Defining the LAN Address
LAN Address
LAN Address
Setting the Retry Count
Retry Count
Retry Count
Setting the Response Timeout
Response TMO
Response TMO
Setting the Poll Timeout
Poll TMO
Poll TMO
Setting the Turnaround Timeout
Turnaround TMO
Turnaround TMO
Defining the Dhcp Address
Port3
Port3
Defining the Local IP Address
Local IP
Local IP
Setting the Local IP Port Number
Local IP Port
Local IP Port
Defining the Server IP Address
Server IP
Setting the Server IP Port Number
Server IP Port
Masking Your IP Address
IP Add Mask
XXX.XXX.XXX.XXX
Gateway
Setting the Gateway
Gateway
Updating…
Setting the Primary DNS
Primary DNS
Primary DNS
Setting the Secondary DNS
Secondary DNS
Secondary DNS
Dial
Setting the Domain Name
Setting Up the Phone Number to Dial
Dial Phone Num
Setting Up the Modem Speed
Modem Speed
Changing the Position of the Host Port or Aux Port
Host Port Aux Port
Auto Detect
Configuring the Host Port Auto Detect Feature
Disabling or Enabling the Auto Detect Feature
AD On/Off
Setting the Auto Detect Timeout
AD Timeout
AD Timeout
Setting the Auto Detect Retry Times
AD Retry Times
AD Retry Times
Editing Parameters
Parameter Editor
Parameter Name Description Value Data
Parlcdcontrast
Pareftllevelnum
Rescommrecerror
Parameter Name
Resbdlcfsdwnerror
PARCOM1BAUDRATE
PARCOM1INTERFACET
PARCOM2PARITY
PARCOM3BAUDRATE
Parethgateway
Parapplcomment
Diagnostic Menu
Diagnostic Menu
Testing the Display Contrast
Diagnostic Menu
Keypad
Testing the Keypad
Testing the Beeper
Keypad
RS232
Testing the RS232 Connection
Beeper
RS232
Testing the RS485 Tailgate Connection
Tailgate
Testing the USB Port
USB Diagnostic
Testing the Magnetic Stripe Reader
Mag Stripe Reader
Testing the Smart Card Reader
Smart Card Reader
Testing the SAMs
Testing the Touch Screen
Touch Screen
Diagnostic Menu Press , Enter to select Signature Capture
Testing Signature Capture
Extended Menu Press , Enter to select Diagnostic Menu
Signature Capture
Testing Pen Calibration
Pen Calibration
Testing Finger Calibration
Finger Calibration
SCV Verification
Architecture
System Architecture
Host Connections
Terminal Architecture
Operating System
Maintenance Application
System and Security Application
Digitizer
Transmitting Data
User Application
Download File Architecture
Key Architecture
Key Name Index Length
Sponsor Key KTK
Terminal Based Keys
Description of Key
Master Keys
Application Based Keys
Special Keys
Key Name Description of Key
Dukpt Keys
Security Options
Session Keys
Wtpk
Prompt MACing
Prompts Authentication Key Options
Change Terminal ID Option
Possible Values Description
Code MACing
Double-Length Key MAC Calculation
Possible Encryption Description Values
Visa PED Mode Option
Atalla Key Block Protection Option
Terminal Startup Verify MAC Option
Financial Key Option
Secure Certificate
Secure Certificate
Securing Process
Ingenico 6500 User’s Guide 101
Secure Certificate Descriptor Sections
Secure Certificate MAC Descriptor Section
Visa PED Mode Descriptor Section
Possible Description Values
Application Descriptor Section
SHA1+MAC
Secure File Descriptor Section
106
Non-Secure File Descriptor Section
Applname filename.ext class existence
Delete Application Code File Descriptor Section
Delete Data File Descriptor Section
Delete Whole Application Descriptor Section
Preparation
Ibmeft Download
Prerequisites
Timing
Outline of Download Process Steps
Feedback
Ingenico 6500 User’s Guide 111
112
Hardware settings in the Ingenico 6500 have been changed
Download Errors
Error Opening Port
Communications port is not working
Received 3 NAKs or Timeout SendVISAPacket
CRC Error
Default Setup Configuration
Error Bad Prog
Configuration Default Value
Comm Receive Error
Not Enough DFS Space
IBM EFT Troubleshooting
Card Read Error1
EFT Device Not Available
EFT Device Not Available During Check Authorization
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