Manuals / Lexmark / Computer Equipment / All in One Printer

Lexmark C524, C520, C522 Troubleshooting, Solving print quality problems, The media curls badly

Models: C520 C524 C522

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Troubleshooting

Symptom	Cause	Solution
The media curls badly	The Paper Weight setting is wrong	Change the Paper Weight setting.
once it prints and exits to	for the type of paper or specialty
the standard bin.	media being used.

	The media loaded in the source is	Make sure the media loaded in the source is not damp.
	damp.	Load media from a new package.
		Load media from a new package.

Solving print quality problems

Page 96

Image 96

Lexmark C524, C520, C522 manual Troubleshooting, Solving print quality problems, The media curls badly

Contents

C520, C522, and C524 User’s GuideJune 2005 Lexmark International, Inc. All rights reservedSafety information Edition JuneTrademarks 2005 Lexmark International, Inc. All rights reservedContents Chapter 2 Installing drivers for local printingChapter 3 Installing drivers for network printing Chapter 1 OverviewContents Chapter 5 Media specificationsChapter 6 Loading media Chapter 7 Clearing jamsChapter 9 Troubleshooting Chapter 10 Administrative supportChapter 8 Maintaining the printer ContentsChapter 11 Installing and removing options NoticesContents Index Contents1 Overview Basic modelsOverview Configured model Configured modelIllustrations in this publication OverviewInstalling drivers for local printing Installing drivers for local printingWindows WindowsUsing Windows 95 and Windows 98 first edition Installing drivers for local printing2 Click Install Printer and Software 3 Click Start à Settings à Printers, and double-click Add PrinterSetting parameters in the printer Installing drivers for local printingWindows 1 Set serial parameters in the printerInstalling drivers for local printing Installing a printer driver Setting parameters in the communications COM portD/Setup.exe 1 Click Start à Settings à Control Panel, and double-click SystemCreating a queue in Print Center / Printer Setup Utility Mac OS 3 Double-click Print Center or Printer Setup Utility`Creating a desktop printer icon Mac OS For Mac OS 9.0 Open Apple LaserWriterUNIX/Linux UNIX/LinuxInstalling drivers for local printing Installing drivers for network printing Printing a network setup pageInstalling drivers for network printing Assigning a printer IP addressVerifying the IP settings Installing drivers for network printingVerifying the IP settings Supported printer driversDirect Shareda Click Add Port Installing drivers for network printingb Click Install Printer and Software a Click Start à Settings à Printers. b Select the printer just addedc Click File à Sharing Installing drivers for network printingInstall the printer driver or subset on network clients Using the point and print methodUsing the peer-to-peer method 1 Click Start à Settings à PrintersConfiguring Drag‘N’Print Step 1 Install a custom PPD fileStep 2 Create a print queue in Print Center or Printer Setup Utility Using AppleTalk PrintingInstalling drivers for network printing Using IP PrintingStep 1 Install a custom PPD file 2 Double-click Print Center or Printer Setup UtilityNetWare Step 2 Create a desktop printerInstalling drivers for network printing UNIX/Linux4 Printing Tips for successful printingSending a job to print Tips on storing mediaPrinting or deleting a confidential job Sending a job from a typical Macintosh applicationPrinting Printing or deleting a confidential jobCanceling a print job Canceling a print jobEntering a personal identification number PIN Try again orCanceling from the printer operator panel Canceling a job from a computer running WindowsCanceling a job from a Macintosh computer running Mac OS Canceling a job from the taskbarPrinting the menu settings page Printing the menu settings pagePrinting a directory list Printing a font sample listConfiguring the printer for black-only printing Printing the Print Quality Test PagesPrinting only black text and graphics Printing the Print Quality Test PagesRemoving the color supplies Printing only black text and graphicsPrinting Printing Printing only black text and graphicsHandle Printing Printing only black text and graphics8 Place the toner cartridges in any box available Configuring the printer for color printing and replacing the supplies Configuring the printer for color printing and replacing the suppliesPrinting Cyan PC Unit missing Missing or defective Cyan cartridgeMagenta PC Unit missing Missing or defective Magenta cartridgeMedia specifications Paper characteristicsMedia specifications WeightMedia specifications Moisture contentFiber content Unacceptable paperTransparencies Selecting preprinted forms and letterheadPrinting on letterhead Media specificationsEnvelopes Selecting transparenciesMedia specifications Media guidelinesLabels Card stockMedia specifications Media guidelinesIdentifying media sources and specifications Storing mediaMedia sizes and support Storing mediaIdentifying media sources and specifications Media sizes and support continuedExecutive FolioMedia support for sources and duplex feature PaperCard stock TransparenciesMedia types and weights Glossy papersMedia specifications Identifying