209, 213, Xii Table of Contents | Juniper Networks J6350, J4350

J2320, J2350, J4350, and J6350 Services Router Getting Started Guide

	Replacing PIM Cables	175
	Removing PIM Cables	175
	Installing PIM Cables	175
	Removing and Replacing the Chassis Cover on J2320 and J2350 Routers ....	176
	Replacing Internal Compact Flashes on J2320 and J2350 Routers	178
	Replacing Internal Compact Flashes on J4350 and J6350 Routers	181
	Replacing External Compact Flashes	184
	Replacing USB Storage Devices	186
	Removing the USB Storage Device	186
	Installing the USB Storage Device	187
	Replacing DRAM Modules	188
	Removing a DRAM Module	189
	Installing a DRAM Module	190
	Replacing Power System Components	191
	Replacing AC Power Supply Cords	191
	Removing an AC Power Supply from J6350 Routers	192
	Installing an AC Power Supply in J6350 Routers	193
	Replacing DC Power Supply Cables	194
	Removing a DC Power Supply	195
	Installing a DC Power Supply	196
	Replacing Crypto Accelerator Modules on J2320 and J2350 Routers	198
	Removing a J2320 or J2350 Crypto Accelerator Module	199
	Installing a J2320 or J2350 Crypto Accelerator Module	200
	Replacing Crypto Accelerator Modules on J4350 and J6350 Routers	201
	Removing a J4350 or J6350 Crypto Accelerator Module	202
	Installing a J4350 or j6350 Crypto Accelerator Module	204
	Replacing Air Filters on J2350 Routers	205
	Replacing Air Filters on J4350 and J6350 Routers	206
Chapter 11	Troubleshooting Hardware Components	209
	Chassis Alarm Conditions	209
	Troubleshooting Power Management	210
	Contacting the Juniper Networks Technical Assistance Center	212
Chapter 12	Contacting Customer Support and Returning Hardware	213
	Locating Component Serial Numbers	213
	J2320 and J2350 Chassis Serial Number and Agency Labels	214
	J4350 and J6350 Chassis Serial Number and Agency Labels	215
	PIM Serial Number Label	216
	Power Supply Serial Number Labels	216
	Contacting Customer Support	216
	Information You Might Need to Supply to JTAC	216
	Return Procedure	216
	Packing a Router or Component for Shipment	217
	Tools and Parts Required	217
	Packing the Services Router for Shipment	218
	Packing Components for Shipment	218

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Juniper Networks J6350, J4350 manual 209, 213, Xii Table of Contents

Contents

Getting Started Guide Software License Iii End User License AgreementPage Abbreviated Table of Contents Page Table of Contents Viii Table of Contents Chapter PIM and VoIP Module Overview Part Installing a Services Router 103 117 131 Part Maintaining Services Router Hardware 153161 171 Xii Table of Contents 209213 Part Series Requirements and Specifications 223247 Xiv Table of Contents Part About This Guide ObjectivesAudience Objectives How to Use This Guide Xvi How to Use This GuideLocation of J-series Information Series Tasks Location of Instruction Document Conventions Text and Syntax Conventions Related Juniper Networks Documentation Web GUI Conventions Series Guides and Related Junos Software Publications Getting Started Guide for Your RouterRelated Juniper Networks Documentation Series Services Router Administration Guide Chapter in a J-series GuideXx Related Juniper Networks Documentation Documentation Feedback Requesting Technical SupportDocumentation Feedback Self-Help Online Tools and Resources Xxii Requesting Technical Support Series Overview Series OverviewPage Overview of Services Routers J2320 Services Router OverviewJ2320 Services Router Overview J2350 Services Router Overview J2350 Services Router Overview J4350 Services Router Overview Overview of Services RoutersJ4350 Services Router Overview J6350 Services Router Overview J6350 Services Router Overview Series Software Features and Licenses Summary of J-series