Chapter 9

 

 

VisuaLink 128/384 User Guide

 

 

 

 

Area

Condition

 

Check Item and Countermeasures

 

 

 

 

 

[One channel has connected]

 

 

Look at front panel and verify that both B1 and B1-B6 LEDs are lit.

 

Picture is slow

Video quality is set to Resolution handling

 

Change the video quality to motion handling. This will increase the frame

 

 

 

 

 

rate and allow more of the bandwidth to be dedicated towards the video

 

 

 

motion

 

 

 

 

 

[One channel has connected]

 

 

Look at front panel and verify that both B1 and B1-B6 LEDs are lit.

 

Picture is too Blocky

Video quality is set to Resolution handling

 

Change the video quality to motion handling. This will increase the frame

 

 

 

 

 

rate and allow more of the bandwidth to be dedicated towards the video

Video

 

 

motion

 

 

 

 

[Camera control cable is not connected]

 

 

 

 

Verify the camera control cable is connected from the SERIAL output of

 

Local camera does not

the VisuaLink to the VISC IN of the camera.

 

pan/tilt

Camera is not a suggested manufacture.

 

 

VisuaLink is able to control two types of cameras the VCC1 and EVI-

 

 

 

D30.

 

 

 

 

 

[Camera control cable is not connected]

 

 

Verify the camera control cable is connected from the SERIAL output of

 

Far-end camera does not

the VisuaLink to the VISC IN of the camera.

 

pan/tilt

Camera is not a suggested manufacture.

 

 

VisuaLink is able to control two types of cameras the VCC1 and EVI-

 

 

 

D30.

 

 

 

 

Audio can not be heard

Check the audio cable and volume setting.

 

 

 

 

 

Speaker is to far away from the microphone?

 

Transmitting audio is very

Is the microphone cable connected?

 

low at remote end

Increase the microphone gain setting.

 

 

Increase the volume setting at the remote end.

 

 

 

 

 

[Volume setting is set to low]

 

Audio from the remote end

Using the remote controller increase the volume by selecting the volume

 

 

up button

Audio

is low

The microphone gain level at the remote end is to low

 

 

Increase the gain level for the microphone in the Audio setting section

 

 

 

 

Have increased the

[Check the Monitor volume knob]

 

volume and microphone

The monitor volume should be about half way.

 

gain but the audio is still

 

 

 

low

 

 

 

 

 

 

I hear an Echo

[Check the microphone to speaker distance]

 

 

The microphone should be at least 6 feet (2 meters) away from the

 

 

speaker.

 

 

Note: Echo is always caused by the Far-end.

 

 

 

 

Page 9-2

NDA-24230 Issue 2.0

Page 140
Image 140
NEC 128/384 manual One channel has connected