Troubleshooting & Maintenance

Lexicon

Using the PC input, the remote control commands on page 4 of the LEX menu, page 3 of the TUNER menu, and page 2 of the ZONE 2 menu do not work.

1.Make sure that the computer is properly connected to the USB input of the RV-5 Receiver.

2.Make sure that PC is selected as the active input on the RV-5 Receiver.

3.Make sure that the media player has been opened on the computer and is playing audio.

4.Make sure the media player is the “top” or active screen on the computer. The RV-5 remote control will not operate the media player if it is minimized or “behind” other programs.

CAUTION!

Do NOT power cycle the computer while connected to the RV-5 with the PC input selected. The computer MUST be on and connected to the RV-5 rear panel USB jack BEFORE selecting the PC input on the RV-5. Selecting the PC input first may cause a burst of loud noise that may be damag- ing to the speakers or the listener’s hearing. Harman Specialty Group assumes no responsibility for damage caused in this manner.

The iPod does not play or respond to commands from the RV-5 remote control.

1.Make sure that the Dock is properly connected to the RV-5 Receiver.

2.Make sure that the Dock is selected as the active input on the RV-5 Receiver.

3.Make sure that the touch screen of the RV-5 remote control is in an iPod control page of the “LEX”, “TUNER”, or “ZONE 2” menu layer.

The iPod’s front panel display and controls do not operate when the iPod is docked and the DOCK input is selected as the RV-5’s active input.

This is normal behavior and does not indicate a problem with the iPod, the Dock, or the RV-5 Receiver. Use the RV-5 remote control or front panel TUNER buttons to navigate the iPod functions. Refer to Section 5: Tuner, PC, & Dock Controls, for further information.

The iPod does not seem to be functioning correctly.

Verify the video input setting of the Dock input in use. If the video input is set to an HDMI input source, the functionality of the iPod may be hindered.

If all else fails...

1.Document all user-defined settings on the Installation Worksheet that begins on page D-2. Then, refer to the “Restoring Factory Default Settings” section found later in this chapter to reset the RV-5 to the factory settings.

Note: If you want to save your settings before restoring the factory defaults, you must save them manually. The Instal- lation Worksheet in Appendix D has been provided to assist you.

2.Contact an authorized Lexicon dealer.

3.Contact Lexicon customer service at www.lexicon.com or 781-280-0300.

Note: Visit the knowledgebase at http://www.lexicon.com/kbase for answers to frequently asked questions and additional troubleshooting information.

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Lexicon RV Receiver manual IPod does not seem to be functioning correctly, If all else fails