Direct Station Selection DSS Console | NEC P/N 1093099 guide

Direct Station Selection (DSS) Console

Direct Station Selection (DSS) Console

Description

DSS Consoles provide one-touch access to extensions, lines, and system features.

The DSS Console (P/N 1090024 for black and P/N 090029 for white) gives a keyset user one-button access to exten- sions, lines, and selected features. This saves time for users that do a lot of call processing such as operators or dis- patchers).

The system allows you to install 4 DSS Consoles maxi- mum per system. DSS Consoles use their own digital sta- tion port and do not require a separate power supply. In programming, you assign each installed console to an “owner” keyset. Each console can only have one owner.

You can assign the following types of Feature Keys to a DSS Console.:


•	Account Code	•	Intercom Directory Dialing	•	Save Number Dialed

•	Call Coverage (immediate,	•	Line keys	•	Speed Dial, Personal
	delayed or no ring)

•	Call Forwarding	•	Message Center	•	Speed Dial, System

• Group Call Pickup (immedi-		•	Night key	•	Split
	ate, delayed or no ring)

•	Headset key	•	Page Zones	•	Voice Mail Conversation
					Record
•	Hotline	•	Park Orbit		Record
•	Hotline	•	Park Orbit

46 ◆ Features

DSX Feature Handbook

Image 54

NEC P/N 1093099 manual Direct Station Selection DSS Console

Contents

DSX Telephone Feature Handbook NEC Unified Solutions, Inc Table of Contents Ii Table of Contents Direct Station Selection DSS Console Key Ring Language Selection Last Number Redial Iv Table of Contents Park Walking Class of Service Vi Table of Contents Features IntroductionYou see DSX-nn When you are ChartsDSX Dial Codes by Feature Page 1 Intercom + #11 or # Charts Telephone Illustrations Button Display Telephone Introduction Speed Dial Bin keys Feature keys Button Display Telephone Calls Button Super Display Telephone Introduction Button DSS Console Telephone Illustrations Description Operation Account Codes To enter an Optional Unforced Account Code Account Codes and Emergency CallsOptional Unforced Account Codes Forced Account Codes Alphanumeric Display Attendant Call Queuing Attendant Call QueuingOperator Call Key To answer a call ﬂashing the Operator Call Key Attendant Position Attendant PositionAttendant is the system’s call processing focal point To call the attendant Press Intercom To enable Auto Redial Auto RedialAuto Redial Automatic Handsfree Background Music Background MusicTo turn Background Music on and off Barge In Intrusion Barge In IntrusionTo Barge In on a call Call Coverage Keys User Programmable Feature Call Forwarding Chaining Call Forwarding CancelCall Forwarding Call Forwarding Key Call Forwarding Toggle in a Personal Speed Dial Bin Call Forwarding Conﬁrmation ToneFor LINE/GRP/ICM, press Intercom + Hold Call Forwarding Clear All #CC #22 Activating or Canceling Call Forwarding Off Premises Call Forwarding Off PremisesTo activate Call Forwarding Select the number option Select to cancel and back up to stepSelect the bin option Select to override the existing entry and enter a Manually Timing Your Outside Call Call TimerAutomatically Timing Your Outside Call To manually time your Intercom or outside call To stop the Call Timer To restart the Call TimerTo review the duration of your last timed call Camp-On to a Busy Extension Call Waiting / Camp-OnOff-Hook Ringing Camp-On Tones To Camp-On to a busy extension Callback Cancelling a CallbackTo cancel a Callback Leaving a Callback Clearing the Display Caller IDSingle and Multiple Message Format Compatibility Press Check Caller ID Logging Reviewing the Caller ID LogTo review your Caller ID log Answering Outside Calls Central Ofﬁce Calls, AnsweringAnswering Priority To answer an outside call Central Ofﬁce Calls, Placing Store and Forward Placing Outside Calls Using Line Keys To place an outside call over a Line Group To place an outside call using Store and Forward Using Store and ForwardFeature Name Using Store and Forward and Account Codes Check Key Checking Feature Key AssignmentsTo check a Feature Key assignment To check a Personal Speed Dial name and number Conference Setting up a ConferenceTo set up a Conference Description Capacity To exit a Conference without affecting the other parties Using Conference at a Single Line TelephoneExiting a Conference To use Conference at a single line telephone Cordless Telephone To dial using Dial Number Preview Dial Number Preview helps the user avoid dialing errorsUsing Dial Number Preview Dial Number Preview Dial Number Preview Editing Example To replace 2049265410 with Night Mode Control Direct Inward Line Direct Line Access Using Direct Line Access When the DSS/BLF key is Covered extension is Direct Station Selection DSS Setting Up DSS Keys Feature To place a call to a co-worker using a DSS keyTo Transfer a call to a co-worker using a DSS key #253 Direct Station Selection DSS Console Default DSS Console Key Assignments DSS Console Feature Key Assignments 60-69 Lamp only no ring Call Coverage Key 999 Night key and UCD Night key. The System Use this option to assign a Feature Key as a While on a call To use the Release key Using