Features and License RequirementsFeature Category Series Feature Separate License Series Software Features and Licenses Routing MulticastIP Address Management Encapsulation Ethernet Security Voice SupportHigh Availability Traffic Analysis Administration MonitoringPage J2320 and J2350 Services Router Hardware Features J2320 and J2350 Services Router Hardware FeaturesSystem Overview J2320 and J2350 Chassis 14 J2320 and J2350 Services Router Hardware Features Front of J2320 Chassis Front of J2350 Chassis Rear of J2320 Chassis Rear of J2350 DC-Powered Chassis J2320 Hardware Components J2320 and J2350 Physical Specifications Description Value 18 J2320 and J2350 Services Router Hardware Features J2320 and J2350 MidplaneJ2320 and J2350 Routing Engine Hardware J2320 and J2350 Boot Devices J2320 and J2350 Front Panel Power Button and Power LED 20 J2320 and J2350 Services Router Hardware FeaturesPhysical Interface Modules PIMs J2320 and J2350 Power LED J2320 and J2350 Status LEDColor State Description Reset Config Button J2320 and J2350 Alarm LED22 J2320 and J2350 Services Router Hardware Features Built-In Gigabit Ethernet Ports Console PortAUX Port Gigabit Ethernet Port LEDs J2320 Power System J2350 Power System24 J2320 and J2350 Services Router Hardware Features J2320 and J2350 External Compact Flashes J2320 and J2350 Cooling System J4350 and J6350 Services Router Hardware Features 26 J4350 and J6350 Services Router Hardware Features J4350 and J6350 Services Router Hardware Features J4350 and J6350 Chassis Rear of J4350 AC-Powered Chassis Front of J4350 and J6350 Chassis Rear of J4350 DC-Powered Chassis J4350 and J6350 Physical Specifications 30 J4350 and J6350 Services Router Hardware Features J4350 and J6350 Boot Devices J4350 and J6350 MidplaneJ4350 and J6350 Routing Engine Hardware 32 J4350 and J6350 Services Router Hardware Features J4350 and J6350 Front Panel Slot Number Diagram on Front Panel Power LED Alarm LED 34 J4350 and J6350 Services Router Hardware FeaturesStatus LED Reset Config Button J4350 Power System 36 J4350 and J6350 Services Router Hardware Features J6350 Power System Power Supply LEDState Description 38 J4350 and J6350 Services Router Hardware Features J4350 and J6350 Cooling System Software Overview Software Overview Routing Engine and Packet Forwarding Engine Kernel and MicrokernelJunos Software Processes User Interfaces Junos Software ProcessesProcess Name Description Software Overview PIM and VoIP Module Overview PIM and VoIP Module TermsPIM and VoIP Module Terms PIM and VoIP Module Terms Term Definition PIM and VoIP Module Overview Dialer filter Field-Replaceable PIMs J2320 and J2350 Field-Replaceable PIM SummaryField-Replaceable PIMs J4350 and J6350 Field-Replaceable PIM Summary J2320 and J2350 Field-Replaceable PIM Summary J4350 and J6350 Field-Replaceable PIM and Module Summary Port, 6-Port, 8-Port, and 16-Port Gigabit Ethernet uPIMs Fe-3/0/0 16-Port Gigabit Ethernet uPIM TX/RX Port Gigabit Ethernet ePIMs Optical Interface Support for SFP Gigabit Ethernet uPIMsParameter 1000Base-SX Transceiver 1000Base-LX Transceiver SFP Gigabit Ethernet ePIM Optical Interface Support for SFP Gigabit Ethernet ePIM Dual-Port Serial PIM Status LEDs for Serial PortsColor State Description Dual-Port T1 or E1 PIM Dual-Port T1 PIM Dual-Port Channelized T1/E1/ISDN PRI PIM Status LEDs for T1 and E1 Ports LEDs for Channelized T1/E1/ISDN PRI PIMs Label Color State Description T3 or E3 PIM T3 PIM Dual-Port Fast Ethernet PIM Status LEDs for T3 and E3 Ports Port Fast Ethernet ePIM LEDs for Dual-Port Fast Ethernet PIM Port Isdn BRI PIMs LEDs for 4-Port Fast Ethernet ePIM Isdn BRI U PIM LEDs for Isdn BRI S/T and U PIMs Adsl PIM LEDs for Adsl PIMs Shdsl PIM Avaya VoIP Modules LEDs for G.SHDSL