2005 Lexmark International, Inc. All rights reserved
C520, C522, and C524
User’s Guide
June
2005 Lexmark International, Inc. All rights reserved
Safety information
Edition June
Trademarks
Chapter 1 Overview
Contents
Chapter 2 Installing drivers for local printing
Chapter 3 Installing drivers for network printing
Chapter 7 Clearing jams
Contents
Chapter 5 Media specifications
Chapter 6 Loading media
Contents
Chapter 9 Troubleshooting
Chapter 10 Administrative support
Chapter 8 Maintaining the printer
Chapter 11 Installing and removing options
Notices
Contents
Contents
Index
1 Overview
Basic models
Overview
Overview
Configured model
Configured model
Illustrations in this publication
Windows
Installing drivers for local printing
Installing drivers for local printing
Windows
3 Click Start à Settings à Printers, and double-click Add Printer
Using Windows 95 and Windows 98 first edition
Installing drivers for local printing
2 Click Install Printer and Software
1 Set serial parameters in the printer
Setting parameters in the printer
Installing drivers for local printing
Windows
1 Click Start à Settings à Control Panel, and double-click System
Installing drivers for local printing Installing a printer driver
Setting parameters in the communications COM port
D/Setup.exe
For Mac OS 9.0 Open Apple LaserWriter
Creating a queue in Print Center / Printer Setup Utility Mac OS
3 Double-click Print Center or Printer Setup Utility
`Creating a desktop printer icon Mac OS
UNIX/Linux
UNIX/Linux
Installing drivers for local printing
Assigning a printer IP address
Installing drivers for network printing
Printing a network setup page
Installing drivers for network printing
Supported printer drivers
Verifying the IP settings
Installing drivers for network printing
Verifying the IP settings
Installing drivers for network printing
Direct
Shared
a Click Add Port
Installing drivers for network printing
b Click Install Printer and Software
a Click Start à Settings à Printers. b Select the printer just added
c Click File à Sharing
1 Click Start à Settings à Printers
Install the printer driver or subset on network clients
Using the point and print method
Using the peer-to-peer method
Using AppleTalk Printing
Configuring Drag‘N’Print
Step 1 Install a custom PPD file
Step 2 Create a print queue in Print Center or Printer Setup Utility
2 Double-click Print Center or Printer Setup Utility
Installing drivers for network printing
Using IP Printing
Step 1 Install a custom PPD file
UNIX/Linux
NetWare
Step 2 Create a desktop printer
Installing drivers for network printing
Tips on storing media
4 Printing
Tips for successful printing
Sending a job to print
Printing or deleting a confidential job
Printing or deleting a confidential job
Sending a job from a typical Macintosh application
Printing
Try again or
Canceling a print job
Canceling a print job
Entering a personal identification number PIN
Canceling a job from the taskbar
Canceling from the printer operator panel
Canceling a job from a computer running Windows
Canceling a job from a Macintosh computer running Mac OS
Printing a font sample list
Printing the menu settings page
Printing the menu settings page
Printing a directory list
Printing the Print Quality Test Pages
Configuring the printer for black-only printing
Printing the Print Quality Test Pages
Printing only black text and graphics
Removing the color supplies
Printing only black text and graphics
Printing
Printing
Printing only black text and graphics
Handle
Printing
Printing only black text and graphics
8 Place the toner cartridges in any box available
Configuring the printer for color printing and replacing the supplies
Configuring the printer for color printing and replacing the supplies
Printing
Missing or defective Magenta cartridge
Cyan PC Unit missing
Missing or defective Cyan cartridge
Magenta PC Unit missing
Weight
Media specifications
Paper characteristics
Media specifications
Unacceptable paper
Media specifications
Moisture content
Fiber content
Media specifications
Transparencies
Selecting preprinted forms and letterhead
Printing on letterhead
Media guidelines
Envelopes
Selecting transparencies
Media specifications
Media guidelines
Labels
Card stock
Media specifications
Storing media
Identifying media sources and specifications
Storing media
Media sizes and support
Folio
Identifying media sources and specifications
Media sizes and support continued
Executive
Transparencies
Media support for sources and duplex feature
Paper
Card stock
Identifying media sources and specifications
Media types and weights
Glossy papers
Media specifications
grain long3
Media types and weights continued
Media capacities
Card stock-maximum
Duplex printing on letterhead
Using the duplex function two-sided printing
Using Duplex Bind
Tray linking
Using the duplex function two-sided printing
Long Edge
Media specifications
Loading media
Loading the standard tray
Loading media
Loading the standard tray
Loading media
Loading media
Loading the standard tray
7 Align the tray, and insert it
Loading the optional 500-sheet tray
Using and loading the multipurpose feeder
Loading the optional 500-sheet tray
Identifying the multipurpose feeder or the manual feed slot
Loading the multipurpose feeder