the Speed Processing Keys on the DSS ConsoleTo use the Answer key To use the Transfer key Using Directed Call Pickup Directed Call PickupTo intercept a call ringing a co-worker’s extension Directory Dialing Using Directory DialingTo place a call using Directory Dialing Select to call the displayed name Distinctive Ringing Distinctive Ringing Hierarchy Ring Types When Multiple Calls Ring an ExtensionUnderstanding Ring Types Call Type Using Distinctive Ring Conﬁguration Distinctive Ring ConﬁgurationTo customize a Ring Set for your extension Using Extension Override Extension OverrideTo customize ringing for your extension’s outside calls Using Key Ring Override Key Ring Override Do Not Disturb Options This DND option Blocks these calls Do Not DisturbDo Not Disturb BLF for Hotline and Call Coverage Keys Hotline Busy Lamp Indications Enabling or Disabling Do Not Disturb To enable or disable DND an extensionCall Coverage Key Busy Lamp Indications If you are on a call or anytime your telephone is not idle Do Not Disturb Override Do Not Disturb OverrideEasily override a co-worker’s Do Not Disturb To use Do Not Disturb Override Door Box Door Box RelaysDoor Box Alerts Controlling the Door Strike Extended Ringing Direct Inward LineTransfer Terminal Hunting Extension HuntingCircular Hunting Uniform Call Distribution UCD Hunting To send a call to a Terminal or Circular Hunting Group To send a call to a UCD Group Walking Class of Service and Extension Locking Extension Locking To change your PIN number if you already have one assigned Unlocking an Extension from the Attendant’s Phone Feature Keys Feature Keys simplify feature operation34-Button Display Telephone features Extension Feature Key Assignments 90-98 Hotline key Extension Feature Key Assignments Page 3 While on a handset Account Code Programming Feature Keys Mnemonic Operation Access LevelHold + Press Volume Up or Volume Down to select Call Forwarding Flash Flashing and Outside LineTo Flash the outside line you are on Flexible Numbering Plan Disconnect a co-worker’s outside call in an emergency Using Forced Line DisconnectForced Line Disconnect To disconnect a busy line Group Call Pickup Answering a Pickup Group CallTo answer a call ringing a phone in your Pickup Group Group Listen Group Ring Placing and Transferring Ring Group Calls Answering Ring Group Calls Answer a Call to a Ring GroupTo answer a call ringing your Ring Group Handsfree and Handsfree Answerback HandsfreeHandsfree Answerback and Forced Intercom Ringing To turn incoming voice announcements off #VA + V for voice announce or R for ring + Speaker to Exit Headset Compatibility Headset Key Off-Hook Signaling and Headsets Hold Hold Recall Display To pick up an Intercom call from Hold To pick up an outside call on Exclusive HoldTo place an Intercom call on Hold To place an outside or Intercom call on Exclusive Hold Hotline Hotline Automatic Transfer To transfer a call to your Hotline partner To place a call to your Hotline partnerPress your Hotline key To answer a call from your Hotline partner Interactive Soft Keys Placing and Answering Intercom Calls IntercomUse Intercom to call any co-worker To answer an intercom call Key Ring HoldPark Select Spanish as your display language Language SelectionSelect English as your display language Select to exit Enhanced Last Number Redial Using Last Number RedialLast Number Redial Quickly redial the last number dialed Using Enhanced Last Number Redial To redial your last call at a 3-line display telephoneTo redial your last call at a Super Display Telephone Using Line Group Routing To place a call using Line Group RoutingLine Group Routing Line Groups Dial codes to access Line Groups for outgoing callsUsing Line Groups To place a call over a Line Group Press a line key for one-touch access to an outside line Line KeysLine Key BLF Indications To place a call using a line key To answer an incoming call using a line keySetting Line Key Ringing Feature Line Callback Line Queuing / Line CallbackLine Queuing Line Queuing Priority Fixed Loop Keys Switched Loop KeysLoop Keys Loop keys simplify answering and placing calls Using Loop Keys To answer a call on a loop keyTo place a call on a loop key Meet-Me Conference Using Meet-Me ConferenceTo set up a Meet-Me Conference To join a Meet-Me Conference To leave a Message Waiting Using Message WaitingMessage Waiting To answer a Message Waiting Handsfree Reply Soft Key Using Microphone MuteMicrophone Mute To activate or deactivate Microphone Mute Using Monitor / Silent Monitor Monitor / Silent MonitorTo Monitor a call Music on Hold Programming Names Names for Extensions and LinesNames help identify lines and extensions To program your extension’s name Name Programming Chart Additional Name Programming Options Night Service / Night Ring Night Service KeysUse Night Service to reroute calls after hours To answer a call that rings a line or loop key at night To answer a call that is ringing over the Paging speakers Off-Hook Signaling for Intercom Calls Off-Hook SignalingOff-Hook Signaling for Outside Calls Off-Hook Signaling for Hotline Calls #647 Clear = None External Paging PagingInternal