PIMsAvaya VoIP Modules Avaya VoIP Module Summary J2320 and J2350 Avaya VoIP Module Summary J4350 and J6350 Avaya VoIP Module Summary TIM521 BRI TGM550 Telephony Gateway Module TGM550 Telephony Gateway Module Hardware or Feature TGM550 Maximum Capacity TGM550 Maximum Media Gateway CapacitiesAdditional Information LEDs for TGM550 Gateway Module ASB TIM508 Possible Port Configurations Possible Analog Telephone Line ConfigurationsTIM508 Analog Telephony Interface Module TIM510 E1/T1 Telephony Interface Module LEDs for TIM508 TIM514 Analog Telephony Interface Module LEDs for TIM510 TIM514 Possible Port Configurations TIM516 Analog Telephony Interface ModuleLEDs for TIM514 TIM516 Possible Port Configurations Possible Analog Telephone Line Line ConfigurationsLEDs for TIM516 TIM518 Possible Port Configurations TIM518 Analog Telephony Interface Module TIM521 BRI Telephony Interface Module LEDs for TIM518 LEDs for TIM521 Services Router User Interface Overview User Interface OverviewWeb Overview User Interface Overview CLI Overview Before You BeginBefore You Begin Using the J-Web Interface Services Router User Interface OverviewUsing the J-Web Interface Starting the J-Web Interface Elements of the J-Web Interface Web Layout Top Pane Elements Main Pane Elements Side Pane Elements Main Pane Elements Navigating the J-Web Interface Side Pane Elements Navigating the Quick Configuration Pages Navigating the J-Web Configuration EditorWeb Quick Configuration Buttons Key J-Web Edit Configuration Buttons Getting J-Web Help Web Sessions CoS Help Using the Command-Line Interface CLI Command HierarchyUsing the Command-Line Interface CLI Operational Mode Starting the CLI CLI Configuration Mode CLI Basics Editing Keystrokes Command Completion CLI Editing KeystrokesTask Category Action Keyboard Sequence Online Help Configuring the CLI Environment Help Commands Configuring the CLI Environment Set cli screen-width Set cli terminalAnsi Vt100Page Installing a Services Router Installing a Services RouterPage Preparing for Router Installation General Site GuidelinesGeneral Site Guidelines Rack Requirements Rack Size and Strength for J2320 and J2350 RoutersRack Requirements Preparing for Router Installation Rack Size and Strength for J4350 and J6350 RoutersConnection to Building Structure Fire Safety Requirements Router Environmental TolerancesFire Suppression Router Environmental Tolerances Power Guidelines, Requirements, and Specifications Power Guidelines, Requirements, and SpecificationsFire Suppression Equipment Site Electrical Wiring Guidelines Signaling LimitationsRadio Frequency Interference Electromagnetic Compatibility Router Power Requirements AC Power, Connection, and Power Cord SpecificationsSpecification AC Power Cord Specifications Country Electrical Specifications Plug Standards DC Power, Connection, and Power Cable Specifications Planning for Power Management Series PIM Power Consumption and Heat Dissipation Tokens Junos CLI Low Power High PowerName Model Number Maximum Power and Heat Capacities of J-series Models Model Low- Power Capacity High- Power Capacity Tokens Network Cable Specifications Site Preparation ChecklistSite Preparation Checklist Isdn ProvisioningPage Installing and Connecting a Services Router Unpacking a J-series Services Router Unpacking a J-series Services Router Installing J2320 and J2350 Routers Installing and Connecting a Services RouterInstalling J2320 and J2350 Routers Installing J4350 and J6350 Routers Installing J4350 and J6350 Routers Installing the Mounting Brackets Attaching Center Screw to the Rack Connecting Interface Cables to Services Routers Connecting Interface Cables to Services RoutersChassis Grounding Connecting Power Connecting AC PowerConnecting Power