NEC P/N 1093099 manual Privacy Release Groups, Quickly join in a co-worker’s outside call

Models: P/N 1093099

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Privacy Release Groups

Privacy Release Groups

Description

Quickly join in a co-worker’s outside call.

You can program extensions into Privacy Release Groups to simplify sharing outside calls. Co-workers in the same Privacy Release Group can easily join another group member’s outside call just by pressing the busy line -key. The co-worker immediately joins in unannounced and uninvited. Privacy Release Groups are a quick alternative to Conference where control over the Conference is not required. In a Customer Service group, for example, a supervisor could just press a busy line key to monitor any agent’s call.

If desired, an extension user can prevent other members of their Privacy Release Group from interrupting their active call. This ensures that group members will not interrupt confidential calls.

Any number of extensions can be in the same Privacy Release Group. However, an extension can only be in a single group. Members of the Group must have line keys and access to the lines they want to share.

Privacy Release Groups utilizes a Conference circuit. The following table shows the Conference capacities:

 

 

Description

Capacity

 

 

 

 

Conference circuits

32

 

 

Maximum simultaneous users in Conference

32

(total of all Conferences system-wide)

 

 

 

Maximum simultaneous conferences

8

 

 

Maximum parties in any one Conference

8

(lines and/or extensions)

 

 

 

 

 

The system’s 32 Conference circuits are dynamically allocated as users request them.

Operation

 

 

 

 

Using Privacy Release Groups

In these instructions:

 

[Super Display Soft Key]

 

 

[Keyset Soft Key]

 

 

To join an outside call with a member of your Privacy Release group:

 

 

 

 

1.

Look for the busy line key.

 

 

• The busy line key is on (green) at your extension; on (orange) at the co-worker that initially placed or

 

answered the call.

 

 

 

 

2.

Press the line key.

 

 

• Your line key goes on (green) when you join the call.

 

 

• You can also press a line key on your DSS Console.

 

 

 

 

 

 

To prevent a member of you Privacy Release Group from joining your call:

 

 

 

 

1.

Place or answer an outside call on a line key.

 

 

• Your line key goes on (orange)

 

 

 

 

2.

Press the line key.

 

 

• Your line key goes on (green)

 

 

 

 

3.

Repeat step 2 to allow or prevent users from joining the call.

 

 

 

 

 

 

 

Features

DSX Feature Handbook

Features 125

Page 133
Image 133
NEC P/N 1093099 manual Quickly join in a co-worker’s outside call, Using Privacy Release Groups