Lexmark C520 Solving print quality problems, Timeouts menu item in the Setup Menu in Settings

Troubleshooting

Symptom	Cause	Solution
Job takes longer than	The job is too complex.	Reduce the complexity of the print job by eliminating the number
expected to print.		and size of fonts, the number and complexity of images, and the
		number of pages in the job.
	Page Protect is set to On.	Set Page Protect to Off from the Setup Menu in Settings.
		1	Press	.
		2	Press	until	Settings appears, and then press		.
		3	Press	until	Setup Menu appears, and then press		.
		4	Press	until	Print Recovery appears, and then press
			.
		5	Press	until	Page Protect appears, and then press
			.
		6	Press	until	Off appears, and then press	.
Job prints from the wrong	The operator panel menu	Make sure the Paper Size and Paper Type specified on the
tray or on the wrong	settings do not match the	operator panel and in the printer driver are correct for the job
media.	media loaded in the tray.	being printed.
Incorrect characters print.	An incompatible parallel	If using a parallel interface, make sure to use an IEEE 1284-
	cable is in use.	compliant parallel cable. Lexmark part number 1329605 (10 ft)
		or 1427498 (20 ft) for the standard parallel port are
		recommended.
	The printer is in Hex Trace	If Ready Hex appears on the display, exit Hex Trace mode;
	mode.	otherwise, the job will not print. Turn the printer off and back on
		to exit Hex Trace mode.
Tray linking does not	Tray linking is not	To configure the linked trays:
work.	configured properly.	Make sure the Tray x Size value in the Paper X Size menu item
		in the Paper Menu is the same for all linked trays.
		Make sure the Tray x Type value in the Paper X Type menu item
		in the Paper Menu is the same for all linked trays.
		Note: Select the paper source and the size first, and then the
		screen for Paper Type is shown.
Large jobs do not collate.	Collate is not set to On.	Set Collation to On in the Finishing Menu in Settings or
		through the printer driver.
	The standard bin media	Set the media stop in the standard bin to the correct position.
	stop is not set to the	See Using the media stop for more information.
	correct position for the
	media size.
	The job is too complex.	Reduce the complexity of the print job by eliminating the number
		and size of fonts, the number and complexity of images, and the
		number of pages in the job.
	The printer does not have	Add printer memory or an optional hard disk.
	enough memory.	See the Setup sheet for information on adding an optional
		memory card and Installing an optional hard disk for adding
		an optional hard disk.
Unexpected page breaks	The job has timed out.	Set the Print Timeout menu item to a higher value from the
occur.		Timeouts menu item in the Setup Menu in Settings.

Solving print quality problems

Many print quality problems can be solved by replacing a supply or maintenance item that is approaching the end of its intended life. Check the operator panel for a message about a printer consumable. See Determining the status of supplies for information about other ways to identify consumables that need to be replaced.

Solving print quality problems

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