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Motorola SVG2500 manual 126

Models: SVG2500

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13TROUBLESHOOTING

3.Click System to display the System Properties window. Skip to step 6.

4.If a Classic view similar to the following is displayed, double-click System to display the System Properties window.

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Motorola SVG2500 manual 126

Contents

SVG2500 Safety and Regulatory Information Page Safety Requirements for the SVG2500 LITHIUM-ION Battery Important Voip Service Information FCC StatementsFCC Radiation Exposure Statement Restrictions on the USE of Wireless Devices Wireless LAN InformationIndustry Canada IC Statement IC Radiation Exposure StatementCaring for the Environment by Recycling International Declaration of ConformitySoftware License You mayYou may not Viii Warranty Information Page Contents Xii Contents Xiv Overview Powerful Features in a Single Unit Easy SetupNetwork Connection Types OverviewSample Hybrid LAN Sample Hybrid LAN Optional AccessoriesTelephone Features Supported by the SVG2500 VoIP Telephone Service with Your SVG2500Cell Phone Pairing and the SVG2500 Wi-Fi Feature Key Light Flashing Top PanelName Description AmberKey Description Rear PanelWireless LAN Bottom Label on the SVG2500SVG2500 LAN Choices Sample Wireless Network Connections Sample Ethernet to Computer Connection Wired Ethernet LANSample Ethernet Connection to Hubs or Switches Sample USB Connection USB ConnectionSVG2500 Security Measures SecurityFirewall DMZPort Triggering Wireless Security Port ForwardingVirtual Private Networks Installation SVG2500 Quick Installation GuideBefore You Begin Installation PrecautionsWireless LAN Wired EthernetComputer System Requirements Signing Up for ServiceInstalling the Battery Installation Power Connecting the SVG2500 to the Cable SystemCabling the LAN Installing USB DriversInstalling the Windows 2000 USB Driver Select CD-ROM drives only Installing the Windows XP USB Driver Installation Installing the Windows Vista USB Driver Installation Obtaining an IP Address for an Ethernet Connection Connecting a PC to the SVG2500 USB PortWindows Windows XP Installation Windows Vista Installation Installation Type pump -i dev LinuxMacintosh or Unix Configuring TCP/IPConfiguring TCP/IP in Windows Installation Installation Configuring TCP/IP in Windows XP Installation Configuring TCP/IP in Windows Vista Installation Installation Verifying the IP Address in Windows 2000 or Windows XP Installation Verifying the IP Address in Windows Vista Click All Programs Click AccessoriesInstallation Installation Installing the Telephone for VoIP Wall Mounting Your SVG2500 Wall Mounting Template Installation CautionStarting the SVG2500 Configuration Manager Cmgr Basic ConfigurationBasic Configuration SVG2500 Menu Options Bar Password Change Username field, type your new User Name Changing the SVG2500 Default PasswordRestore Factory Defaults SVG2500 Submenu OptionsGetting Help Configuring the Firewall for Gaming Gaming Configuration GuidelinesConfiguring Port Triggers Configuring a Gaming DMZ HostExiting the SVG2500 Configuration Manager Status Software SVG2500 Status PagesStatus Connection Field Description Startup ProcedureSVG2500 Status Pages Downstream ChannelStatus Security Changing the SVG2500 Default PasswordStatus Diagnostics Testing Network Connectivity with the SVG2500Ping Utility Traceroute Utility Field Description Time Status Event LogBasic Setup Field Description Napt modeSVG2500 Basic Pages SVG2500 Basic Pages Basic Dhcp Basic Ddns Basic Backup Restoring Your SVG2500 ConfigurationBacking Up Your SVG2500 Configuration Advanced Options SVG2500 Advanced PagesField Description WAN Blocking