Manuals
/
Ingenico
/
Computer Equipment
/
Credit Card Machine
Ingenico
6500
manual
Models:
6500
1
8
126
126
Download
126 pages
28.49 Kb
5
6
7
8
9
10
11
12
<
>
Troubleshooting
Password
Rescommrecerror
Maintenance
System Configuration Menu
Diagnostic Menu
Setting Up the Port
Finding the Current Setting
Testing the Display Contrast
Enable/Disable Beep Tones
Page 8
Image 8
Page 7
Page 9
Page 8
Image 8
Page 7
Page 9
Contents
Ingenico
Page
Table of Contents
Chapter Supervisor Menu
Diagnostic Menu
Chapter Secure Certificate 100
Revision History
Page
Two Terminal Models
Introduction
Payment Types
Connectivity
About this Manual
Conventions Used in this Manual
Kits
JavaPOS Software Development Kit
Unicapt 32 Software Development Kit
Accessing the Extended Menu
Extended Menu Overview
Overview
Navigating the Extended Menu
Finding the Current Setting
Finding Options in the Extended Menu
Gems
COM2
Ibmeft Ncreft
COM1 COM2 COM3
Dhcp
COM2 COM3
USB
SAM
Extended Menu Overview
System Configuration Menu
System Config
Changing the Date and Time
YYYY/MM/DD
Enable/Disable Beep Tones
Changing the Display Contrast
Changing the Beep Tones
Display Contrast
Beep Length
Changing the Beep Length
Beep Tone Status
Midtone
Changing the Beep Tones
Tone
Setting Backlight to Off When Idle
System Configuration Updating Backlight
Turning the Backlight On or Off
Turning the Backlight On or Off
Backlight
Idle Timeout
Idle Timeouts
System Info Menu
Finding Version Numbers
System Info
Versions
Checking the Security Information
Security Info
Security Info
Xxxxxxxxx
RAM Info
RAM Info
Viewing All Parameter Values
DisplayAction
View Parameter
Ingnar
None
OFF
Ibmeft
ETH Dhcp NONE/AUTO Auto
Ingenico 6500 User’s Guide
Supervisor Menu
Supervisor Menu Password
Changing the Supervisor Menu Password
Supervisor Menu
Application File in Terminal
Reading the Application File
Erasing the Application File
File Menu
Read
Erase
Setting the Key Injection Port
Security
Inject Keys
Setting the Key Index
Injecting Keys
Setting the Application Number
Index SelectX
App Select
Finding the Key Check Value Terminal Keys
App SelectAAAA
Finding the Key Check Value Application Keys
APP1 APP2
Application Keys
Application Keys
Erasing Application Keys
Erase App Keys
Erase App Keys
Erase App Keys?
System Parameters
Injecting a Serial Number
Setting the Download Method
System Parameters Menu
Sys Parameters
Download Method
Selecting the Download Port
Download Port
Download Port
Port1
PortX
Setting Up the Port
Selecting the Download Interface Type
Setting the Baud Rate
Setup Port
Port
Baud Rate
Data Bits
Setting the Data Bits
Data Bits
Setting the Stop Bits
Set Port
Stop Bits
Stop Bits
Parity
Setting the Parity
Parity
LAN Address
Defining the LAN Address
LAN Address
Retry Count
Setting the Retry Count
Retry Count
Response TMO
Setting the Response Timeout
Response TMO
Poll TMO
Setting the Poll Timeout
Poll TMO
Turnaround TMO
Setting the Turnaround Timeout
Turnaround TMO
Port3
Defining the Dhcp Address
Port3
Local IP
Defining the Local IP Address
Local IP
Local IP Port
Setting the Local IP Port Number
Local IP Port
Defining the Server IP Address
Server IP
Setting the Server IP Port Number
Server IP Port
XXX.XXX.XXX.XXX
Masking Your IP Address
IP Add Mask
Setting the Gateway
Gateway
Gateway
Updating…
Primary DNS
Setting the Primary DNS
Primary DNS
Secondary DNS
Setting the Secondary DNS
Secondary DNS
Setting the Domain Name
Setting Up the Phone Number to Dial
Dial
Dial Phone Num
Setting Up the Modem Speed
Modem Speed
Changing the Position of the Host Port or Aux Port
Host Port Aux Port
Configuring the Host Port Auto Detect Feature
Disabling or Enabling the Auto Detect Feature
Auto Detect
AD On/Off
AD Timeout
Setting the Auto Detect Timeout
AD Timeout
AD Retry Times
Setting the Auto Detect Retry Times
AD Retry Times
Editing Parameters
Parameter Editor
Parameter Name Description Value Data
Parlcdcontrast
Pareftllevelnum
Rescommrecerror
Parameter Name
Resbdlcfsdwnerror
PARCOM1BAUDRATE
PARCOM1INTERFACET
PARCOM2PARITY
PARCOM3BAUDRATE
Parethgateway
Parapplcomment
Diagnostic Menu
Testing the Display Contrast
Diagnostic Menu
Diagnostic Menu
Testing the Keypad
Testing the Beeper
Keypad
Keypad
Testing the RS232 Connection
Beeper
RS232
RS232
Testing the RS485 Tailgate Connection
Tailgate
Testing the USB Port
USB Diagnostic
Testing the Magnetic Stripe Reader
Mag Stripe Reader
Testing the Smart Card Reader
Smart Card Reader
Testing the SAMs
Testing the Touch Screen
Touch Screen
Testing Signature Capture
Extended Menu Press , Enter to select Diagnostic Menu
Diagnostic Menu Press , Enter to select Signature Capture
Signature Capture
Testing Pen Calibration
Pen Calibration
Testing Finger Calibration
Finger Calibration
SCV Verification
Architecture
System Architecture
Host Connections
Terminal Architecture
Operating System
Maintenance Application
System and Security Application
User Application
Digitizer
Transmitting Data
Download File Architecture
Key Architecture
Sponsor Key KTK
Terminal Based Keys
Key Name Index Length
Description of Key
Application Based Keys
Special Keys
Master Keys
Key Name Description of Key
Security Options
Session Keys
Dukpt Keys
Wtpk
Prompts Authentication Key Options
Change Terminal ID Option
Prompt MACing
Possible Values Description
Possible Encryption Description Values
Code MACing
Double-Length Key MAC Calculation
Terminal Startup Verify MAC Option
Visa PED Mode Option
Atalla Key Block Protection Option
Financial Key Option
Securing Process
Secure Certificate
Secure Certificate
Ingenico 6500 User’s Guide 101
Secure Certificate Descriptor Sections
Secure Certificate MAC Descriptor Section
Visa PED Mode Descriptor Section
Possible Description Values
Application Descriptor Section
SHA1+MAC
Secure File Descriptor Section
106
Non-Secure File Descriptor Section
Applname filename.ext class existence
Delete Whole Application Descriptor Section
Delete Application Code File Descriptor Section
Delete Data File Descriptor Section
Ibmeft Download
Prerequisites
Preparation
Timing
Outline of Download Process Steps
Feedback
Ingenico 6500 User’s Guide 111
112
Download Errors
Error Opening Port
Hardware settings in the Ingenico 6500 have been changed
Communications port is not working
Received 3 NAKs or Timeout SendVISAPacket
Default Setup Configuration
Error Bad Prog
CRC Error
Configuration Default Value
Comm Receive Error
Not Enough DFS Space
EFT Device Not Available
IBM EFT Troubleshooting
Card Read Error1
EFT Device Not Available During Check Authorization