Monitor / Silent Monitor, To Monitor a call | NEC P/N 1093099

Monitor / Silent Monitor

Monitor / Silent Monitor

Description

Monitor a co-worker’s phone conversation without them knowing you are on the phone.

Monitor lets an extension user listen to the conversation at a busy extension. To implement Monitor, an extension user just calls a busy extension and dials the Monitor code. The busy extension and their caller have no indication of the intrusion. There are no tones heard and there is no visual indication that monitoring is occurring. For example, Monitor could help the supervisor of a service department. The department super- visor could listen to the questions that callers ask without disturbing the service call.

CAUTION

Monitor provides no warning tones prior to intrusion. Monitor may be interpreted as an invasion of privacy.

Operation


	Using Monitor / Silent Monitor	In these instructions:
	Using Monitor / Silent Monitor	[Super Display Soft Key]
		[Keyset Soft Key]

To Monitor a call:

1.	Place an Intercom call to the busy extension.
	• Listen for busy or busy/ring tone.

2.	Dial 6.

3.	Listen to the conversation in progress.

108 ◆ Features

DSX Feature Handbook

Image 116

NEC P/N 1093099 manual Using Monitor / Silent Monitor, To Monitor a call

Contents

DSX Telephone Feature Handbook NEC Unified Solutions, Inc Table of Contents Ii Table of Contents Direct Station Selection DSS Console Key Ring Language Selection Last Number Redial Iv Table of Contents Park Walking Class of Service Vi Table of Contents You see DSX-nn FeaturesIntroduction Charts DSX Dial Codes by Feature Page 1When you are Intercom + #11 or # Charts Telephone Illustrations Button Display Telephone Introduction Speed Dial Bin keys Feature keys Button Display Telephone Calls Button Super Display Telephone Introduction Button DSS Console Telephone Illustrations Description Operation Account Codes Account Codes and Emergency Calls Optional Unforced Account CodesTo enter an Optional Unforced Account Code Forced Account Codes Alphanumeric Display Attendant Call Queuing Operator Call KeyAttendant Call Queuing To answer a call ﬂashing the Operator Call Key Attendant Position Attendant is the system’s call processing focal pointAttendant Position To call the attendant Press Intercom Auto Redial To enable Auto RedialAuto Redial Automatic Handsfree To turn Background Music on and off Background MusicBackground Music To Barge In on a call Barge In IntrusionBarge In Intrusion Call Coverage Keys User Programmable Feature Call Forwarding Cancel Call ForwardingCall Forwarding Chaining Call Forwarding Key For LINE/GRP/ICM, press Intercom + Hold Call Forwarding Toggle in a Personal Speed Dial BinCall Forwarding Conﬁrmation Tone Call Forwarding Clear All #CC #22 To activate Call Forwarding Activating or Canceling Call Forwarding Off PremisesCall Forwarding Off Premises Select to cancel and back up to step Select the bin optionSelect the number option Select to override the existing entry and enter a Call Timer Automatically Timing Your Outside CallManually Timing Your Outside Call To manually time your Intercom or outside call To review the duration of your last timed call To stop the Call TimerTo restart the Call Timer Call Waiting / Camp-On Off-Hook Ringing Camp-On TonesCamp-On to a Busy Extension To Camp-On to a busy extension Cancelling a Callback To cancel a CallbackCallback Leaving a Callback Caller ID Single and Multiple Message Format CompatibilityClearing the Display Press Check To review your Caller ID log Caller ID LoggingReviewing the Caller ID Log Central Ofﬁce Calls, Answering Answering PriorityAnswering Outside Calls To answer an outside call Central Ofﬁce Calls, Placing Store and Forward Placing Outside Calls Using Line Keys To place an outside call over a Line Group Using Store and Forward Feature NameTo place an outside call using Store and Forward Using Store and Forward and Account Codes Checking Feature Key Assignments To check a Feature Key assignmentCheck Key To check a Personal Speed Dial name and number Setting up a Conference To set up a ConferenceConference Description Capacity Using Conference at a Single Line Telephone Exiting a ConferenceTo exit a Conference without affecting the other parties To use Conference at a single line telephone Cordless Telephone Dial Number Preview helps the user avoid dialing errors Using Dial Number PreviewTo dial using Dial Number Preview Dial Number Preview Dial Number Preview Editing Example To replace 2049265410 with Night Mode Control Direct Inward Line Direct Line Access Using Direct Line Access When the DSS/BLF key is Covered extension is Direct Station Selection DSS To place a call to a co-worker using a DSS key To Transfer a call to a co-worker using a DSS keySetting Up DSS Keys Feature #253 Direct Station Selection DSS Console Default DSS Console Key Assignments DSS Console Feature Key Assignments 60-69 Lamp only no ring Call Coverage Key 999 Night key and UCD Night key. The System Use this option to assign a Feature Key as a While on a call Using the Speed Processing Keys on the DSS Console To use the Answer