Phone Line Error

These are possible causes and solutions. Try one or more of the following:

Review digital phone service checklist

The fax modem is an analog device. Certain devices can be connected to the printer so that digital telephone services can be used.

•If you are using an ISDN telephone service, connect the printer to an analog telephone port (an R-interface port) on an ISDN terminal adapter. For more information and to request an R-interface port, contact your ISDN provider.

•If you are using DSL, connect to a DSL filter or router that will support analog use. For more information, contact your DSL provider.

•If you are using a PBX telephone service, make sure you are connecting to an analog connection on the PBX. If none exists, consider installing an analog telephone line for the fax machine. For more information on faxing when using a PBX telephone service, see “Setting up to fax while behind a PBX” on page 30.

Check phone line

If the telephone line is being used by another device, wait until the other device is finished before sending the fax.

Check cable connections

Make sure cable connections for the following hardware are secure, if applicable:

•Power supply

•Telephone

•Handset

•Answering machine

Fax Error

The fax machines have stopped communicating.

Resend the fax. There may have been a problem with the quality of the telephone line connection.

Fax Mode Unsupported

Check receiving fax machine capabilities

The receiving fax machine does not support the type of fax you attempted to send. If it does not support:

•Your fax resolution—lower the fax resolution. 1 From the control panel, press Fax Mode. 2 Press Quality.

3Press or repeatedly until a lower quality appears.

4Press .

•Legal-size paper—reformat the document on letter-size paper.

•Color faxes—send a black and white fax

Make sure Auto Fax Convert is on

1From the control panel, press Fax Mode.

2Press .

3Press or repeatedly until Fax Setup appears.

Troubleshooting

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Lexmark 5000 Series Check phone line, Check receiving fax machine capabilities, Make sure Auto Fax Convert is on, 140
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5000 Series specifications

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In conclusion, the Lexmark 5000 Series offers a compelling blend of speed, quality, connectivity, and durability, making it a top choice for users looking to enhance their printing capabilities. Its innovative features and focus on sustainability appeal to both business and personal users alike, ensuring that it remains a competitive option in the ever-evolving printing market.
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