Lexmark C522 A Bcd E, See Repeating defects, Replacing a photoconductor unit, Troubleshooting

Troubleshooting

Symptom	Cause	Solution
Uneven print density	The toner cartridges are defective.	Replace the toner cartridges.

The photoconductor units are	Replace the photoconductor units.
defective.
ABCDE
ABCDE
ABCDE

Ghost images	The photoconductor units are not	Make sure the Paper Type setting is correct for the
	functioning properly.	paper or specialty media being used.
		Replace the photoconductor units.
		See Repeating defects.
		Call for customer support.

Clipped images	There could be an incorrect page	Specify the correct page size in the driver or
(Some of the print is cut	size selected in the driver or	application.
	application.
off on the sides, top, or
bottom of the paper.)	Guides in the selected tray are set	Move the guides in the tray to the proper positions for
	for a different size media than what	the size loaded.
	is loaded in the tray.
Incorrect margins	Guides in the selected tray are set	Move the guides in the tray to the proper positions for
	for a different size media than what	the size loaded.
	is loaded in the tray.
	Auto size sensing is set to Off, but a
	different size media is loaded in a
	tray. For example, if A4 size paper
	is inserted into the selected tray, but
	the Paper Size was not set to A4.
Skewed print	Guides in the selected tray are not	Move the guides in the tray to the proper positions for
(Print is inappropriately	in the correct position for the media	the size loaded.
	size loaded in the tray.
slanted.)
Blank pages	An incorrect media type is loaded in	Load the correct type media for the print job, or make
	the tray being printed from, or the	sure the Paper Type setting is correct for the paper or
	Paper Type setting does not match	specialty media being used.
	the type of media loaded in the	Replace the toner cartridges.
	source.
	The toner cartridges are defective
	or empty.
Solid color pages	The photoconductor units are	Make sure all packaging is removed from the
	defective.	photoconductor units. See the Setup sheet or
	The printer requires servicing.	Replacing a photoconductor unit.
		Replace the photoconductor units.
		Call for customer support.

Solving print quality problems

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