Manuals / Lexmark / Computer Equipment / All in One Printer

Lexmark C522, C524, C520 manual Accessing jam areas, Clearing jams, Identifying the media path

Models: C520 C524 C522

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Clearing jams

Accessing jam areas

Open doors and covers, and remove trays to access jam areas. The illustration shows the location of sources and possible jam areas.

Upper door

Standard bin

Fuser cover

Inner door

Standard tray (Tray 1)

Lower door

Optional 500-sheet tray (Tray 2)

Identifying the media path

Page 65

Image 65

Lexmark C522, C524 Accessing jam areas, Clearing jams, Identifying the media path, Lower door Optional 500-sheet tray Tray

Contents

User’s Guide C520, C522, and C524June 2005 Lexmark International, Inc. All rights reservedEdition June Safety informationTrademarks 2005 Lexmark International, Inc. All rights reservedChapter 2 Installing drivers for local printing ContentsChapter 3 Installing drivers for network printing Chapter 1 OverviewChapter 5 Media specifications ContentsChapter 6 Loading media Chapter 7 Clearing jamsChapter 10 Administrative support Chapter 9 TroubleshootingChapter 8 Maintaining the printer ContentsContents Chapter 11 Installing and removing optionsNotices Contents IndexOverview 1 OverviewBasic models Configured model Configured modelIllustrations in this publication OverviewInstalling drivers for local printing Installing drivers for local printingWindows WindowsInstalling drivers for local printing Using Windows 95 and Windows 98 first edition2 Click Install Printer and Software 3 Click Start à Settings à Printers, and double-click Add PrinterInstalling drivers for local printing Setting parameters in the printerWindows 1 Set serial parameters in the printerSetting parameters in the communications COM port Installing drivers for local printing Installing a printer driverD/Setup.exe 1 Click Start à Settings à Control Panel, and double-click System3 Double-click Print Center or Printer Setup Utility Creating a queue in Print Center / Printer Setup Utility Mac OS`Creating a desktop printer icon Mac OS For Mac OS 9.0 Open Apple LaserWriterInstalling drivers for local printing UNIX/LinuxUNIX/Linux Printing a network setup page Installing drivers for network printingInstalling drivers for network printing Assigning a printer IP addressInstalling drivers for network printing Verifying the IP settingsVerifying the IP settings Supported printer driversShared Directa Click Add Port Installing drivers for network printinga Click Start à Settings à Printers. b Select the printer just added b Click Install Printer and Softwarec Click File à Sharing Installing drivers for network printingUsing the point and print method Install the printer driver or subset on network clientsUsing the peer-to-peer method 1 Click Start à Settings à PrintersStep 1 Install a custom PPD file Configuring Drag‘N’PrintStep 2 Create a print queue in Print Center or Printer Setup Utility Using AppleTalk PrintingUsing IP Printing Installing drivers for network printingStep 1 Install a custom PPD file 2 Double-click Print Center or Printer Setup UtilityStep 2 Create a desktop printer NetWareInstalling drivers for network printing UNIX/LinuxTips for successful printing 4 PrintingSending a job to print Tips on storing mediaSending a job from a typical Macintosh application Printing or deleting a confidential jobPrinting Printing or deleting a confidential jobCanceling a print job Canceling a print jobEntering a personal identification number PIN Try again orCanceling a job from a computer running Windows Canceling from the printer operator panelCanceling a job from a Macintosh computer running Mac OS Canceling a job from the taskbarPrinting the menu settings page Printing the menu settings pagePrinting a directory list Printing a font sample listPrinting the Print Quality Test Pages Configuring the printer for black-only printingPrinting only black text and graphics Printing the Print Quality Test PagesPrinting Removing the color suppliesPrinting only black text and graphics Handle PrintingPrinting only black text and graphics 8 Place the toner cartridges in any box available PrintingPrinting only black text and graphics Printing Configuring the printer for color printing and replacing the suppliesConfiguring the printer for color printing and replacing the supplies Missing or defective Cyan cartridge Cyan PC Unit missingMagenta PC Unit missing Missing or defective Magenta cartridgePaper characteristics Media specificationsMedia specifications WeightMoisture content Media specificationsFiber content Unacceptable paperSelecting preprinted forms and letterhead TransparenciesPrinting on letterhead Media specificationsSelecting transparencies EnvelopesMedia specifications Media guidelinesCard stock LabelsMedia specifications Media guidelinesStoring media Identifying media sources and specificationsMedia sizes and support Storing mediaMedia sizes and support continued Identifying media sources and specificationsExecutive FolioPaper Media support for sources and duplex featureCard stock TransparenciesGlossy papers Media types and weightsMedia specifications Identifying media sources and specificationsMedia capacities Media