media sources and specificationsMedia types and weights continued Media capacitiesCard stock-maximum grain long3Using the duplex function two-sided printing Using Duplex BindTray linking Duplex printing on letterheadUsing the duplex function two-sided printing Long EdgeMedia specifications Loading media Loading the standard trayLoading media Loading media Loading the standard trayLoading media Loading the standard tray7 Align the tray, and insert it Using and loading the multipurpose feeder Loading the optional 500-sheet trayIdentifying the multipurpose feeder or the manual feed slot Loading the optional 500-sheet trayLoading the multipurpose feeder Identifying the multipurpose feeder or the manual feed slotLoading media Loading media Identifying the multipurpose feeder or the manual feed slot3 Grasp the extension, and pull it straight out until fully extended 4 Grasp the handle of the guideLoading media Identifying the multipurpose feeder or the manual feed slotIf not loading paper, push the guide all the way to the left Tab Stack height limiter Guide Size indicators Loading mediaIdentifying the multipurpose feeder or the manual feed slot Loading media Identifying the multipurpose feeder or the manual feed slot9 Load the media Loading media Identifying the multipurpose feeder or the manual feed slotLoad envelopes with the flap side up Using and loading the manual feed slot Loading mediaIdentifying the multipurpose feeder or the manual feed slot Release tabLoading media Identifying the multipurpose feeder or the manual feed slotUsing the standard bin Using the standard binAttaching the standard bin Loading mediaUsing the media stop Using the standard binLoading media Using the standard bin Loading media1 Grasp the media stop at the second indentation 2 Lift it up and back until it is flat at a 180 degree angleSetting the Paper Type and Paper Size Setting the Paper Type and Paper SizeLoading media Clearing jams Avoiding jams hintsClearing jams Identifying the media path Clearing jamsIdentifying the media path Accessing jam areas Clearing jamsIdentifying the media path Upper door Standard bin Fuser cover Inner door Standard tray Tray200.xx Paper 201.xx Paper202.xx Paper 203.xx PaperClearing a jam in the standard tray Tray Clearing a jam in the standard tray TrayClearing jams Clearing a jam in the optional 500-sheet tray Tray Clearing a jam in the optional 500-sheet tray TrayClearing jams Clearing jams behind the inner door Clearing jams behind the inner doorClearing jams Clearing jams Clearing jams behind the inner doorClearing jams under the fuser or fuser cover Clearing jams under the fuser or fuser coverClearing jams Clearing jams Clearing jams under the fuser or fuser coverClearing jams between the fuser and the standard bin Clearing a jam in the standard binClearing jams between the fuser and the standard bin Clearing jamsClearing duplex path jams Clearing duplex path jamsClearing jams Clearing jams Clearing duplex path jams1 Open the upper door 2 Pull the jammed media straight up 3 Close the doorsClearing jams Clearing duplex path jamsClearing jams from the multipurpose feeder Clearing jams from the manual feed slotClearing jams from the multipurpose feeder Clearing jamsSee Printing the menu settings page for detailed instructions in SettingsMenu in Settings See Canceling a print jobOrdering supplies and maintenance items Ordering supplies and maintenance itemsOrdering toner cartridges Maintaining the printerMaintaining the printer for long-term storage Storing suppliesOrdering a photoconductor unit Ordering a fuserReplacing the toner cartridges Storing the toner cartridges and photoconductor unitsReplacing the toner cartridges Maintaining the printerRecycling Lexmark products Replacing the photoconductor unitsReplacing the fuser Replacing the waste toner boxCleaning the printhead lenses Cleaning the printhead lensesMaintaining the printer Aligning the toner cartridges for color registration Aligning the toner cartridges for color registrationThe Submitting Selection message appears Maintaining the printerRemoving the fuser for long-term storage Removing the fuser for long-term storageMaintaining the printer 7 Store the fuser in a clean and convenient place Maintaining the printerRemoving the fuser for long-term storage 4 Turn the thumbscrews counterclockwise to loosen themReplacing the fuser after long-term storage Replacing the fuser after long-term storageMaintaining the printer Maintaining the printer Replacing the fuser after long-term storage5 Turn the thumbscrews clockwise to tighten them 9 Troubleshooting Solving basic printer problemsTroubleshooting Solving display problems Solving printing problemsTroubleshooting Solving display problemsSolving print quality problems Solving print quality problemsmemory card and Installing an optional hard disk for adding Timeouts menu item in the Setup Menu in Settings4 Select Color Adjust from the Quality Menu ABCDEABCDE Marks occur repeatedly only in one color andTroubleshooting Solving print quality problemsABCDE ABCDEQuality Menu in Settings is too Change Paper Weight from Normal to Heavy. IfQuality Menu in Settings is too Set Color Saver to OffA BCD E See Repeating defectsReplacing a photoconductor unit TroubleshootingTroubleshooting