Connecting AC Power to the J2320 Services Router Connecting DC Power Connecting AC Power to the J2350 Services Router VDC and RTN Connecting DC Power to the J2350 Services Router Powering a Services Router On and Off Powering a Services Router On and OffPage Establishing Basic Connectivity Basic Connectivity TermsBasic Connectivity Terms Term Definition Basic Connectivity Overview Router IdentificationBasic Connectivity Overview Root Password Network SettingsTime Zone and System Time Establishing Basic Connectivity Default Gateway Backup RouterLoopback Address Built-In Ethernet Interface Address Management Access Configuration Guide for Common Criteria and JUNOS-FIPS Connecting to a Services Router Connecting to the J-Web InterfaceConnecting to a Services Router Connecting to a Services Router Connecting to the CLI Locally COM1 Connecting to the Console Port on J2320 and J2350 Routers Connecting to the CLI Remotely Configuring the Modem at the Router End Connecting the Modem to the Console Port Configuring Basic Settings with J-Web Quick Configuration Connecting to the CLI at the User EndConfiguring Basic Settings with J-Web Quick Configuration Set Up Quick Configuration Set Up Quick Configuration Summary Field Function Your ActionIdentification Time Set Up Quick Configuration Summary Field FunctionNetwork Ge-0/0/0 Address Configuring Basic Settings with a Configuration Editor Sample Settings on a Services Router Configuring Basic Settings Task Web Configuration Editor CLI Configuration Editor Set backup router addressSet ntp server Set name-server Displaying Basic Connectivity Configurations Verifying Basic Connectivity Displaying Basic Connectivity Configurations 151Page Configuring Secure Web Access Secure Web Access TermsSecure Web Access Terms Secure Web Access Terms Secure Web Access Overview Secure Web Access Overview Configuring Secure Web Access Configuring Secure Web AccessGenerating SSL Certificates Quick Configuration Secure Access Secure Access Quick Configuration Summary Http Web AccessHttps Web Access Certificates Configuring Secure Web Access with a Configuration Editor Secure Access Quick Configuration SummaryConfiguring a Secure Web Access Configuring Secure Web Access with a Configuration Editor Verifying Secure Web Access Displaying an SSL Certificate Configuration Displaying a Secure Access Configuration Displaying a Secure Access Configuration Installing and Managing J-series Licenses Series License OverviewLicense Enforcement Series License Overview Software Feature Licenses Series Services Router Software Feature LicensesLicensed Software Feature License Name License Key Components Feature Summary Installed LicensesManaging J-series Licenses with the J-Web Interface Summary of License Management Fields Adding New Licenses with the J-Web Interface Deleting Licenses with the J-Web InterfaceDisplaying License Keys with the J-Web Interface Downloading Licenses with the J-Web Interface Managing J-series Licenses with the CLI Adding New Licenses with the CLIDeleting a License with the CLI Managing J-series Licenses with the CLI Displaying Installed Licenses Saving License Keys with the CLIVerifying J-series License Management Verifying J-series License Management Displaying Installed License Keys Displaying License UsageDisplaying License Usage Displaying Installed License Keys Maintaining Services Router Hardware Maintaining Services Router HardwarePage Replacing Hardware Components Tools and Parts RequiredTools and Parts Required Replacing the Console Port Cable Replacing a PIMRemoving a PIM Tools and Parts Required Replacing Hardware Components Replacing a PIM Installing a PIM Installing a PIM Installing PIM Cables Replacing PIM CablesRemoving PIM Cables