Identifying the multipurpose feeder or the manual feed slot
Loading media
4 Grasp the handle of the guide
Loading media
Identifying the multipurpose feeder or the manual feed slot
3 Grasp the extension, and pull it straight out until fully extended
Loading media
Identifying the multipurpose feeder or the manual feed slot
If not loading paper, push the guide all the way to the left
Tab Stack height limiter Guide Size indicators
Loading media
Identifying the multipurpose feeder or the manual feed slot
Loading media
Identifying the multipurpose feeder or the manual feed slot
9 Load the media
Loading media
Identifying the multipurpose feeder or the manual feed slot
Load envelopes with the flap side up
Release tab
Using and loading the manual feed slot
Loading media
Identifying the multipurpose feeder or the manual feed slot
Identifying the multipurpose feeder or the manual feed slot
Loading media
Loading media
Using the standard bin
Using the standard bin
Attaching the standard bin
Using the media stop
Using the standard bin
Loading media
2 Lift it up and back until it is flat at a 180 degree angle
Using the standard bin
Loading media
1 Grasp the media stop at the second indentation
Setting the Paper Type and Paper Size
Setting the Paper Type and Paper Size
Loading media
Clearing jams
Avoiding jams hints
Clearing jams
Identifying the media path
Clearing jams
Identifying the media path
Upper door Standard bin Fuser cover Inner door Standard tray Tray
Accessing jam areas
Clearing jams
Identifying the media path
203.xx Paper
200.xx Paper
201.xx Paper
202.xx Paper
Clearing a jam in the standard tray Tray
Clearing a jam in the standard tray Tray
Clearing jams
Clearing a jam in the optional 500-sheet tray Tray
Clearing a jam in the optional 500-sheet tray Tray
Clearing jams
Clearing jams behind the inner door
Clearing jams behind the inner door
Clearing jams
Clearing jams behind the inner door
Clearing jams
Clearing jams under the fuser or fuser cover
Clearing jams under the fuser or fuser cover
Clearing jams
Clearing jams under the fuser or fuser cover
Clearing jams
Clearing jams
Clearing jams between the fuser and the standard bin
Clearing a jam in the standard bin
Clearing jams between the fuser and the standard bin
Clearing duplex path jams
Clearing duplex path jams
Clearing jams
3 Close the doors
Clearing jams
Clearing duplex path jams
1 Open the upper door 2 Pull the jammed media straight up
Clearing duplex path jams
Clearing jams
Clearing jams
Clearing jams from the multipurpose feeder
Clearing jams from the manual feed slot
Clearing jams from the multipurpose feeder
See Canceling a print job
See Printing the menu settings page for detailed instructions
in Settings
Menu in Settings
Maintaining the printer
Ordering supplies and maintenance items
Ordering supplies and maintenance items
Ordering toner cartridges
Ordering a fuser
Maintaining the printer for long-term storage
Storing supplies
Ordering a photoconductor unit
Maintaining the printer
Replacing the toner cartridges
Storing the toner cartridges and photoconductor units
Replacing the toner cartridges
Replacing the waste toner box
Recycling Lexmark products
Replacing the photoconductor units
Replacing the fuser
Cleaning the printhead lenses
Cleaning the printhead lenses
Maintaining the printer
Maintaining the printer
Aligning the toner cartridges for color registration
Aligning the toner cartridges for color registration
The Submitting Selection message appears
Removing the fuser for long-term storage
Removing the fuser for long-term storage
Maintaining the printer
4 Turn the thumbscrews counterclockwise to loosen them
7 Store the fuser in a clean and convenient place
Maintaining the printer
Removing the fuser for long-term storage
Replacing the fuser after long-term storage
Replacing the fuser after long-term storage
Maintaining the printer
Maintaining the printer
Replacing the fuser after long-term storage
5 Turn the thumbscrews clockwise to tighten them
9 Troubleshooting
Solving basic printer problems
Troubleshooting
Solving display problems
Solving display problems
Solving printing problems
Troubleshooting
Timeouts menu item in the Setup Menu in Settings
Solving print quality problems
Solving print quality problems
memory card and Installing an optional hard disk for adding
Marks occur repeatedly only in one color and
4 Select Color Adjust from the Quality Menu
ABCDE
ABCDE
ABCDE
Troubleshooting
Solving print quality problems
ABCDE
Set Color Saver to Off
Quality Menu in Settings is too
Change Paper Weight from Normal to Heavy. If
Quality Menu in Settings is too
Troubleshooting
A BCD E
See Repeating defects
Replacing a photoconductor unit
Troubleshooting
Solving print quality problems
The media curls badly
Troubleshooting
Solving option problems
Solving option problems
See Installing and removing options for installation
See Loading the standard tray and Loading the
Solving media feed problems
Solving media feed problems
See the Card Stock & Label Guide available on our
the Setup Menu in Settings is
Troubleshooting
Solving media feed problems
Solving network printing problems
Solving network printing problems
Solving other problems
Solving color quality problems
The printed page appears tinted. Can I slightly adjust the color?