Solving print quality problemsThe media curls badly Solving option problems Solving option problemsSee Installing and removing options for installation TroubleshootingSolving media feed problems Solving media feed problemsSee the Card Stock & Label Guide available on our See Loading the standard tray and Loading thethe Setup Menu in Settings is TroubleshootingSolving media feed problems Solving network printing problems Solving other problemsSolving color quality problems Solving network printing problemsFrequently asked questions FAQ about color printing What is RGB color?What is CMYK color? The printed page appears tinted. Can I slightly adjust the color?What is Manual Color Correction? Color Saver must be Off to adjust Toner DarknessTroubleshooting Solving color quality problemsWhat are Detailed Color Samples and how do I access them? TroubleshootingSolving color quality problems Calling for service Online technical supportOnline technical support Troubleshooting10 Administrative support Administrative supportDisabling operator panel menus Enabling menusRestoring factory default settings Adjusting Power SaverAdministrative support Restoring factory default settingsDisabling Power Saver Disabling Power SaverContents will be lost. Continue? appears Encrypting the diskConfiguring printer alerts Adjusting operator panel contrastSetup Menu - Alarms Configuring printer alertsUsing the Print and Hold function Memory requirementsSelecting a user name Printing and deleting held jobsAccessing held jobs from the operator panel Using the Print and Hold functionRepeat Print Reserve PrintVerify Print Confidential jobsAdministrative support Using the Print and Hold functionIndicator light Understanding the operator panelUnderstanding the operator panel Administrative supportButtons Administrative supportUnderstanding the operator panel Using the security lock feature Setting security using the Embedded Web Server EWSSetting the system password Using the secure Embedded Web ServerUsing Secure mode Setting security using the Embedded Web Server EWSSupporting SNMPv3 Simple Network Management Protocol version Supporting IPSec Internet Protocol SecurityUsing 802.1x Authenticating 4 Click TCP/IP Port Access4 Click 802.1x Authentication 4 Click Menu Lockout SetupConfidential Print Setup 4 Click Confidential Print SetupPrinting Lockout 4 Click Printer Lockout PIN11 Installing and removing options Installing the 500-sheet drawerInstalling and removing options Accessing the system board Installing and removing optionsRemoving the 500-sheet drawer Removing the 500-sheet drawerAccessing the system board Installing and removing optionsTo install a memory or flash card, access the system board 2 Lift the metal plate up until each screw is in the keyholeInstalling and removing options Accessing the system boardFirmware and flash memory card connectors Replacing the system board metal plate Replacing the system board metal plateInstalling and removing options Installing an optional memory card Installing an optional memory cardInstalling and removing options 6 Replace the metal plate see Replacing the system board metal plate Installing and removing optionsInstalling an optional memory card Removing a memory card Removing a memory card5 Replace the metal plate. See Replacing the system board metal plate Installing and removing optionsInstalling an optional flash memory or firmware card Installing an optional flash memory or firmware cardInstalling and removing options Removing an optional flash memory or firmware card Removing an optional flash memory or firmware card5 Replace the metal plate see Replacing the system board metal plate 4 Replace the metal plate. See Replacing the system board metal plateInstalling an optional hard disk Installing an optional hard diskInstalling and removing options Removing an optional hard disk Removing an optional hard disk9 Replace the metal plate. See Replacing the system board metal plate 3 Replace the metal plate. See Replacing the system board metal plateInstalling an optional INA card Installing an optional INA cardInstalling and removing options Removing an optional INA card Removing an optional INA cardInstalling and removing options Attaching cables Attaching cablesInstalling and removing options Statement of Limited Warranty for Lexmark C520, C522, and C524 NoticesNotices Licensing notice Conventions Electronic emission noticesBSD License and Warranty statements GNU General Public License Licensing noticeConventions NoticesElectronic emission notices Static sensitivity noticeElectronic emission notices NoticesIndustry Canada compliance statement Avis de conformité aux normes de l’industrie du CanadaEuropean Community EC directives conformity The United Kingdom Telecommunications ActPower regulation notice Noise emission levelsEnergy consumption Total energy usagePower Saver ENERGY STARWaste from Electrical and Electronic Equipment WEEE directive ENERGY STARStatement of Limited Warranty for Lexmark C520, C522, and C524 Limited warrantyLimited warranty service Laser noticeStatement of Limited Warranty for Lexmark C520, C522, and C524 Extent of limited warrantyLimitation of liability Additional rightsIndex NumericsIndex Index Index troubleshooting continued other problems Index