126 | Motorola SVG2500 instruction

13TROUBLESHOOTING

3.Click System to display the System Properties window. Skip to step 6.

4.If a Classic view similar to the following is displayed, double-click System to display the System Properties window.

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Motorola SVG2500 manual 126

Contents

SVG2500 Safety and Regulatory Information Page Safety Requirements for the SVG2500 LITHIUM-ION Battery Important Voip Service Information FCC StatementsFCC Radiation Exposure Statement Restrictions on the USE of Wireless Devices Wireless LAN InformationIndustry Canada IC Statement IC Radiation Exposure Statement Caring for the Environment by Recycling International Declaration of Conformity Software License You mayYou may not Viii Warranty Information Page Contents Xii Contents Xiv Overview Powerful Features in a Single Unit Easy SetupNetwork Connection Types Overview Sample Hybrid LAN Sample Hybrid LAN Optional Accessories Telephone Features Supported by the SVG2500 VoIP Telephone Service with Your SVG2500 Cell Phone Pairing and the SVG2500 Wi-Fi Feature Key Light Flashing Top Panel Name Description Amber Key Description Rear Panel Wireless LAN Bottom Label on the SVG2500SVG2500 LAN Choices Sample Wireless Network Connections Sample Ethernet to Computer Connection Wired Ethernet LAN Sample Ethernet Connection to Hubs or Switches Sample USB Connection USB Connection SVG2500 Security Measures Security Firewall DMZPort Triggering Wireless Security Port ForwardingVirtual Private Networks Installation SVG2500 Quick Installation GuideBefore You Begin Installation PrecautionsWireless LAN Wired Ethernet Computer System Requirements Signing Up for Service Installing the Battery Installation Power Connecting the SVG2500 to the Cable System Cabling the LAN Installing USB Drivers Installing the Windows 2000 USB Driver Select CD-ROM drives only Installing the Windows XP USB Driver Installation Installing the Windows Vista USB Driver Installation Obtaining an IP Address for an Ethernet Connection Connecting a PC to the SVG2500 USB Port Windows Windows XP Installation Windows Vista Installation Installation Type pump -i dev Linux Macintosh or Unix Configuring TCP/IP Configuring TCP/IP in Windows Installation Installation Configuring TCP/IP in Windows XP Installation Configuring TCP/IP in Windows Vista Installation Installation Verifying the IP Address in Windows 2000 or Windows XP Installation Verifying the IP Address in Windows Vista Click All Programs Click Accessories Installation Installation Installing the Telephone for VoIP Wall Mounting Your SVG2500 Wall Mounting Template Installation Caution Starting the SVG2500 Configuration Manager Cmgr Basic Configuration Basic Configuration SVG2500 Menu Options Bar Password Change Username field, type your new User Name Changing the SVG2500 Default PasswordRestore Factory Defaults SVG2500 Submenu Options Getting Help Configuring the Firewall for Gaming Gaming Configuration GuidelinesConfiguring Port Triggers Configuring a Gaming DMZ Host Exiting the SVG2500 Configuration Manager Status Software SVG2500 Status Pages Status Connection Field Description Startup ProcedureSVG2500 Status Pages Downstream Channel Status Security Changing the SVG2500 Default Password Status Diagnostics Testing Network Connectivity with the SVG2500Ping Utility Traceroute Utility Field Description Time Status Event Log Basic Setup Field Description Napt modeSVG2500 Basic Pages SVG2500 Basic Pages Basic Dhcp Basic Ddns Basic Backup Restoring Your SVG2500 ConfigurationBacking Up Your SVG2500 Configuration Advanced Options SVG2500 Advanced PagesField Description WAN Blocking Ipsec PassThrough Multicast Enable Field Description Remote