Kodak DCS600 manual Product Support Options

Product Support Options

During the warranty period for the Kodak Professional DCS 600 Series digital camera, you are entitled to product support for both hardware and software, provided your camera is registered with the Eastman Kodak Company. You may register with Eastman Kodak via mail, fax, or through Kodak’s WWW (World Wide Web) site (http://www.kodak.com).

Support is provided through a variety of options:

1Technical support through the WWW site: (http://www.kodak.com):

✔Support includes FAQs (Frequently Asked Questions), downloadable software updates, and technical topic articles for reading and downloading.

2FaxBack Documents on a variety of subjects. The FaxBack system is available at the following phone number:

North America 1-800-508-1531

3Authorized Dealers:

Contact your authorized Kodak Professional dealer for help with camera operation and connection to your computer. Many dealers can also provide training for your graphics application software, integration consulting, and supporting equipment such as Kodak DS8650 PS Dye Sublimation Printers. Authorized dealers can also provide help in purchasing a service maintenance agreement.

4Telephone Support:

Currently, telephone support is provided without charge during your warranty period only. Your camera must be registered with Eastman Kodak to qualify for no-charge support. You will be asked to provide the serial number of your camera and proof of purchase may be requested to verify the current status of your warranty. Cameras found to be out of warranty will require a credit card payment for each call incident. There is no charge to register your camera with Eastman Kodak Company.

United States:	Call 1-800-23-KODAK (1-800-235-6325)
Outside United States:	Contact your local Kodak service representative