129 | Motorola SVG2500 guide

13TROUBLESHOOTING

2.Click System to display the System Properties window.

3. Click the Device Manager to display the Device Manager window.

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Motorola SVG2500 manual 129

Contents

SVG2500 Safety and Regulatory Information Page Safety Requirements for the SVG2500 LITHIUM-ION Battery Important Voip Service Information FCC StatementsFCC Radiation Exposure Statement Wireless LAN Information Restrictions on the USE of Wireless DevicesIndustry Canada IC Statement IC Radiation Exposure Statement International Declaration of Conformity Caring for the Environment by Recycling Software License You mayYou may not Viii Warranty Information Page Contents Xii Contents Xiv Overview Easy Setup Powerful Features in a Single UnitNetwork Connection Types Overview Sample Hybrid LAN Optional Accessories Sample Hybrid LAN VoIP Telephone Service with Your SVG2500 Telephone Features Supported by the SVG2500 Cell Phone Pairing and the SVG2500 Wi-Fi Feature Top Panel Key Light Flashing Amber Name Description Rear Panel Key Description Wireless LAN Bottom Label on the SVG2500SVG2500 LAN Choices Sample Wireless Network Connections Wired Ethernet LAN Sample Ethernet to Computer Connection Sample Ethernet Connection to Hubs or Switches USB Connection Sample USB Connection Security SVG2500 Security Measures Firewall DMZPort Triggering Wireless Security Port ForwardingVirtual Private Networks Installation SVG2500 Quick Installation GuideBefore You Begin Precautions InstallationWireless LAN Wired Ethernet Signing Up for Service Computer System Requirements Installing the Battery Installation Connecting the SVG2500 to the Cable System Power Installing USB Drivers Cabling the LAN Installing the Windows 2000 USB Driver Select CD-ROM drives only Installing the Windows XP USB Driver Installation Installing the Windows Vista USB Driver Installation Connecting a PC to the SVG2500 USB Port Obtaining an IP Address for an Ethernet Connection Windows Windows XP Installation Windows Vista Installation Installation Linux Type pump -i dev Configuring TCP/IP Macintosh or Unix Configuring TCP/IP in Windows Installation Installation Configuring TCP/IP in Windows XP Installation Configuring TCP/IP in Windows Vista Installation Installation Verifying the IP Address in Windows 2000 or Windows XP Installation Click All Programs Click Accessories Verifying the IP Address in Windows Vista Installation Installation Installing the Telephone for VoIP Wall Mounting Your SVG2500 Installation Caution Wall Mounting Template Basic Configuration Starting the SVG2500 Configuration Manager Cmgr Basic Configuration SVG2500 Menu Options Bar Changing the SVG2500 Default Password Password Change Username field, type your new User NameRestore Factory Defaults SVG2500 Submenu Options Getting Help Gaming Configuration Guidelines Configuring the Firewall for GamingConfiguring Port Triggers Configuring a Gaming DMZ Host Exiting the SVG2500 Configuration Manager SVG2500 Status Pages Status Software Field Description Startup Procedure Status ConnectionSVG2500 Status Pages Downstream Channel Changing the SVG2500 Default Password Status Security Status Diagnostics Testing Network Connectivity with the SVG2500Ping Utility Traceroute Utility Status Event Log Field Description Time Basic Setup Field Description Napt modeSVG2500 Basic Pages SVG2500 Basic Pages Basic Dhcp Basic Ddns Basic Backup Restoring Your SVG2500 ConfigurationBacking Up Your SVG2500 Configuration SVG2500 Advanced Pages Advanced OptionsField Description WAN Blocking Ipsec PassThrough Field Description Remote Configuration Multicast EnableUPnP Enable SVG2500 Advanced