Frequently asked questions FAQ about color printing
What is RGB color?
What is CMYK color?
Solving color quality problems
What is Manual Color Correction?
Color Saver must be Off to adjust Toner Darkness
Troubleshooting
What are Detailed Color Samples and how do I access them?
Troubleshooting
Solving color quality problems
Troubleshooting
Calling for service
Online technical support
Online technical support
Enabling menus
10 Administrative support
Administrative support
Disabling operator panel menus
Restoring factory default settings
Restoring factory default settings
Adjusting Power Saver
Administrative support
Encrypting the disk
Disabling Power Saver
Disabling Power Saver
Contents will be lost. Continue? appears
Configuring printer alerts
Configuring printer alerts
Adjusting operator panel contrast
Setup Menu - Alarms
Printing and deleting held jobs
Using the Print and Hold function
Memory requirements
Selecting a user name
Reserve Print
Accessing held jobs from the operator panel
Using the Print and Hold function
Repeat Print
Using the Print and Hold function
Verify Print
Confidential jobs
Administrative support
Administrative support
Indicator light
Understanding the operator panel
Understanding the operator panel
Buttons
Administrative support
Understanding the operator panel
Using the secure Embedded Web Server
Using the security lock feature
Setting security using the Embedded Web Server EWS
Setting the system password
Supporting IPSec Internet Protocol Security
Using Secure mode
Setting security using the Embedded Web Server EWS
Supporting SNMPv3 Simple Network Management Protocol version
4 Click Menu Lockout Setup
Using 802.1x Authenticating
4 Click TCP/IP Port Access
4 Click 802.1x Authentication
4 Click Printer Lockout PIN
Confidential Print Setup
4 Click Confidential Print Setup
Printing Lockout
11 Installing and removing options
Installing the 500-sheet drawer
Installing and removing options
Removing the 500-sheet drawer
Accessing the system board
Installing and removing options
Removing the 500-sheet drawer
2 Lift the metal plate up until each screw is in the keyhole
Accessing the system board
Installing and removing options
To install a memory or flash card, access the system board
Installing and removing options
Accessing the system board
Firmware and flash memory card connectors
Replacing the system board metal plate
Replacing the system board metal plate
Installing and removing options
Installing an optional memory card
Installing an optional memory card
Installing and removing options
6 Replace the metal plate see Replacing the system board metal plate
Installing and removing options
Installing an optional memory card
Installing and removing options
Removing a memory card
Removing a memory card
5 Replace the metal plate. See Replacing the system board metal plate
Installing an optional flash memory or firmware card
Installing an optional flash memory or firmware card
Installing and removing options
4 Replace the metal plate. See Replacing the system board metal plate
Removing an optional flash memory or firmware card
Removing an optional flash memory or firmware card
5 Replace the metal plate see Replacing the system board metal plate
Installing an optional hard disk
Installing an optional hard disk
Installing and removing options
3 Replace the metal plate. See Replacing the system board metal plate
Removing an optional hard disk
Removing an optional hard disk
9 Replace the metal plate. See Replacing the system board metal plate
Installing an optional INA card
Installing an optional INA card
Installing and removing options
Removing an optional INA card
Removing an optional INA card
Installing and removing options
Attaching cables
Attaching cables
Installing and removing options
Licensing notice Conventions Electronic emission notices
Statement of Limited Warranty for Lexmark C520, C522, and C524
Notices
Notices
Notices
BSD License and Warranty statements GNU General Public License
Licensing notice
Conventions
Notices
Electronic emission notices
Static sensitivity notice
Electronic emission notices
The United Kingdom Telecommunications Act
Industry Canada compliance statement
Avis de conformité aux normes de l’industrie du Canada
European Community EC directives conformity
Total energy usage
Power regulation notice
Noise emission levels
Energy consumption
ENERGY STAR
Power Saver
ENERGY STAR
Waste from Electrical and Electronic Equipment WEEE directive
Laser notice
Statement of Limited Warranty for Lexmark C520, C522, and C524
Limited warranty
Limited warranty service
Additional rights
Statement of Limited Warranty for Lexmark C520, C522, and C524
Extent of limited warranty
Limitation of liability
Numerics
Index
Index
Index
Index
Index
troubleshooting continued other problems