Motorola 3460 manual Fast’R

3460 Fast’R

Table 5-1. Troubleshooting the 3460 Fast’R Modem

Problem	Diagnosis/Test	Possible Solution
Modem	Ensure that the remote	If the remote modem does not
disconnects	modem supports error	support error correction, set
prematurely	correction.	Data Transfer Mode=Normal
		(AT*SM1) and retry the call.
	Check the disconnect	Take the appropriate action.
	reason (AT&V=DRn, n
	is numeric code).
Data is garbled	Check the modem flow	Ensure that the computer’s flow
or lost	control settings.	control is the same as the
		modem option (AT*FL).
		If your communications
		software’s file transfer protocol
		is used, and the software
		supports RTS/CTS Flow
		control, set modem Flow=RTS/
		CTS (AT*FL3). If the package
		does not support RTS/CTS flow
		control, set Flow=Off
		(AT*FL0).
	Check that the	If they do not match, adjust.
	modem’s DTE rate
	(AT*DE), parity
	(AT*RP), and
	character length
	(AT*CL) match the
	computer’s settings.

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