Troubleshooting

Symptom

Cause

Solution

Print too light

Color Saver in the Quality Menu

Set Color Saver to Off.

 

in Settings could be set to On.

 

 

 

 

 

The Toner Darkness setting in the

Select a different Toner Darkness, RGB Brightness, or

 

Quality Menu in Settings is too

RGB Contrast setting from the printer driver before

 

light, the RGB Brightness setting is

sending the job to print, or return the color settings to

 

too bright, or the RGB Contrast is

the factory defaults.

 

too high.

 

 

 

 

 

The media being used does not

Make sure the media loaded in the source is not damp.

 

meet the printer specifications.

Load media from a new package. Avoid textured

 

 

media with rough finishes.

 

 

 

 

The toner cartridges are low on

Replace the toner cartridges.

 

toner.

 

 

The toner cartridges are defective.

 

 

 

 

Print too dark

The Toner Darkness setting in the

Select a different Toner Darkness, RGB Brightness, or

 

Quality Menu in Settings is too

RGB Contrast setting from the printer driver before

 

dark, the RGB Brightness setting is

sending the job to print, or return the color settings to

 

too dark, or the RGB Contrast is too

the factory defaults.

 

low.

 

 

 

 

 

The toner cartridges are defective.

Replace the toner cartridges.

 

 

 

Transparency print quality

The transparencies being used do

Avoid getting fingerprints on the transparencies.

is poor.

not meet the printer specifications.

Use only transparencies recommended by the printer

 

 

(Print has inappropriate

The Paper Type setting for the tray

manufacturer.

light or dark spots, toner is

being used is set to something

Make sure the Paper Type setting in the Paper Menu

smeared, horizontal or

other than Transparency.

is set to Transparency.

vertical light bands

 

 

 

appear, or color does not

 

 

project.)

 

 

 

 

 

Toner specks

The toner cartridges are defective.

Replace the toner cartridges.

 

 

 

 

Toner is in the media path.

Call for customer support.

 

 

 

Toner rubs off the paper

A specialty media is being used.

Make sure the correct Media Type is selected.

easily when the sheets

 

 

The Paper Weight setting in the

Change Paper Weight from Normal to Heavy. If

are handled.

 

Paper Menu is wrong for the type of

necessary, change Paper Texture from Normal to

 

paper or specialty media being

Rough.

 

used.

 

 

 

 

 

The fuser is worn or defective.

Replace the fuser.

Gray background

The Toner Darkness setting in the

Select a different Toner Darkness setting from the

 

Quality Menu in Settings is too

printer driver before sending the job to print.

 

dark.

Remove and reinstall the toner cartridges.

 

The toner cartridges are defective.

ABCDE

Replace the toner cartridges.

 

 

 

ABCDE

 

 

ABCDE

 

 

Solving print quality problems

94

Page 94
Image 94
Lexmark C520, C524 Set Color Saver to Off, Quality Menu in Settings is too, Change Paper Weight from Normal to Heavy. If

C520, C524, C522 specifications

The Lexmark C522, C524, and C520 series printers represent a versatile line of color laser printers designed for small to medium-sized businesses that demand reliable performance and high-quality output. These printers are engineered to meet diverse printing needs while ensuring cost-effectiveness and ease of use.

The Lexmark C522 is characterized by its compact design that fits seamlessly into any office environment. With a maximum print resolution of up to 2400 x 600 dpi, it produces sharp and vibrant color documents. One of its standout features is the ability to print at speeds of up to 30 pages per minute for black and white and 28 pages per minute for color, allowing users to quickly handle high-volume printing tasks.

The C524 model takes performance a notch higher, featuring advanced technology such as the Color Care technology, which optimizes color output and reduces toner consumption. It also includes a user-friendly display that simplifies navigation and settings adjustments. The C524 supports a variety of media sizes and types, providing flexibility for printing everything from brochures to reports.

The C520 printer, while slightly more basic, is a reliable option for those who require high-quality color printing without the additional features of the other models. With its ability to print duplex automatically, the C520 promotes environmental sustainability and cost savings on paper usage.

All three models incorporate Lexmark's patented Toner Save mode, which extends cartridge life by utilizing less toner during less critical printing tasks. They also offer robust security features, such as secure printing capabilities and user authentication, ensuring that sensitive information remains protected.

Connectivity options are abundant across the Lexmark C500 series, with built-in USB and Ethernet interfaces allowing for easy integration into existing networks. Additionally, mobile printing capabilities enhance productivity as users can print from their smartphones and tablets.

In summary, the Lexmark C522, C524, and C520 series printers deliver high-speed printing, excellent color quality, and advanced features that cater to the needs of modern businesses. Their combination of performance, efficiency, and ease of use makes them an outstanding choice for organizations looking to maximize their printing capabilities.