types and weights continuedCard stock-maximum grain long3Using Duplex Bind Using the duplex function two-sided printingTray linking Duplex printing on letterheadMedia specifications Using the duplex function two-sided printingLong Edge Loading media Loading mediaLoading the standard tray Loading the standard tray Loading media7 Align the tray, and insert it Loading mediaLoading the standard tray Loading the optional 500-sheet tray Using and loading the multipurpose feederIdentifying the multipurpose feeder or the manual feed slot Loading the optional 500-sheet trayLoading media Loading the multipurpose feederIdentifying the multipurpose feeder or the manual feed slot Identifying the multipurpose feeder or the manual feed slot Loading media3 Grasp the extension, and pull it straight out until fully extended 4 Grasp the handle of the guideIf not loading paper, push the guide all the way to the left Loading mediaIdentifying the multipurpose feeder or the manual feed slot Identifying the multipurpose feeder or the manual feed slot Tab Stack height limiter Guide Size indicatorsLoading media 9 Load the media Loading mediaIdentifying the multipurpose feeder or the manual feed slot Load envelopes with the flap side up Loading mediaIdentifying the multipurpose feeder or the manual feed slot Loading media Using and loading the manual feed slotIdentifying the multipurpose feeder or the manual feed slot Release tabIdentifying the multipurpose feeder or the manual feed slot Loading mediaUsing the standard bin Using the standard binAttaching the standard bin Loading mediaLoading media Using the media stopUsing the standard bin Loading media Using the standard bin1 Grasp the media stop at the second indentation 2 Lift it up and back until it is flat at a 180 degree angleLoading media Setting the Paper Type and Paper SizeSetting the Paper Type and Paper Size Clearing jams Clearing jamsAvoiding jams hints Identifying the media path Identifying the media pathClearing jams Clearing jams Accessing jam areasIdentifying the media path Upper door Standard bin Fuser cover Inner door Standard tray Tray201.xx Paper 200.xx Paper202.xx Paper 203.xx PaperClearing jams Clearing a jam in the standard tray TrayClearing a jam in the standard tray Tray Clearing jams Clearing a jam in the optional 500-sheet tray TrayClearing a jam in the optional 500-sheet tray Tray Clearing jams Clearing jams behind the inner doorClearing jams behind the inner door Clearing jams behind the inner door Clearing jamsClearing jams Clearing jams under the fuser or fuser coverClearing jams under the fuser or fuser cover Clearing jams under the fuser or fuser cover Clearing jamsClearing a jam in the standard bin Clearing jams between the fuser and the standard binClearing jams between the fuser and the standard bin Clearing jamsClearing jams Clearing duplex path jamsClearing duplex path jams Clearing duplex path jams Clearing jams1 Open the upper door 2 Pull the jammed media straight up 3 Close the doorsClearing duplex path jams Clearing jamsClearing jams from the manual feed slot Clearing jams from the multipurpose feederClearing jams from the multipurpose feeder Clearing jamsin Settings See Printing the menu settings page for detailed instructionsMenu in Settings See Canceling a print jobOrdering supplies and maintenance items Ordering supplies and maintenance itemsOrdering toner cartridges Maintaining the printerStoring supplies Maintaining the printer for long-term storageOrdering a photoconductor unit Ordering a fuserStoring the toner cartridges and photoconductor units Replacing the toner cartridgesReplacing the toner cartridges Maintaining the printerReplacing the photoconductor units Recycling Lexmark productsReplacing the fuser Replacing the waste toner boxMaintaining the printer Cleaning the printhead lensesCleaning the printhead lenses Aligning the toner cartridges for color registration Aligning the toner cartridges for color registrationThe Submitting Selection message appears Maintaining the printerMaintaining the printer Removing the fuser for long-term storageRemoving the fuser for long-term storage Maintaining the printer 7 Store the fuser in a clean and convenient placeRemoving the fuser for long-term storage 4 Turn the thumbscrews counterclockwise to loosen themMaintaining the printer Replacing the fuser after long-term storageReplacing the fuser after long-term storage 5 Turn the thumbscrews clockwise to tighten them Maintaining the printerReplacing the fuser after long-term storage Troubleshooting 9 TroubleshootingSolving basic printer problems Solving printing problems Solving display problemsTroubleshooting Solving display problemsSolving print quality problems Solving print quality problemsmemory card and Installing an optional hard disk for adding Timeouts menu item in the Setup Menu in SettingsABCDE 4 Select Color Adjust from the Quality MenuABCDE Marks occur repeatedly only in one color andSolving print quality problems TroubleshootingABCDE ABCDEChange Paper Weight from Normal to Heavy. If Quality Menu in Settings is tooQuality Menu in Settings is too Set Color Saver to OffSee Repeating defects A BCD EReplacing a photoconductor unit TroubleshootingThe media curls badly TroubleshootingSolving