Replacing PIM Cables User@host request chassis fpc slot pim-slotonline To replace the cover on the J2320 and J2350 chassis Matching the Chassis Slots and Tabs Location of J2320 and J2350 Internal Compact Flash Removing the J2320 or J2350 Internal Compact Flash Location of J4350 and J6350 Compact Flash Page Removing the J4350 or J6350 Compact Flash Replacing External Compact Flashes Replacing External Compact Flashes Replace the compact flash slot cover Replacing USB Storage Devices Removing the USB Storage DeviceReplacing USB Storage Devices Installing the USB Storage Device Replacing Dram Modules Replacing Dram Modules Removing a Dram Module J4350 and J6350 Dram Location Installing a Dram Module Installing or Replacing Dram Modules Replacing Power System Components Replacing AC Power Supply CordsReplacing Power System Components Removing an AC Power Supply from J6350 Routers Installing an AC Power Supply in J6350 Routers Removing an AC Power Supply Replacing DC Power Supply Cables Installing an AC Power Supply Removing a DC Power Supply Installing a DC Power Supply Removing a DC Power Supply VDC and RTN Installing a DC Power Supply Removing a J2320 or J2350 Crypto Accelerator Module Removing a J2320 or J2350 Crypto Module Installing a J2320 or J2350 Crypto Accelerator Module Installing a J2320 or J2350 Crypto Accelerator Module User@host show chassis hardware Removing a J4350 or J6350 Crypto Accelerator Module Removing a J4350 or J6350 Crypto Module Screw Installing a J4350 or j6350 Crypto Accelerator Module Replacing Air Filters on J2350 Routers Replacing Air Filters on J2350 Routers Replacing Air Filters on J4350 and J6350 Routers Replacing Air Filters on J4350 and J6350 Routers Attaching Air Filter and Filter Cover Page Troubleshooting Hardware Components Chassis Alarm ConditionsChassis Alarm Conditions and Corrective Actions Component Alarm Conditions Corrective Action Alarm Severity Troubleshooting Power Management Troubleshooting Power Management Troubleshooting Hardware Components User@host show chassis fpc Contacting the Juniper Networks Technical Assistance Center Contacting the Juniper Networks Technical Assistance Center Contacting Customer Support and Returning Hardware Locating Component Serial NumbersLocating Component Serial Numbers J2320 and J2350 Chassis Serial Number and Agency Labels Location of the Serial Number ID Labels J4350 and J6350 Chassis Serial Number and Agency Labels Contacting Customer Support and Returning Hardware Power Supply Serial Number Labels Return ProcedurePIM Serial Number Label Contacting Customer Support Packing a Router or Component for Shipment Tools and Parts RequiredPacking a Router or Component for Shipment Packing the Services Router for Shipment Packing Components for Shipment Contacting Customer Support and Returning Hardware Page Series Requirements and Specifications Series Requirements and SpecificationsPage Network Cable Specifications and Connector Pinouts Serial PIM Cable SpecificationsPort Serial PIM Cables and Connectors Serial PIM Cable Specifications LFH-60 Pin DB-25 Pin LFH-60 Pairing Description RS-232 DTE Cable PinoutRS-232 DTE Cable Pinout RS-232 DCE Cable Pinout RS-422/449 EIA-449 DTE Cable PinoutRS-232 DCE Cable Pinout RS-422/449 EIA-449 DTE Cable Pinout Receive Data a RS-422/449 EIA-449 DCE Cable Pinout RS-422/449 EIA-449 DCE Cable Pinout EIA-530A DTE Cable Pinout EIA-530A DTE Cable Pinout EIA-530A DCE Cable Pinout EIA-530A DCE Cable Pinout LFH-60 Pin 34 Pin LFH-60 Pairing Description DTE Cable Pinout35 DTE Cable Pinout LFH-60 Pin DB-15 Pin LFH-60 Pairing Description DCE Cable Pinout35 DCE Cable Pinout 21 DTE Cable Pinout 21 DCE Cable Pinout Fast Ethernet RJ-45 Connector Pinout Gigabit Ethernet uPIM RJ-45 Connector