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Ingenico 6500 manual

Models: 6500

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Ingenico 6500 manual

Contents

Ingenico Page Table of Contents Chapter Supervisor Menu Diagnostic Menu Chapter Secure Certificate 100 Revision History Page Two Terminal Models IntroductionPayment Types Connectivity About this ManualConventions Used in this Manual KitsJavaPOS Software Development Kit Unicapt 32 Software Development KitAccessing the Extended Menu Extended Menu OverviewOverview Navigating the Extended MenuFinding the Current Setting Finding Options in the Extended MenuGems COM2Ibmeft Ncreft COM1 COM2 COM3 DhcpCOM2 COM3 USB SAMExtended Menu Overview System Configuration Menu System ConfigChanging the Date and Time YYYY/MM/DDEnable/Disable Beep Tones Changing the Display ContrastChanging the Beep Tones Display ContrastBeep Length Changing the Beep LengthBeep Tone Status Midtone Changing the Beep TonesTone Setting Backlight to Off When Idle System Configuration Updating BacklightTurning the Backlight On or Off Turning the Backlight On or OffBacklight Idle TimeoutIdle Timeouts System Info Menu Finding Version NumbersSystem Info VersionsChecking the Security Information Security InfoSecurity Info XxxxxxxxxRAM Info RAM InfoViewing All Parameter Values DisplayActionView Parameter IngnarNone OFFIbmeft ETH Dhcp NONE/AUTO Auto Ingenico 6500 User’s Guide Supervisor Menu Supervisor Menu PasswordChanging the Supervisor Menu Password Supervisor Menu Application File in TerminalReading the Application File Erasing the Application File File MenuRead EraseSetting the Key Injection Port SecurityInject Keys Setting the Key IndexInjecting Keys Setting the Application Number Index SelectXApp Select Finding the Key Check Value Terminal KeysApp SelectAAAA Finding the Key Check Value Application Keys APP1 APP2 Application KeysApplication Keys Erasing Application Keys Erase App KeysErase App Keys Erase App Keys?System Parameters Injecting a Serial NumberSetting the Download Method System Parameters MenuSys Parameters Download MethodSelecting the Download Port Download PortDownload Port Port1PortX Setting Up the PortSelecting the Download Interface Type Setting the Baud Rate Setup PortPort Baud RateData Bits Setting the Data BitsData Bits Setting the Stop Bits Set PortStop Bits Stop BitsParity Setting the ParityParity LAN Address Defining the LAN AddressLAN Address Retry Count Setting the Retry CountRetry Count Response TMO Setting the Response TimeoutResponse TMO Poll TMO Setting the Poll TimeoutPoll TMO Turnaround TMO Setting the Turnaround TimeoutTurnaround TMO Port3 Defining the Dhcp AddressPort3 Local IP Defining the Local IP AddressLocal IP Local IP Port Setting the Local IP Port NumberLocal IP Port Defining the Server IP Address Server IPSetting the Server IP Port Number Server IP PortXXX.XXX.XXX.XXX Masking Your IP AddressIP Add Mask Setting the Gateway GatewayGateway Updating…Primary DNS Setting the Primary DNSPrimary DNS Secondary DNS Setting the Secondary DNSSecondary DNS Setting the Domain Name Setting Up the Phone Number to DialDial Dial Phone NumSetting Up the Modem Speed Modem SpeedChanging the Position of the Host Port or Aux Port Host Port Aux PortConfiguring the Host Port Auto Detect Feature Disabling or Enabling the Auto Detect FeatureAuto Detect AD On/OffAD Timeout Setting the Auto Detect TimeoutAD Timeout AD Retry Times Setting the Auto Detect Retry TimesAD Retry Times Editing Parameters Parameter EditorParameter Name Description Value Data ParlcdcontrastPareftllevelnum Rescommrecerror Parameter NameResbdlcfsdwnerror PARCOM1BAUDRATE PARCOM1INTERFACET PARCOM2PARITY PARCOM3BAUDRATE Parethgateway Parapplcomment Diagnostic Menu Testing the Display ContrastDiagnostic Menu Diagnostic MenuTesting the Keypad Testing the BeeperKeypad KeypadTesting the RS232 Connection BeeperRS232 RS232Testing the RS485 Tailgate Connection TailgateTesting the USB Port USB DiagnosticTesting the Magnetic Stripe Reader Mag Stripe ReaderTesting the Smart Card Reader Smart Card ReaderTesting the SAMs Testing the Touch Screen Touch ScreenTesting Signature Capture Extended Menu Press , Enter to select Diagnostic MenuDiagnostic Menu Press , Enter to select Signature Capture Signature CaptureTesting Pen Calibration Pen CalibrationTesting Finger Calibration Finger CalibrationSCV Verification Architecture System ArchitectureHost Connections Terminal ArchitectureOperating System Maintenance Application System and Security ApplicationUser Application DigitizerTransmitting Data Download File Architecture Key Architecture Sponsor Key KTK Terminal Based KeysKey Name Index Length Description of KeyApplication Based Keys Special KeysMaster Keys Key Name Description of KeySecurity Options Session KeysDukpt Keys WtpkPrompts Authentication Key Options Change Terminal ID OptionPrompt MACing Possible Values DescriptionPossible Encryption Description Values Code MACingDouble-Length Key MAC Calculation Terminal Startup Verify MAC Option Visa PED Mode OptionAtalla Key Block Protection Option Financial Key Option Securing Process Secure CertificateSecure Certificate Ingenico 6500 User’s Guide 101 Secure Certificate Descriptor Sections Secure Certificate MAC Descriptor SectionVisa PED Mode Descriptor Section Possible Description ValuesApplication Descriptor Section SHA1+MACSecure File Descriptor Section 106 Non-Secure File Descriptor Section Applname filename.ext class existenceDelete Whole Application Descriptor Section Delete Application Code File Descriptor SectionDelete Data File Descriptor Section Ibmeft Download PrerequisitesPreparation TimingOutline of Download Process Steps FeedbackIngenico 6500 User’s Guide 111 112 Download Errors Error Opening PortHardware settings in the Ingenico 6500 have been changed Communications port is not workingReceived 3 NAKs or Timeout SendVISAPacket Default Setup Configuration Error Bad ProgCRC Error Configuration Default ValueComm Receive Error Not Enough DFS SpaceEFT Device Not Available IBM EFT TroubleshootingCard Read Error1 EFT Device Not Available During Check Authorization