6-2 A-61408 September 1995
Clearing the Document Path If a document becomes lodged in the scanner’s transport system,
the system will stop running and an error message will appear in
the Status Display on the Control Panel.
A document can lodge in the transport system when:
• Documents are not fed straight (skewed) and hit the sides of the
transport system.
• Documents are torn, badly folded, or wrinkled.
• Imaging guides are not seated properly or are not installed.
• Staples and paper clips were not removed from documents.
• Transport System plates are not firmly closed.
The Document Path can be cleared easily because:
• No tools are needed.
• Three access doors let you quickly locate and clear documents.
NOTE: It is only necessary to remove the jammed and damaged
document(s) obstructing the transport system; non-
jammed and non-damaged documents located in the
transport system at the time of the jam can be removed
via the Jog key after the jam is cleared.
Document Path There are four areas in the scanner transport system where
documents can lodge and need to be removed.
Area D
Area C
Area B
Area A
Document Path–Transport System
A: Feeder Area
B: Horizontal Transport Plate, Lower Belt Module, and Lower
Turn Roller Areas
C: Vertical Transport Plate and Imaging Guide Areas
D: Document Exit and Upper Turn Roller Areas