Problem Solving 5-15
Problems with the Network
The server hangs when the drivers are loaded:
n Change the PCI BIOS interrupt settings. Try the “PCI Installation Tips” below.
Diagnostics pass, but the connection fails:
n Make sure the network cable is securely attached.
n Make sure you specify the correct frame type in your NET.CFG file.
The Link LED doesn’t light:
n Make sure you have loaded the network drivers.
n Check all cable connections.
n Try another port on the hub.
n Make sure you have the correct type of cable between the adapter and the hub.
Some hubs require a crossover cable while others require a straight-through cable
(for more information on crossover cabling, see your hub documentation).
The Activity LED doesn’t light:
n Make sure you’ve loaded the correct network drivers.
n Network may be idle. Try accessing a server.
The controller stopped working when an add-in adapter was installed:
n Make sure the cable is connected to the port from the onboard network controller.
n Make sure your PCI BIOS is current. Try the “PCI Installation Tips” below.
n Make sure the other adapter supports shared interrupts. Also, make sure your
operating system supports shared interrupts; OS/2 does not.
n Try reseating the add-in adapter.
The add-in adapter stopped working without apparent cause.
n Try reseating the adapter first; then try a different slot if necessary.
n The network driver files may be corrupt or deleted. Delete and then reinstall the
drivers.
n Run the diagnostics.