keyTo use the Release key To use the Transfer key To intercept a call ringing a co-worker’s extension Using Directed Call PickupDirected Call Pickup Using Directory Dialing To place a call using Directory DialingDirectory Dialing Select to call the displayed name Distinctive Ringing Distinctive Ringing Hierarchy When Multiple Calls Ring an Extension Understanding Ring TypesRing Types Call Type To customize a Ring Set for your extension Using Distinctive Ring ConﬁgurationDistinctive Ring Conﬁguration To customize ringing for your extension’s outside calls Using Extension OverrideExtension Override Using Key Ring Override Key Ring Override Do Not Disturb Do Not Disturb BLF for Hotline and Call Coverage KeysDo Not Disturb Options This DND option Blocks these calls Hotline Busy Lamp Indications To enable or disable DND an extension Call Coverage Key Busy Lamp IndicationsEnabling or Disabling Do Not Disturb If you are on a call or anytime your telephone is not idle Do Not Disturb Override Easily override a co-worker’s Do Not DisturbDo Not Disturb Override To use Do Not Disturb Override Door Box Alerts Door BoxDoor Box Relays Controlling the Door Strike Transfer Extended RingingDirect Inward Line Extension Hunting Circular HuntingTerminal Hunting Uniform Call Distribution UCD Hunting To send a call to a Terminal or Circular Hunting Group To send a call to a UCD Group Walking Class of Service and Extension Locking Extension Locking To change your PIN number if you already have one assigned Unlocking an Extension from the Attendant’s Phone 34-Button Display Telephone features Feature KeysFeature Keys simplify feature operation Extension Feature Key Assignments 90-98 Hotline key Extension Feature Key Assignments Page 3 While on a handset Programming Feature Keys Mnemonic Operation Access Level Hold + Press Volume Up or Volume Down to selectAccount Code Call Forwarding To Flash the outside line you are on FlashFlashing and Outside Line Flexible Numbering Plan Using Forced Line Disconnect Forced Line DisconnectDisconnect a co-worker’s outside call in an emergency To disconnect a busy line To answer a call ringing a phone in your Pickup Group Group Call PickupAnswering a Pickup Group Call Group Listen Group Ring Placing and Transferring Ring Group Calls To answer a call ringing your Ring Group Answering Ring Group CallsAnswer a Call to a Ring Group Handsfree Answerback and Forced Intercom Ringing Handsfree and Handsfree AnswerbackHandsfree To turn incoming voice announcements off #VA + V for voice announce or R for ring + Speaker to Exit Headset Compatibility Headset Key Off-Hook Signaling and Headsets Hold Hold Recall Display To pick up an outside call on Exclusive Hold To place an Intercom call on HoldTo pick up an Intercom call from Hold To place an outside or Intercom call on Exclusive Hold Hotline Hotline Automatic Transfer To place a call to your Hotline partner Press your Hotline keyTo transfer a call to your Hotline partner To answer a call from your Hotline partner Interactive Soft Keys Intercom Use Intercom to call any co-workerPlacing and Answering Intercom Calls To answer an intercom call Park Key RingHold Language Selection Select English as your display languageSelect Spanish as your display language Select to exit Using Last Number Redial Last Number RedialEnhanced Last Number Redial Quickly redial the last number dialed To redial your last call at a Super Display Telephone Using Enhanced Last Number RedialTo redial your last call at a 3-line display telephone Line Group Routing Using Line Group RoutingTo place a call using Line Group Routing Dial codes to access Line Groups for outgoing calls Using Line GroupsLine Groups To place a call over a Line Group Line Key BLF Indications Press a line key for one-touch access to an outside lineLine Keys Setting Line Key Ringing Feature To place a call using a line keyTo answer an incoming call using a line key Line Queuing / Line Callback Line QueuingLine Callback Line Queuing Priority Switched Loop Keys Loop KeysFixed Loop Keys Loop keys simplify answering and placing calls To place a call on a loop key Using Loop KeysTo answer a call on a loop key Using Meet-Me Conference To set up a Meet-Me ConferenceMeet-Me Conference To join a Meet-Me Conference Using Message Waiting Message WaitingTo leave a Message Waiting To answer a Message Waiting Using Microphone Mute Microphone MuteHandsfree Reply Soft Key To activate or deactivate Microphone Mute To Monitor a call Using Monitor / Silent MonitorMonitor / Silent Monitor Music on Hold Names for Extensions and Lines Names help identify lines and extensionsProgramming Names To program your extension’s name Name Programming Chart Additional Name Programming Options Use Night Service to reroute calls after hours Night Service / Night RingNight Service Keys To answer a call that rings a line or loop key at night To answer a call that is ringing over the Paging speakers Off-Hook Signaling Off-Hook Signaling for Outside CallsOff-Hook Signaling for Intercom Calls Off-Hook Signaling for Hotline Calls #647 Clear = None Paging Internal PagingExternal Paging Relay Control