Pages Enabled Advanced IP FilteringField Description Start Address End Address Setting a MAC Address Filter Advanced MAC FilteringField Description MAC Assigned to a PC during manufacturing Advanced Port Filtering Apply Advanced Port Forwarding Advanced Port Triggers Field Description Trigger Range Start Port Setting Up the DMZ Host Advanced DMZ Host Advanced Routing Information Protocol Setup Field Description RIP EnableRIP Authentication RIP Authentication Key Field Description RIP Reporting Interval RIP Destination IP AddressTable in your CPE SVG2500 Firewall Pages Firewall Web Content Filter SVG2500 Firewall Pages Smtp server name from your Internet service provider Mail Alerts Enable or disable e-mailing firewall alertsFirewall Local Log Firewall log to your email address. You can obtain Firewall Remote Log Parental Control User Setup SVG2500 Parental Control Pages SVG2500 Parental Control Pages Parental Control Basic Setup Parental Control ToD Access Policy Parental Control Event Log SVG2500 Wireless Pages Setting Up Your Wireless LANEncrypting Wireless LAN Transmissions SVG2500 Wireless Pages Wlan Wireless 802.11b/g Basic Field Description Wireless MAC AddressNetwork Name Ssid Field Description Network Type CountryChannel Interface Wireless 802.11b/g Privacy Shared Key Authentication 802.1x AuthenticationWPA/WPA2 Encryption WPA Pre-Shared Key WPS Config Button ModeField Description Network Key Current Network Key Wireless 802.11b/g Access Control Field Description MAC Restrict ModeConnected Clients Wireless 802.11b/g Advanced Wireless Bridging Wireless 802.11b/g Wi-Fi Multimedia Power Save SupportField Description WMM Support No-Acknowledgement Field Description Edca AP Parameters Edca STA Parameters Wireless 802.11b/g Guest Network Field Description Guest Network Current Guest NetworkGuest Network Name Ssid Closed Network Configuring the Wireless Clients Configuring a Wireless Client for WPAOn the SVG2500 Configuring a Wireless Client for WEP Configuring a Wireless Client with the Network Name Ssid 10 SVG2500 VPN Pages VPN Basic Configure each tunnel individually VPN IPsec10 SVG2500 VPN Pages Field Description Tunnel Enable drop-down Local Endpoint Settings Address group typeField Description Name Identity Type Network address TypeRemote Address Field Description IPsec Settings Phase 1 DH groupPhase 1 encryption Phase 1 authentication VPN L2TP/PPTP VPN Event Log 11 SVG2500 MTA Pages MTA StatusMTA Dhcp MTA QoS 11 SVG2500 MTA Pages MTA Provisioning MTA Event Log 12 SVG2500 Battery Pages Battery Controller Battery UPS Battery Interface Delay12 SVG2500 Battery Pages Troubleshooting Solutions Front-Panel Lights and Error Conditions TroubleshootingRemoving USB Drivers Removing the USB Driver in Windows 124 Removing the USB Driver in Windows XP 126 Double-clickNetwork adapters Removing the USB Driver in Windows Vista 129 130 Contact US Frequently Asked Questions Can I still watch cable TV while using my SVG2500? Frequently Asked QuestionsWhat are CableLabs Certified, DOCSIS, and Euro-DOCSIS? What type of technical support is available? Specifications North America Outside North America 135 Specifications General Network Glossary BCP BERBpkm Cable modem configuration file BridgeBroadband Broadcast Cmts CNRCPE CSMA/CD Dhcp Term Definition DNS DocsisDSL Dsss EAP Term Definition FCS FEC FmdaFTP GUI HFC Html Term Definition Iana IcmpIcsa Ieee IKE Term Definition Isakmp IsdnISO ISP Term Definition LCP LEDLNS MIB Mpdu MsduMSO MTU NIC OSI PAT PCIPcmcia PDA PPP PptpPstn Term Definition QAM QpskTerm Definition RAS RFC Term Definition ROM RTSSDU SID Ssid Syslog Term Definition TbcpTCP TCP/IP Term Definition TTL Term Definition UDPUSB UTP VPN WANWAP Weca