Manuals / Lexmark / Computer Equipment / All in One Printer

Lexmark 5000 Series manual Ready or Busy Printing is listed as the status

Models: 5000 Series

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Ready or Busy Printing is listed as the status

If Ready or Busy Printing is listed as the Printer Status on the Status tab of the Print & Fax dialog while you are attempting to print, try one or more of the possible solutions below:

Is there a problem with the connections?

1Check that the USB cable is connected to the computer. The USB port on the back of the computer is marked

by the USB symbol. Plug the long, flat end of the USB cable into this port.

2Make sure that the smaller, more square end of the USB cable is plugged into the back of the printer.

3Check that the USB cable is not damaged and that the light is on.

Do you need to adjust the Quality/Speed settings?

1With a document or photo open, click File Print.

2From the third pop-up menu from the top, choose Quality & Media.

3From the Paper Type pop-up menu, select the paper type loaded.

4From Print Quality, select:

•Photo for excellent print quality and reduced print speed

•Normal for good print quality and average print speed

•Quick Print for reduced print quality and faster print speed

Is the problem with the program?

Try printing a different image. If it prints correctly, the problem may be with the program you are using. For more information, see the program documentation.

Removing an external print server

1Press to turn the printer off.

2Make sure the power to the print server is off.

3Remove the USB cable from the external print server.

4Disconnect the external print server from the computer.

5Connect the printer USB cable to the printer.

6Press to turn the printer back on.

Transparencies or photos contain white lines

Do you need to adjust the Quality/Speed settings?

1With a document or photo open, click File Print.

2From the third pop-up menu from the top, choose Quality & Media.

3From the Paper Type pop-up menu, select Transparency.

4From Print Quality, select:

•Photo when printing photos

•Normal when printing transparencies

Troubleshooting

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Lexmark 5000 Series manual Ready or Busy Printing is listed as the status, Removing an external print server

