Troubleshooting

Symptom

Cause

Solution

Uneven print density

The toner cartridges are defective.

Replace the toner cartridges.

The photoconductor units are

Replace the photoconductor units.

defective.

 

ABCDE

 

ABCDE

 

ABCDE

 

Ghost images

 

 

The photoconductor units are not

Make sure the Paper Type setting is correct for the

 

 

 

 

 

functioning properly.

paper or specialty media being used.

 

 

 

 

 

 

Replace the photoconductor units.

 

 

 

 

 

 

See Repeating defects.

 

 

 

 

 

 

 

 

 

 

 

 

Call for customer support.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Clipped images

There could be an incorrect page

Specify the correct page size in the driver or

(Some of the print is cut

size selected in the driver or

application.

application.

 

off on the sides, top, or

 

 

 

bottom of the paper.)

Guides in the selected tray are set

Move the guides in the tray to the proper positions for

 

 

for a different size media than what

the size loaded.

 

is loaded in the tray.

 

 

 

 

Incorrect margins

Guides in the selected tray are set

Move the guides in the tray to the proper positions for

 

for a different size media than what

the size loaded.

 

is loaded in the tray.

 

 

Auto size sensing is set to Off, but a

 

 

different size media is loaded in a

 

 

tray. For example, if A4 size paper

 

 

is inserted into the selected tray, but

 

 

the Paper Size was not set to A4.

 

 

 

 

Skewed print

Guides in the selected tray are not

Move the guides in the tray to the proper positions for

(Print is inappropriately

in the correct position for the media

the size loaded.

size loaded in the tray.

 

slanted.)

 

 

 

 

 

 

Blank pages

An incorrect media type is loaded in

Load the correct type media for the print job, or make

 

the tray being printed from, or the

sure the Paper Type setting is correct for the paper or

 

Paper Type setting does not match

specialty media being used.

 

the type of media loaded in the

Replace the toner cartridges.

 

source.

 

 

 

The toner cartridges are defective

 

 

or empty.

 

 

 

 

Solid color pages

The photoconductor units are

Make sure all packaging is removed from the

 

defective.

photoconductor units. See the Setup sheet or

 

The printer requires servicing.

Replacing a photoconductor unit.

 

Replace the photoconductor units.

 

 

 

 

Call for customer support.

Solving print quality problems

95

Page 95
Image 95
Lexmark C522, C524, C520 manual Bcd E, See Repeating defects

C520, C524, C522 specifications

The Lexmark C522, C524, and C520 series printers represent a versatile line of color laser printers designed for small to medium-sized businesses that demand reliable performance and high-quality output. These printers are engineered to meet diverse printing needs while ensuring cost-effectiveness and ease of use.

The Lexmark C522 is characterized by its compact design that fits seamlessly into any office environment. With a maximum print resolution of up to 2400 x 600 dpi, it produces sharp and vibrant color documents. One of its standout features is the ability to print at speeds of up to 30 pages per minute for black and white and 28 pages per minute for color, allowing users to quickly handle high-volume printing tasks.

The C524 model takes performance a notch higher, featuring advanced technology such as the Color Care technology, which optimizes color output and reduces toner consumption. It also includes a user-friendly display that simplifies navigation and settings adjustments. The C524 supports a variety of media sizes and types, providing flexibility for printing everything from brochures to reports.

The C520 printer, while slightly more basic, is a reliable option for those who require high-quality color printing without the additional features of the other models. With its ability to print duplex automatically, the C520 promotes environmental sustainability and cost savings on paper usage.

All three models incorporate Lexmark's patented Toner Save mode, which extends cartridge life by utilizing less toner during less critical printing tasks. They also offer robust security features, such as secure printing capabilities and user authentication, ensuring that sensitive information remains protected.

Connectivity options are abundant across the Lexmark C500 series, with built-in USB and Ethernet interfaces allowing for easy integration into existing networks. Additionally, mobile printing capabilities enhance productivity as users can print from their smartphones and tablets.

In summary, the Lexmark C522, C524, and C520 series printers deliver high-speed printing, excellent color quality, and advanced features that cater to the needs of modern businesses. Their combination of performance, efficiency, and ease of use makes them an outstanding choice for organizations looking to maximize their printing capabilities.