Troubleshooting

Solving option problems

Symptom

Cause

Solution

The option does not

The option is not installed correctly.

Remove the option, and then reinstall it.

operate correctly after it is

 

 

 

 

Cables connecting the option to the

Check the cable connections.

installed, or it stops

working.

printer are not attached correctly.

See the Setup sheet for instructions.

 

 

 

 

 

 

 

 

 

The printer driver does not

Look at the driver settings and verify that all the printer

 

 

recognize that the option is

configuration settings are correct. If an option does not

 

 

installed.

appear in the driver settings, it is not installed properly.

 

 

 

See Installing and removing options for installation

 

 

 

procedures, and reinstall the option.

 

 

 

 

 

 

Optional 500-sheet drawer: Make sure the connection between the drawer and the printer

 

 

is made securely. See Installing the 500-sheet drawer for installation instructions.

 

 

 

 

 

Optional memory or flash memory card: Make sure the connection between the card and

 

 

the system board is made securely. See Installing an optional memory card or Installing

 

 

an optional flash memory or firmware card for installation instructions. See Memory

 

 

requirements for more information on memory cards.

 

 

 

 

 

Optional INA card: Make sure the connection between the card and the system board is

 

 

made securely. See Installing an optional flash memory or firmware card for installation

 

 

instructions.

 

 

 

 

 

Solving option problems

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Lexmark C520, C524, C522 manual Solving option problems, See Installing and removing options for installation

C520, C524, C522 specifications

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