Contents

User Guide Lexmark 5000 Series All-In-OnePage Contents Scanning TroubleshootingWorking with photos Networking the printerNetworking glossary Page Safety information Choosing a fax connection Getting the printer ready to faxRelated topics Equipment Benefits See this sectionCountry/region Using an RJ11 adapterCountry/region Country/region Connecting directly to a telephone wall jack in Germany Connecting directly to a telephone wall jackConnecting to a telephone Related topics Connecting to an answering machinePage Connecting to a computer with a modem Using a digital phone service Getting started Faxing using the control panelLoading paper Related topicsLoad up to Make sure Automatic Document Feeder ADF paper capacityPress Phone Book Entering a fax number using the control panelSending a fax Press Start Color or Start Black Sending a fax using the control panelSending a broadcast fax at a scheduled time Receiving a fax Receiving a fax automatically using the control panelPress Start Color or Start Black. or Setting a fax manual answer code using the control panelReceiving a fax manually Using the control panel Phonebook Customizing dial settingsUsing Caller ID from the control panel Use this Setting up a dialing prefix using the control panelSetting up Quick Dial buttons using the control panel Setting the distinctive ring using the control panelSetting up a fax header using the control panel Customizing fax settingsSetting up a fax footer using the control panel Forwarding faxes Changing Caller ID pattern using the control panelManaging fax jobs Printing fax activity reports using the control panel Setting up to fax while behind a PBXBlocking junk faxes using the control panel Changing Caller ID pattern using the control panel Page Getting started Faxing using the computerAutomatic Document Feeder ADF paper capacity Setting a fax manual answer code Receiving a fax automatically using the computerDouble-click the Lexmark 5000 Series Fax Setup Utility icon Click Save SettingsAdding contacts from the Address Book Using Caller ID from the softwareSetting Auto Answer to On Setting up Speed Dial using the computer Setting up a dialing prefixSetting the distinctive ring Customizing settings using the Fax Setup Utility Using the Fax Setup UtilitySetting a fax quality using the computer You can From hereFrom here You can Setting a fax sending speedForwarding faxes using the computer Blocking junk faxes Printing fax activity reportsPrinting Using the automatic paper type sensorLoading labels Loading envelopesLoading custom-size paper Loading transparenciesLoading iron-on transfers Loading banner paper Load up to Make sure Choosing compatible specialty paper typesChoosing a paper size Learning about the All-In-One software print optionsChoosing a paper type Choosing a print qualityResetting All-In-One software settings to defaults Collating copies using the computerSharpening an image Double-click the Lexmark 5000 Series Center iconPrinting a document Printing photos using the computerPerforming printing and related tasks Printing cards Printing borderless photosPrinting iron-on transfers Printing envelopesPrinting transparencies Printing multiple pages on one sheet Printing a bannerPrinting multiple copies of a stored document Printing color images in black and whiteCanceling a print job Pausing print jobsManaging print jobs Printing the last page first reverse page orderResuming print jobs Getting started CopyingAutomatic Document Feeder ADF paper capacity Performing copying and related tasks If you want to change a settingMaking a copy Copying photosEnlarging or reducing an image Copying multiple images on one page using the control panelCollating copies using the control panel Adjusting copy qualityMaking a copy lighter or darker Press Lighter/DarkerCanceling a copy after document is loaded Getting started ScanningEditing the Customize list Choosing where to send scanned imagesLearning about the All-In-One Center scan options To add an application to the list Adjusting color settings when scanningTo remove an application from the list To modify an application in the listFrom here Go to Customizing scan settings from the Scan dialogClick Cropping photos using the softwareSelect Auto-crop sensitivity Adjusting the brightness of an imageSharpening an image Selecting the All-In-One Center Preferences settingScanning a document Performing scanning and related tasksScanning an item for Web page viewing Scanning a text-only documentScanning a text and graphics document Scanning images for editing Scanning multiple pages using the Automatic Document FeederScanning a portion of an image Scanning text for editing Scanning clear images from magazines or newspapersSaving a scanned image Canceling a scan jobScanning documents or images for e-mailing Setting a scan to network PIN Setting a network printer to scanScanning over a network Selecting printers that can scan to your computerPress Start Color or Start Black Scanning to a computer over a networkGetting started Working with photosPage Working with photos Printing photos using the computerPrinting borderless photos Printing color images in black and white Scanning documents or images for e-mailing Saving a scanned image Adjusting the brightness of an image Enlarging or reducing an image Enhancing photo print quality using the softwareSharpening an image Networking the printer If you are usingNetworking overview Selecting a network printerFinding your MAC address Installing the printer on additional network computersPrinter sharing Understanding the printer parts Checking the box contentsUnderstanding the printer Use Understanding the parts of the printerEXT Line Installing another language control panelPress Using the control panel buttons and menusUsing the control panel Press Press Understanding the Scan menu Understanding the Copy menuPress Start Color or Start Black Understanding the PictBridge menuAction 100Menu Item 101 Understanding the Fax menu102 Understanding the Settings menu103 Saving settingsClick Uninstall Installing the printer softwareUnderstanding the software Removing the printer softwareUsing the Printer Setup Complete dialog Using the Printer Selection dialogUsing the Page Setup dialog 105106 Using the Print dialog107 Only 108Click 109110 Using Printer ServicesUsing the All-In-One Center From here You can 111112 Using the UtilityPrompt for multiple pages is checked Prompt to name each page is uncheckedClick Lexmark 5000 Series Utility 113114 Maintaining the printer Installing print cartridgesPrint cartridges 115116 117 Removing a used print cartridgePress Settings Cleaning the print cartridge nozzlesAligning print cartridges 118119 Wiping the print cartridge nozzles and contacts120 Printing a test page using the control panelPreserving the print cartridges Improving print quality Printing a test page using the computerCheck paper Select a higher print quality122 Cleaning the exterior of the printerCleaning the scan lens and white roller Refilling print cartridges Using genuine Lexmark print cartridgesOrdering print cartridges 123124 Ordering paper and other suppliesDescription Where to find Where to findFinding information about the printer 125126 Description Where to find US Where to find rest of world127 Contacting Customer SupportHow do I contact Lexmark Customer Support? Is contact information available online?Setup troubleshooting TroubleshootingPower button is not lit Incorrect language appears on the displayCable is not connected, is loose, or is damaged Software does not installPrinter does not appear in the Printer Selection dialog Does not print Understanding Warning levels Cannot print from digital camera using PictBridgePrinter is not able to communicate with the computer Cannot send or receive a fax Fax troubleshootingRemoving and reinstalling the software Disable Call Waiting temporarily Review digital phone service checklistDo you have Voice Mail service? Verify dial toneCan send but not receive faxes Can receive but not send faxes Received fax has poor print quality Printer receives a blank faxMake sure the printer detects dial tone Clean scan lens and white rollerUse phone line checklist Caller ID information is not displayed Change redial settingsCaller ID pattern may not be set correctly Schedule to resend fax at a later timeCheck receiving fax machine capabilities Check phone lineMake sure Auto Fax Convert is on 140141 Lower the transmission speedPoor text and graphic quality Print troubleshootingImproving print quality Poor quality at the edges Print speed is slow Checking ink levels using the computerChecking the printer status Checking ink levels using the control panelChecking printer readiness Checking the print cartridges Ink levels seem to go down too quickly Ink levels seem incorrectPartial document or photo prints Blank or incorrect page printsPrint is too dark or smudged Glossy photo paper or transparencies stick togetherTransparencies or photos contain white lines Ready or Busy Printing is listed as the statusRemoving an external print server Vertical straight lines are not smooth White lines appear in graphics or solid black areasPrinter is plugged in but does not print Printer is busy printing another jobMake sure the USB cable is installed properly Make sure the printer is receiving powerTest page does not print 151Photo smudges or scratches 153 Copy troubleshootingCopier does not respond Poor copy quality ADF does not respond Scan troubleshootingPartial document or photo copies Scan was not successful Uninstall and reinstall softwareCheck USB cable connection 156Poor scanned image quality Scanning takes too long or freezes the computerCannot scan to an application Partial document or photo scansCheck computer connection Remove and reinstall the softwareCheck cable connection 159Cannot scan to a computer over a network Jams and misfeeds troubleshootingPaper jam in the paper support Paper jam in the printerPrinter does not feed paper, envelopes, or specialty media Paper or specialty media misfeedsPaper continues to jam Banner paper jamsRemove tape from print cartridge Error messagesUse new paper 163164 Remove any obstructionsAutomatic Document Feeder ADF Paper support Is the printer receiving power?Check external print server 165166 Load Document167 Left Cartridge Error / Right Cartridge Error168 Multiple All-In-Ones found169 Reboot computerResetting the printer to factory default settings Settings are not savedChange time-out settings Save settings for future jobs171 Removing and reinstalling the softwareEdition notice Recycling Lexmark productsTrademarks 172173 Conventions Product information174 Industry Canada compliance statementAvis de conformité aux normes de l’industrie du Canada Noise emission levels Temperature informationInformation for Chinese RoHS program 175176 177 South Africa telecommunications notice Using this product in SwitzerlandVerwendung dieses Produkts in Deutschland 178Utilisation de ce produit en Suisse Power consumptionVerwendung dieses Produkts in der Schweiz Uso del prodotto in Svizzera180 Total energy usage181 182 Limited warranty Statement of Limited WarrantyLimited warranty service Lexmark International, Inc., Lexington, KYLimitation of liability Extent of limited warrantyAdditional rights 184185 Networking glossary186 UAA Universally Administered Address