ConfigurationUPnP Enable SVG2500 Advanced Pages Advanced IP Filtering EnabledField Description Start Address End Address Advanced MAC Filtering Setting a MAC Address FilterField Description MAC Assigned to a PC during manufacturing Apply Advanced Port Filtering Advanced Port Forwarding Field Description Trigger Range Start Port Advanced Port Triggers Advanced DMZ Host Setting Up the DMZ Host Field Description RIP Enable Advanced Routing Information Protocol SetupRIP Authentication RIP Authentication Key Field Description RIP Reporting Interval RIP Destination IP AddressTable in your CPE SVG2500 Firewall Pages SVG2500 Firewall Pages Firewall Web Content Filter Mail Alerts Enable or disable e-mailing firewall alerts Smtp server name from your Internet service providerFirewall Local Log Firewall log to your email address. You can obtain Firewall Remote Log SVG2500 Parental Control Pages Parental Control User Setup SVG2500 Parental Control Pages Parental Control Basic Setup Parental Control ToD Access Policy Parental Control Event Log SVG2500 Wireless Pages Setting Up Your Wireless LANEncrypting Wireless LAN Transmissions Wlan SVG2500 Wireless Pages Wireless 802.11b/g Basic Field Description Wireless MAC AddressNetwork Name Ssid Country Field Description Network TypeChannel Interface Wireless 802.11b/g Privacy 802.1x Authentication Shared Key AuthenticationWPA/WPA2 Encryption WPA Pre-Shared Key Button Mode WPS ConfigField Description Network Key Current Network Key Wireless 802.11b/g Access Control Field Description MAC Restrict ModeConnected Clients Wireless 802.11b/g Advanced Wireless Bridging Power Save Support Wireless 802.11b/g Wi-Fi MultimediaField Description WMM Support No-Acknowledgement Edca STA Parameters Field Description Edca AP Parameters Wireless 802.11b/g Guest Network Current Guest Network Field Description Guest NetworkGuest Network Name Ssid Closed Network Configuring the Wireless Clients Configuring a Wireless Client for WPAOn the SVG2500 Configuring a Wireless Client with the Network Name Ssid Configuring a Wireless Client for WEP VPN Basic 10 SVG2500 VPN Pages VPN IPsec Configure each tunnel individually10 SVG2500 VPN Pages Field Description Tunnel Local Endpoint Settings Address group type Enable drop-downField Description Name Identity Type Network address TypeRemote Address Phase 1 DH group Field Description IPsec SettingsPhase 1 encryption Phase 1 authentication VPN L2TP/PPTP VPN Event Log 11 SVG2500 MTA Pages MTA StatusMTA Dhcp 11 SVG2500 MTA Pages MTA QoS MTA Provisioning MTA Event Log Battery Controller 12 SVG2500 Battery Pages Battery UPS Battery Interface Delay12 SVG2500 Battery Pages Solutions Troubleshooting Troubleshooting Front-Panel Lights and Error ConditionsRemoving USB Drivers Removing the USB Driver in Windows 124 Removing the USB Driver in Windows XP 126 Double-clickNetwork adapters Removing the USB Driver in Windows Vista 129 130 Contact US Frequently Asked Questions Frequently Asked Questions Can I still watch cable TV while using my SVG2500?What are CableLabs Certified, DOCSIS, and Euro-DOCSIS? What type of technical support is available? North America Outside North America Specifications 135 General Network Specifications Glossary BCP BERBpkm Bridge Cable modem configuration fileBroadband Broadcast CNR CmtsCPE CSMA/CD Dhcp Docsis Term Definition DNSDSL Dsss Term Definition FCS EAP Fmda FECFTP GUI Html HFC Icmp Term Definition IanaIcsa Ieee IKE Isdn Term Definition IsakmpISO ISP LED Term Definition LCPLNS MIB Msdu MpduMSO MTU OSI NIC PCI PATPcmcia PDA PPP PptpPstn Qpsk Term Definition QAMTerm Definition RAS RFC RTS Term Definition ROMSDU SID Ssid Term Definition Tbcp SyslogTCP TCP/IP Term Definition UDP Term Definition TTLUSB UTP WAN VPNWAP Weca