Lexmark C520 Set Color Saver to Off, Quality Menu in Settings is too, Abcde, Troubleshooting

Troubleshooting

Symptom	Cause	Solution
Print too light	Color Saver in the Quality Menu	Set Color Saver to Off.
	in Settings could be set to On.
	The Toner Darkness setting in the	Select a different Toner Darkness, RGB Brightness, or
	Quality Menu in Settings is too	RGB Contrast setting from the printer driver before
	light, the RGB Brightness setting is	sending the job to print, or return the color settings to
	too bright, or the RGB Contrast is	the factory defaults.
	too high.
	The media being used does not	Make sure the media loaded in the source is not damp.
	meet the printer specifications.	Load media from a new package. Avoid textured
		media with rough finishes.
	The toner cartridges are low on	Replace the toner cartridges.
	toner.
	The toner cartridges are defective.
Print too dark	The Toner Darkness setting in the	Select a different Toner Darkness, RGB Brightness, or
	Quality Menu in Settings is too	RGB Contrast setting from the printer driver before
	dark, the RGB Brightness setting is	sending the job to print, or return the color settings to
	too dark, or the RGB Contrast is too	the factory defaults.
	low.
	The toner cartridges are defective.	Replace the toner cartridges.
Transparency print quality	The transparencies being used do	Avoid getting fingerprints on the transparencies.
is poor.	not meet the printer specifications.	Use only transparencies recommended by the printer
(Print has inappropriate	The Paper Type setting for the tray	manufacturer.
light or dark spots, toner is	being used is set to something	Make sure the Paper Type setting in the Paper Menu
smeared, horizontal or	other than Transparency.
		is set to Transparency.
vertical light bands
appear, or color does not
project.)
Toner specks	The toner cartridges are defective.	Replace the toner cartridges.
	Toner is in the media path.	Call for customer support.
Toner rubs off the paper	A specialty media is being used.	Make sure the correct Media Type is selected.
easily when the sheets
	The Paper Weight setting in the	Change Paper Weight from Normal to Heavy. If
are handled.
	Paper Menu is wrong for the type of	necessary, change Paper Texture from Normal to
	paper or specialty media being	Rough.
	used.
	The fuser is worn or defective.	Replace the fuser.

Gray background	The Toner Darkness setting in the	Select a different Toner Darkness setting from the
	Quality Menu in Settings is too	printer driver before sending the job to print.
	dark.	Remove and reinstall the toner cartridges.
	The toner cartridges are defective.
ABCDE		Replace the toner cartridges.
ABCDE
ABCDE

Solving print quality problems

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