Juniper Networks J4350, J6350 manual Contacting Customer Support and Returning Hardware

Chapter 12: Contacting Customer Support and Returning Hardware

■When you return components, make sure they are adequately protected with packing materials and packed so that the pieces are prevented from moving around inside the carton.

■Use the original shipping materials if they are available.

■Place individual boards in electrostatic bags.

■Write the RMA number on the exterior of the box to ensure proper tracking.

CAUTION: Do not stack any of the router components.

Packing a Router or Component for Shipment ■ 219