Is there a problem with the connections?
If the printer is connected to an external device, the problem may be with the device. Check the setup information that came with the device to make sure it is properly installed.
If printing using a USB cable, make sure the cable is securely attached to both the printer and the computer.
Before you print, you may need to restart the computer.
Cover Open
1Close the cartridge access door.
2Close the control panel until it snaps into place.
Load Document
No document is loaded into the Automatic Document Feeder (ADF). To begin printing, copying, or faxing, load a document into the ADF.
1Load an original document facedown into the ADF.
2Adjust the paper guides on the ADF to rest against the edges of the paper.
Note: You can load up to 30 sheets of an original document into the ADF.
Document Load Error
1Make sure the document is loaded facedown into the Automatic Document Feeder (ADF). Once properly loaded, Document Loaded appears on the display.
For help on loading a document into the ADF, see “Loading original documents into the Automatic Document Feeder (ADF)” on page 19.
2Press .
Note: Do not remove the document from the ADF while a print, scan, copy, or fax job is in progress.
Cartridges are in the wrong positions
1Pull the control panel up.
2Raise the cartridge access door.
Troubleshooting