Ring Over Page Volume Adjustment Intercom Ring Over ExternalDoor Chime Over External Background Music Over External #VP + Y to enable or N to disable + Speaker to exit Making a Page AnnouncementTo make an internal Paging announcement Lift the handset Dial *0 Converse with the caller Park On red Personal Park Orbit Recall Display System Park Orbit Recall Display Park To Park or retrieve a call in Personal Park Orbit PBX/Centrex Access Codes PBX / Centrex Compatibility Prime Line Preference Idle Prime LineIntercom Prime Line Prime Line vs. Ringing Line Preference Privacy Quickly join in a co-worker’s outside call Using Privacy Release GroupsPrivacy Release Groups Using your Private Line Private LineYou can have a line reserved exclusively for your own use To answer an incoming call on your Private Line Programmable Idle Menu Soft Keys Super Display Calls Speed Dial number or name if programmed Customizing your Idle Menu Soft keys Super Display Only To customize your idle menu soft keysProgrammable Idle Menu #SM #76 Pulse to Tone Conversion Converting Dialing from DP to Dtmf Removing Lines and Extensions from Service Removing Lines and Extensions from Service Reverse Voice Over Privately call a co-worker while you’re busy on your handset To place a call using Reverse Voice Over To Transfer a call using your Reverse Voice Over keyTo return to your initial caller To place a call to your Reverse Voice Over partner Using Ringdown Ringdown ExtensionTo use the Ringdown extension To bypass Ringdown Simply lift the handset to answer a ringing call Keyset Attendant FeatureRinging Line Preference Does pressing Speaker while in the Headset mode User Programmable Feature Using Ringing Line Preference To use Ringing Line PreferenceTo bypass Ringing Line Preference #757 Using Save Number Dialed Save Number DialedSave the number you just dialed for quick redialing To save the outside number you just dialed up to 32 digits Option Default Selectable Display Messaging Setting Up Selectable Display Messaging To select a Selectable Display Message Name Programming Chart Barge Single Line TelephonesMessage Waiting Call Waiting / Camp-On Direct Line Access Directed Call PickupDoor Box To place a call to the Door Box To answer the Door Box ringing Group Call Pickup To place a call on Exclusive HoldTo retrieve a call from Exclusive Hold Intercom To place an Intercom call Paging Meet-Me Conference To set up a Meet-Me ConferenceMessage Waiting To leave a message for a co-worker Park To Park a call To retrieve a parked callPulse to Tone Conversion Speed Dial To dial a Speed Dial number Split Tandem Calls / Unsupervised ConferenceTransfer To transfer your call Voice Mail To leave a voice mail message for a co-worker Speed Dial Chaining Bins for Dialing Long Numbers Chaining NotesProgramming and Dialing Personal Speed Dial To program a Personal Speed Dial number To dial a stored Personal Speed Dial number To program a System Speed Dial number User Programmable Features Programming and Dialing System Speed DialTo dial a stored System Speed Dial number Speaker to exit Programming System Speed Dial Name Programming Chart Using Split Split Alternate Button Backlit Display Telephone with Speakerphone Station Key TelephonesButton Display Telephone with Speakerphone For this feature Lamp does this Ring/Message Lamp Tandem Calls / Unsupervised Conference Setting up a Tandem CallTo set up a Tandem Call Disconnecting a Tandem Call To disconnect a tandem call using Forced Line DisconnectSetting up a Tandem Call at a Single Line Telephone To set up a Tandem Call at a single line telephone Place or answer an outside call Using Line-to-Line Transfer to set up a Tandem CallTo set up a Tandem Call via line-to-line Transfer Time and Date #TD #83 Transfer Transfer Recall DisplayHandsfree Transfer Send the outside call you are on to a co-worker Using Transfer Transfer User Programmable Features User Programmable Features#22 #47 Intercom + Press Volume Up or Volume Keys + Hold + Intercom + Volume Up#45 #87 #RLP Voice Mail Personal Answering Machine Emulation Voice Mail OverﬂowMessage Center Mailbox Interactive Soft Key Shows New Messages To hang up while using your mailbox Activating or Canceling Call Forwarding to your MailboxTo activate or cancel Call Forwarding to your mailbox To call your mailbox Transferring Calls to a Mailbox Method B Transfer without ﬁrst ringing Press Transfer Using Conversation Record Using the Message CenterTo record your active call in a mailbox You see Record Mailbox Using Answering Machine Emulation To activate or cancel Personal Answering Machine Emulation Voice Mail Using Voice Over Voice OverTo initiate a Voice Over to a busy extension To respond to a Voice Over alert one to your extension Display Brightness and Contrast Control Volume, Brightness, and Contrast ControlsVolume Control Presets Adjusting your Telephone’s Volume To adjust the display contrastTo set up the volume control presets Select the volume control preset mode Select the display preset mode Walking Class of Service Using Walking Class of Service Walking Class of Service Walking Class of Service