Night Service / Night Ring
Night Service / Night Ring
Description
Use Night Service to reroute calls after hours.
Night Service redirects outside calls to their night mode destination. Typically, the attendant or supervisor activates Night Service after normal working hours, when most employees are unavailable to answer calls. Lines can ring extensions directly at Night, providing specific answering points for Night Service calls. (For example, you can program lines to ring the security station at night.)
To have outside lines ring the External Paging system (which users can answer by dialing a code), see Out- side Call Ringing Over External Page (page 116). To have the ringing call also activate the system relay, see Page Relay Control (page 116).
Night Service Keys
The night mode status of the system is controlled by the following 3 types of keys:
❥Night Key Assigned as a System Night Key
This type of key controls the night mode status of all Key Ring lines as well as all lines that are Direct Inward Lines (DILs) to Ring Group master numbers. The entry is 18 + CLEAR. Also see Direct Inward Line (page 42).
❥Night Key Assigned as a UCD Night Key
This type of key controls the night mode status of all lines terminated to UCD Group master numbers. It
has no affect on Key Ring lines or lines terminated to Ring Group master numbers. The entry is 18 + UCD Group master number.1
❥An Extension’s DND Key
The DND key controls the night mode status of all lines that are DILs to the extension. In the day, the line rings the extension. When the user presses DND, the DILs ring their programmed night mode desti- nations. Also see Direct Inward Line (page 42).
1. Do not use this option if you want lines to overflow to voice mail. See Key Ring (page 94) instead.
112 ◆ Features | DSX Feature Handbook |