Paging Relay Control Door Chime Over External Ring Over Page Volume AdjustmentIntercom Ring Over External Background Music Over External To make an internal Paging announcement #VP + Y to enable or N to disable + Speaker to exitMaking a Page Announcement Lift the handset Dial *0 Converse with the caller Park On red Personal Park Orbit Recall Display System Park Orbit Recall Display Park To Park or retrieve a call in Personal Park Orbit PBX/Centrex Access Codes PBX / Centrex Compatibility Intercom Prime Line Prime Line PreferenceIdle Prime Line Prime Line vs. Ringing Line Preference Privacy Using Privacy Release Groups Privacy Release GroupsQuickly join in a co-worker’s outside call You can have a line reserved exclusively for your own use Using your Private LinePrivate Line To answer an incoming call on your Private Line Programmable Idle Menu Soft Keys Super Display Calls Speed Dial number or name if programmed Programmable Idle Menu Customizing your Idle Menu Soft keys Super Display OnlyTo customize your idle menu soft keys #SM #76 Pulse to Tone Conversion Converting Dialing from DP to Dtmf Removing Lines and Extensions from Service Removing Lines and Extensions from Service Reverse Voice Over Privately call a co-worker while you’re busy on your handset To return to your initial caller To place a call using Reverse Voice OverTo Transfer a call using your Reverse Voice Over key To place a call to your Reverse Voice Over partner To use the Ringdown extension Using RingdownRingdown Extension To bypass Ringdown Keyset Attendant Feature Ringing Line PreferenceSimply lift the handset to answer a ringing call Does pressing Speaker while in the Headset mode To bypass Ringing Line Preference User Programmable Feature Using Ringing Line PreferenceTo use Ringing Line Preference #757 Save the number you just dialed for quick redialing Using Save Number DialedSave Number Dialed To save the outside number you just dialed up to 32 digits Option Default Selectable Display Messaging Setting Up Selectable Display Messaging To select a Selectable Display Message Name Programming Chart Single Line Telephones Message WaitingBarge Call Waiting / Camp-On Door Box To place a call to the Door Box Direct Line AccessDirected Call Pickup To answer the Door Box ringing To retrieve a call from Exclusive Hold Group Call PickupTo place a call on Exclusive Hold Intercom To place an Intercom call Meet-Me Conference To set up a Meet-Me Conference Message Waiting To leave a message for a co-workerPaging Pulse to Tone Conversion Park To Park a callTo retrieve a parked call Speed Dial To dial a Speed Dial number Transfer To transfer your call SplitTandem Calls / Unsupervised Conference Voice Mail To leave a voice mail message for a co-worker Speed Dial Programming and Dialing Personal Speed Dial Chaining Bins for Dialing Long NumbersChaining Notes To program a Personal Speed Dial number To dial a stored Personal Speed Dial number To program a System Speed Dial number To dial a stored System Speed Dial number User Programmable FeaturesProgramming and Dialing System Speed Dial Speaker to exit Programming System Speed Dial Name Programming Chart Using Split Split Alternate Station Key Telephones Button Display Telephone with SpeakerphoneButton Backlit Display Telephone with Speakerphone For this feature Lamp does this Ring/Message Lamp Setting up a Tandem Call To set up a Tandem CallTandem Calls / Unsupervised Conference Setting up a Tandem Call at a Single Line Telephone Disconnecting a Tandem CallTo disconnect a tandem call using Forced Line Disconnect To set up a Tandem Call at a single line telephone Using Line-to-Line Transfer to set up a Tandem Call To set up a Tandem Call via line-to-line TransferPlace or answer an outside call Time and Date #TD #83 Handsfree Transfer TransferTransfer Recall Display Send the outside call you are on to a co-worker Using Transfer Transfer #22 User Programmable FeaturesUser Programmable Features #47 #45 Intercom + Press Volume Up or VolumeKeys + Hold + Intercom + Volume Up #87 #RLP Voice Mail Message Center Mailbox Personal Answering Machine EmulationVoice Mail Overﬂow Interactive Soft Key Shows New Messages To activate or cancel Call Forwarding to your mailbox To hang up while using your mailboxActivating or Canceling Call Forwarding to your Mailbox To call your mailbox Transferring Calls to a Mailbox Method B Transfer without ﬁrst ringing Press Transfer To record your active call in a mailbox Using Conversation RecordUsing the Message Center You see Record Mailbox Using Answering Machine Emulation To activate or cancel Personal Answering Machine Emulation Voice Mail To initiate a Voice Over to a busy extension Using Voice OverVoice Over To respond to a Voice Over alert one to your extension Volume, Brightness, and Contrast Controls Volume Control PresetsDisplay Brightness and Contrast Control To set up the volume control presets Adjusting your Telephone’s VolumeTo adjust the display contrast Select the volume control preset mode Select the display preset mode Walking Class of Service Using Walking Class of Service Walking Class of Service Walking Class of Service