PinoutFast Ethernet RJ-45 Connector Pinout Gigabit Ethernet uPIM RJ-45 Connector Pinout Gigabit Ethernet ePIM RJ-45 Connector Pinout Gigabit Ethernet ePIM RJ-45 Connector PinoutsPin Signal Name Gigabit Ethernet ePIM RJ-45 Connector Pinout RJ-45 Chassis Console Connector Pinout DB-9 Console Connector PinoutE1 and T1 RJ-48 Cable Pinouts RJ-48 Connector to RJ-48 Connector Straight Pinout RJ-48 Connector to RJ-48 Connector Crossover Pinout236 E1 and T1 RJ-48 Cable Pinouts RJ-48 Connector to DB-15 Connector Straight Pinout RJ-48 Connector to DB-15 Connector Crossover Pinout E3 and T3 BNC Connector Pinout Adsl and G.SHDSL RJ-11 Connector PinoutAdsl and G.SHDSL RJ-11 Connector Pinout PinSignal Isdn RJ-45 Connector Pinout Connector Pinouts for Avaya VoIP ModulesIsdn RJ-45 Connector Pinout Isdn RJ-45 Connector Pinout TGM550 RJ-11 Connector Pinout for Analog Ports TGM550 RJ-45 Console Connector PinoutsTGM550 RJ-11 Connector Pinout TGM550 RJ-45 Pin Signal Terminal DB-9 Pins TIM508 Connector Pinout TIM510 RJ-45 Connector PinoutTIM508 Connector Pinout TIM510 RJ-45 Connector Pinout TIM514 Connector Pinout TIM516 Connector PinoutTIM514 RJ-11 Connector Pinout TIM516 Connector Pinout TIM516 Connector Pinout TIM518 Connector Pinout TIM518 Connector Pinout TIM521 Connector Pinout TIM521 RJ-45 Connector PinoutPage Safety and Regulatory Compliance Information Definition of Safety Warning LevelsDefinition of Safety Warning Levels Definition of Safety Warning Levels Safety Guidelines and Warnings General Safety Guidelines and WarningsSafety and Regulatory Compliance Information Safety Guidelines and Warnings Qualified Personnel Warning Preventing Electrostatic Discharge Damage Place a Component into an Electrostatic Bag Electrical Safety Guidelines and Warnings General Electrical Safety Guidelines AC Power Electrical Safety Guidelines DC Power Electrical Safety Guidelines Power Sources for Redundant Power Supplies DC Power Disconnection Warning Safety Guidelines and Warnings DC Power Grounding Requirements and Warning DC Power Wiring Sequence Warning Varten 48 V, +RTN varten +RTN, maajohto maajohtoon DC Power Wiring Terminations Warning Grounded Equipment Warning Case of Electrical Accident Multiple Power Supplies Disconnection Warning Power Disconnection Warning TN Power Warning Telecommunication Line Cord Warning Installation Safety Guidelines and Warnings Installation Instructions WarningChassis Lifting Guidelines Rack-Mounting Requirements and Warnings Safety Guidelines and Warnings Safety and Regulatory Compliance Information Safety Guidelines and Warnings Laser and LED Safety Guidelines and Warnings Ramp Warning General Laser Safety Guidelines Class 1 Laser Product Warning Class 1 LED Product Warning Laser Beam Warning Radiation from Open Port Apertures Warning Maintenance and Operational Safety Guidelines and Warnings Battery Handling Warning Jewelry Removal Warning Lightning Activity Warning Operating Temperature Warning Safety Guidelines and Warnings Product Disposal Warning Agency Approvals Agency Approvals Lithium Battery Compliance Statements for Environmental RequirementsCompliance Statements for Nebs Compliance Statements for EMC Requirements Canada Compliance Statements for EMC Requirements European Community Japan United States FCC Part 15 StatementFCC Part 68 Statement Compliance Statements for EMC Requirements Index IndexPage Symbols Alternative boot media See boot devices USB Reset Config See also LEDs Daemons See processes, software Eprom Gigabit Ethernet ports Installation Hardware Installation 119 E3 PIM Link Internal compact flash 178 Adsl Power LED Rescue configuration, resetting with Rescue Config 265 SSH System overview Hardware Software System time See also Junos CLI EMI