Ingenico 6500 specs

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Ingenico 6500 manual

Contents

Ingenico Page Table of Contents Chapter Supervisor Menu Diagnostic Menu Chapter Secure Certificate 100 Revision History Page Two Terminal Models IntroductionPayment Types Connectivity About this Manual Conventions Used in this Manual Kits JavaPOS Software Development Kit Unicapt 32 Software Development Kit Accessing the Extended Menu Extended Menu OverviewOverview Navigating the Extended Menu Finding the Current Setting Finding Options in the Extended Menu Gems COM2Ibmeft Ncreft COM1 COM2 COM3 DhcpCOM2 COM3 USB SAM Extended Menu Overview System Configuration Menu System ConfigChanging the Date and Time YYYY/MM/DD Enable/Disable Beep Tones Changing the Display ContrastChanging the Beep Tones Display Contrast Beep Length Changing the Beep LengthBeep Tone Status Midtone Changing the Beep TonesTone Setting Backlight to Off When Idle System Configuration Updating BacklightTurning the Backlight On or Off Turning the Backlight On or Off Backlight Idle TimeoutIdle Timeouts System Info Menu Finding Version NumbersSystem Info Versions Checking the Security Information Security InfoSecurity Info Xxxxxxxxx RAM Info RAM Info Viewing All Parameter Values DisplayActionView Parameter Ingnar None OFFIbmeft ETH Dhcp NONE/AUTO Auto Ingenico 6500 User’s Guide Supervisor Menu Supervisor Menu PasswordChanging the Supervisor Menu Password Supervisor Menu Application File in TerminalReading the Application File Erasing the Application File File MenuRead Erase Setting the Key Injection Port Security Inject Keys Setting the Key IndexInjecting Keys Setting the Application Number Index SelectX App Select Finding the Key Check Value Terminal KeysApp SelectAAAA Finding the Key Check Value Application Keys APP1 APP2 Application KeysApplication Keys Erasing Application Keys Erase App KeysErase App Keys Erase App Keys? System Parameters Injecting a Serial Number Setting the Download Method System Parameters MenuSys Parameters Download Method Selecting the Download Port Download PortDownload Port Port1 PortX Setting Up the PortSelecting the Download Interface Type Setting the Baud Rate Setup PortPort Baud Rate Data Bits Setting the Data BitsData Bits Setting the Stop Bits Set PortStop Bits Stop Bits Parity Setting the ParityParity LAN Address Defining the LAN AddressLAN Address Retry Count Setting the Retry CountRetry Count Response TMO Setting the Response TimeoutResponse TMO Poll TMO Setting the Poll TimeoutPoll TMO Turnaround TMO Setting the Turnaround TimeoutTurnaround TMO Port3 Defining the Dhcp AddressPort3 Local IP Defining the Local IP AddressLocal IP Local IP Port Setting the Local IP Port NumberLocal IP Port Defining the Server IP Address Server IP Setting the Server IP Port Number Server IP Port XXX.XXX.XXX.XXX Masking Your IP AddressIP Add Mask Setting the Gateway GatewayGateway Updating… Primary DNS Setting the Primary DNSPrimary DNS Secondary DNS Setting the Secondary DNSSecondary DNS Setting the Domain Name Setting Up the Phone Number to DialDial Dial Phone Num Setting Up the Modem Speed Modem Speed Changing the Position of the Host Port or Aux Port Host Port Aux Port Configuring the Host Port Auto Detect Feature Disabling or Enabling the Auto Detect FeatureAuto Detect AD On/Off AD Timeout Setting the Auto Detect TimeoutAD Timeout AD Retry Times Setting the Auto Detect Retry TimesAD Retry Times Editing Parameters Parameter Editor Parameter Name Description Value Data Parlcdcontrast Pareftllevelnum Rescommrecerror Parameter Name Resbdlcfsdwnerror PARCOM1BAUDRATE PARCOM1INTERFACET PARCOM2PARITY PARCOM3BAUDRATE Parethgateway Parapplcomment Diagnostic Menu Testing the Display ContrastDiagnostic Menu Diagnostic Menu Testing the Keypad Testing the BeeperKeypad Keypad Testing the RS232 Connection BeeperRS232 RS232 Testing the RS485 Tailgate Connection Tailgate Testing the USB Port USB Diagnostic Testing the Magnetic Stripe Reader Mag Stripe Reader Testing the Smart Card Reader Smart Card Reader Testing the SAMs Testing the Touch Screen Touch Screen Testing Signature Capture Extended Menu Press , Enter to select Diagnostic MenuDiagnostic Menu Press , Enter to select Signature Capture Signature Capture Testing Pen Calibration Pen Calibration Testing Finger Calibration Finger Calibration SCV Verification Architecture System Architecture Host Connections Terminal Architecture Operating System Maintenance Application System and Security Application User Application DigitizerTransmitting Data Download File Architecture Key Architecture Sponsor Key KTK Terminal Based KeysKey Name Index Length Description of Key Application Based Keys Special KeysMaster Keys Key Name Description of Key Security Options Session KeysDukpt Keys Wtpk Prompts Authentication Key Options Change Terminal ID OptionPrompt MACing Possible Values Description Possible Encryption Description Values Code MACingDouble-Length Key MAC Calculation Terminal Startup Verify MAC Option Visa PED Mode OptionAtalla Key Block Protection Option Financial Key Option Securing Process Secure CertificateSecure Certificate Ingenico 6500 User’s Guide 101 Secure Certificate Descriptor Sections Secure Certificate MAC Descriptor Section Visa PED Mode Descriptor Section Possible Description Values Application Descriptor Section SHA1+MAC Secure File Descriptor Section 106 Non-Secure File Descriptor Section Applname filename.ext class existence Delete Whole Application Descriptor Section Delete Application Code File Descriptor SectionDelete Data File Descriptor Section Ibmeft Download PrerequisitesPreparation Timing Outline of Download Process Steps Feedback Ingenico 6500 User’s Guide 111 112 Download Errors Error Opening PortHardware settings in the Ingenico 6500 have been changed Communications port is not working Received 3 NAKs or Timeout SendVISAPacket Default Setup Configuration Error Bad ProgCRC Error Configuration Default Value Comm Receive Error Not Enough DFS Space EFT Device Not Available IBM EFT TroubleshootingCard Read Error1 EFT Device Not Available During Check Authorization