Ipsec PassThroughMulticast Enable Field Description Remote ConfigurationUPnP Enable SVG2500 Advanced PagesAdvanced IP Filtering EnabledField Description Start Address End AddressAdvanced MAC Filtering Setting a MAC Address FilterField Description MAC Assigned to a PC during manufacturingApply Advanced Port FilteringAdvanced Port Forwarding Field Description Trigger Range Start Port Advanced Port TriggersAdvanced DMZ Host Setting Up the DMZ HostField Description RIP Enable Advanced Routing Information Protocol SetupRIP Authentication RIP Authentication KeyField Description RIP Reporting Interval RIP Destination IP AddressTable in your CPE SVG2500 Firewall Pages SVG2500 Firewall Pages Firewall Web Content FilterMail Alerts Enable or disable e-mailing firewall alerts Smtp server name from your Internet service providerFirewall Local Log Firewall log to your email address. You can obtainFirewall Remote Log SVG2500 Parental Control Pages Parental Control User SetupSVG2500 Parental Control Pages Parental Control Basic Setup Parental Control ToD Access Policy Parental Control Event Log SVG2500 Wireless Pages Setting Up Your Wireless LANEncrypting Wireless LAN Transmissions Wlan SVG2500 Wireless PagesWireless 802.11b/g Basic Field Description Wireless MAC AddressNetwork Name Ssid Country Field Description Network TypeChannel InterfaceWireless 802.11b/g Privacy 802.1x Authentication Shared Key AuthenticationWPA/WPA2 Encryption WPA Pre-Shared KeyButton Mode WPS ConfigField Description Network Key Current Network KeyWireless 802.11b/g Access Control Field Description MAC Restrict ModeConnected Clients Wireless 802.11b/g Advanced Wireless Bridging Power Save Support Wireless 802.11b/g Wi-Fi MultimediaField Description WMM Support No-AcknowledgementEdca STA Parameters Field Description Edca AP ParametersWireless 802.11b/g Guest Network Current Guest Network Field Description Guest NetworkGuest Network Name Ssid Closed NetworkConfiguring the Wireless Clients Configuring a Wireless Client for WPAOn the SVG2500 Configuring a Wireless Client with the Network Name Ssid Configuring a Wireless Client for WEPVPN Basic 10 SVG2500 VPN PagesVPN IPsec Configure each tunnel individually10 SVG2500 VPN Pages Field Description TunnelLocal Endpoint Settings Address group type Enable drop-downField Description Name Identity TypeNetwork address TypeRemote Address Phase 1 DH group Field Description IPsec SettingsPhase 1 encryption Phase 1 authenticationVPN L2TP/PPTP VPN Event Log 11 SVG2500 MTA Pages MTA StatusMTA Dhcp 11 SVG2500 MTA Pages MTA QoSMTA Provisioning MTA Event Log Battery Controller 12 SVG2500 Battery PagesBattery UPS Battery Interface Delay12 SVG2500 Battery Pages Solutions TroubleshootingTroubleshooting Front-Panel Lights and Error ConditionsRemoving USB Drivers Removing the USB Driver in Windows124 Removing the USB Driver in Windows XP 126 Double-clickNetwork adapters Removing the USB Driver in Windows Vista 129 130 Contact US Frequently Asked Questions Frequently Asked Questions Can I still watch cable TV while using my SVG2500?What are CableLabs Certified, DOCSIS, and Euro-DOCSIS? What type of technical support is available?North America Outside North America Specifications135 General Network SpecificationsGlossary BCP BERBpkm Bridge Cable modem configuration fileBroadband BroadcastCNR CmtsCPE CSMA/CDDhcp Docsis Term Definition DNSDSL DsssTerm Definition FCS EAPFmda FECFTP GUIHtml HFCIcmp Term Definition IanaIcsa IeeeIKE Isdn Term Definition IsakmpISO ISPLED Term Definition LCPLNS MIBMsdu MpduMSO MTUOSI NICPCI PATPcmcia PDAPPP PptpPstn Qpsk Term Definition QAMTerm Definition RAS RFCRTS Term Definition ROMSDU SIDSsid Term Definition Tbcp SyslogTCP TCP/IPTerm Definition UDP Term Definition TTLUSB UTPWAN VPNWAP Weca