
Group Call Pickup
Group Call Pickup
Description
Easily answer a call ringing your Pickup Group, even if you don’t know which extension is ringing.
Group Call Pickup allows an extension user to answer a call ringing an extension in their assigned Pickup Group. This permits
However, an extension can be a member of only one pickup group.
Group Call Pickup can answer the following types of calls:
❥Ringing Intercom calls
❥Transferred calls
❥Direct Inward Lines
❥Calls on lines assigned to the Pickup Group
To simplify picking up calls, an extension can have Feature Keys assigned as Group Call Pickup keys. There are three types of Group Call Pickup keys: immediate ring, no ring (lamp only), or delayed ring.
Operation
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| Answering a Pickup Group Call | In these instructions: |
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| [Super Display Soft Key] | |
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| [Keyset Soft Key] |
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To answer a call ringing a phone in your Pickup Group: |
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1. | Lift the handset. |
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2. | Do one of the following. |
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| a. | Press the flashing Group Call Pickup key. |
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| b. | Press INTERCOM and dial *#. |
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User Programmable Feature
Changing the Group Call Pickup Key Ringing
Feature | Mnemonic | Operation | Access Level |
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Group Call Pickup | #RA (#72) | #RAP + Group Call Pickup key repeatedly to select ring- | |
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| ing mode + SPEAKER to exit. |
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| • Call Coverage Keys flash as follows: |
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| - Lamp only = On red |
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| - Immediate ring = On green |
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| - Delay ring = Fast flash green. |
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Features
DSX Feature Handbook | Features ◆ 79 |