print quality problems Solving option problems Solving option problemsSee Installing and removing options for installation TroubleshootingSolving media feed problems Solving media feed problemsSee the Card Stock & Label Guide available on our See Loading the standard tray and Loading theSolving media feed problems the Setup Menu in Settings isTroubleshooting Solving other problems Solving network printing problemsSolving color quality problems Solving network printing problemsWhat is RGB color? Frequently asked questions FAQ about color printingWhat is CMYK color? The printed page appears tinted. Can I slightly adjust the color?Color Saver must be Off to adjust Toner Darkness What is Manual Color Correction?Troubleshooting Solving color quality problemsSolving color quality problems What are Detailed Color Samples and how do I access them?Troubleshooting Online technical support Calling for serviceOnline technical support TroubleshootingAdministrative support 10 Administrative supportDisabling operator panel menus Enabling menusAdjusting Power Saver Restoring factory default settingsAdministrative support Restoring factory default settingsDisabling Power Saver Disabling Power SaverContents will be lost. Continue? appears Encrypting the diskAdjusting operator panel contrast Configuring printer alertsSetup Menu - Alarms Configuring printer alertsMemory requirements Using the Print and Hold functionSelecting a user name Printing and deleting held jobsUsing the Print and Hold function Accessing held jobs from the operator panelRepeat Print Reserve PrintConfidential jobs Verify PrintAdministrative support Using the Print and Hold functionUnderstanding the operator panel Indicator lightUnderstanding the operator panel Administrative supportUnderstanding the operator panel ButtonsAdministrative support Setting security using the Embedded Web Server EWS Using the security lock featureSetting the system password Using the secure Embedded Web ServerSetting security using the Embedded Web Server EWS Using Secure modeSupporting SNMPv3 Simple Network Management Protocol version Supporting IPSec Internet Protocol Security4 Click TCP/IP Port Access Using 802.1x Authenticating4 Click 802.1x Authentication 4 Click Menu Lockout Setup4 Click Confidential Print Setup Confidential Print SetupPrinting Lockout 4 Click Printer Lockout PINInstalling and removing options 11 Installing and removing optionsInstalling the 500-sheet drawer Installing and removing options Accessing the system boardRemoving the 500-sheet drawer Removing the 500-sheet drawerInstalling and removing options Accessing the system boardTo install a memory or flash card, access the system board 2 Lift the metal plate up until each screw is in the keyholeFirmware and flash memory card connectors Installing and removing optionsAccessing the system board Installing and removing options Replacing the system board metal plateReplacing the system board metal plate Installing and removing options Installing an optional memory cardInstalling an optional memory card Installing an optional memory card 6 Replace the metal plate see Replacing the system board metal plateInstalling and removing options Removing a memory card Removing a memory card5 Replace the metal plate. See Replacing the system board metal plate Installing and removing optionsInstalling and removing options Installing an optional flash memory or firmware cardInstalling an optional flash memory or firmware card Removing an optional flash memory or firmware card Removing an optional flash memory or firmware card5 Replace the metal plate see Replacing the system board metal plate 4 Replace the metal plate. See Replacing the system board metal plateInstalling and removing options Installing an optional hard diskInstalling an optional hard disk Removing an optional hard disk Removing an optional hard disk9 Replace the metal plate. See Replacing the system board metal plate 3 Replace the metal plate. See Replacing the system board metal plateInstalling and removing options Installing an optional INA cardInstalling an optional INA card Installing and removing options Removing an optional INA cardRemoving an optional INA card Installing and removing options Attaching cablesAttaching cables Notices Statement of Limited Warranty for Lexmark C520, C522, and C524Notices Licensing notice Conventions Electronic emission noticesLicensing notice BSD License and Warranty statements GNU General Public LicenseConventions NoticesStatic sensitivity notice Electronic emission noticesElectronic emission notices NoticesAvis de conformité aux normes de l’industrie du Canada Industry Canada compliance statementEuropean Community EC directives conformity The United Kingdom Telecommunications ActNoise emission levels Power regulation noticeEnergy consumption Total energy usageENERGY STAR Power SaverWaste from Electrical and Electronic Equipment WEEE directive ENERGY STARLimited warranty Statement of Limited Warranty for Lexmark C520, C522, and C524Limited warranty service Laser noticeExtent of limited warranty Statement of Limited Warranty for Lexmark C520, C522, and C524Limitation of liability Additional rightsNumerics IndexIndex Index Index Index troubleshooting continued other problems