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Music on Hold
Music on Hold
Description
Callers can listen to music while waiting for their call to go through.
Music on Hold (MOH) plays music to calls on Hold, parked calls, and transferred calls. The music lets the caller know that their call is waiting, not forgotten. Without Music on Hold, the system provides silence to these types of calls. Music on Hold is available from one of four sources: two internal beep tones and two audio input minijacks (which in turn connect to a
With Music on Hold enabled, transferred callers can optionally listen to ringback or MOH while their call waits at the transfer destination.
Operation
Music on Hold is automatic once enabled.
Features
DSX Feature Handbook | Features ◆ 109 |