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NEC P/N 1093099 manual Hotline Automatic Transfer

Models: P/N 1093099

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Hotline

Hotline

Description

Hotline provides partner extensions with one-button calling and Transfer.

Hotline gives a keyset user with a programmed Hotline key one-button calling and Transfer to another exten- sion (the Hotline partner). Hotline helps co-workers that work closely together. The Hotline partners can call or Transfer calls to each other just by pressing a single key.

In addition, the Hotline key shows the status of the partner’s extension:

Hotline Busy Lamp Indications

When the key is:	The partner extension is:

Off	Idle or not installed

On	Busy or ringing1
Medium Flash	Partner extension is in DND for outside
	calls (option 1).

Fast Flash	Partner extension is in DND for Intercom
	calls (option 2) or All Calls (option 3).

1Ringing Intercom and Group Ring calls light the Hotline key. DILs, Key Ring calls and transferred calls do not.

Hotline Automatic Transfer

With Hotline Automatic Transfer, the extension can Transfer their call to a co-worker just by pressing their Hotline key and hanging up. Without Hotline Automatic Transfer, the user must press TRANSFER before pressing the Hotline key. If the user frequently uses their Hotline key for one-button Transfer to co-workers, Hotline Automatic Transfer is recommended. If the user prefers to consult with their Hotline partner rather than Transfer, disabling Hotline Automatic Transfer would be helpful.

Pressing a Hotline key can Transfer a call to an uninstalled extension’s mailbox (if the mailbox is enabled).

90 ◆ Features

DSX Feature Handbook

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NEC P/N 1093099 manual Hotline Automatic Transfer

Contents

DSX Telephone Feature Handbook NEC Unified Solutions, Inc Table of Contents Ii Table of Contents Direct Station Selection DSS ConsoleKey Ring Language Selection Last Number Redial Iv Table of Contents ParkWalking Class of Service Vi Table of Contents You see DSX-nn FeaturesIntroduction When you are ChartsDSX Dial Codes by Feature Page 1 Intercom + #11 or #Charts Telephone Illustrations Button Display Telephone IntroductionSpeed Dial Bin keys Feature keys Button Display TelephoneCalls Button Super Display Telephone IntroductionButton DSS Console Telephone Illustrations Description OperationAccount Codes To enter an Optional Unforced Account Code Account Codes and Emergency CallsOptional Unforced Account Codes Forced Account CodesAlphanumeric Display Attendant Call Queuing Attendant Call QueuingOperator Call Key To answer a call ﬂashing the Operator Call KeyAttendant Position Attendant PositionAttendant is the system’s call processing focal point To call the attendant Press IntercomAuto Redial To enable Auto RedialAuto Redial Automatic Handsfree To turn Background Music on and off Background MusicBackground Music To Barge In on a call Barge In IntrusionBarge In Intrusion Call Coverage Keys User Programmable Feature Call Forwarding Chaining Call Forwarding CancelCall Forwarding Call Forwarding KeyFor LINE/GRP/ICM, press Intercom + Hold Call Forwarding Toggle in a Personal Speed Dial BinCall Forwarding Conﬁrmation Tone Call Forwarding Clear All #CC #22To activate Call Forwarding Activating or Canceling Call Forwarding Off PremisesCall Forwarding Off Premises Select the number option Select to cancel and back up to stepSelect the bin option Select to override the existing entry and enter aManually Timing Your Outside Call Call TimerAutomatically Timing Your Outside Call To manually time your Intercom or outside callTo review the duration of your last timed call To stop the Call TimerTo restart the Call Timer Camp-On to a Busy Extension Call Waiting / Camp-OnOff-Hook Ringing Camp-On Tones To Camp-On to a busy extensionCallback Cancelling a CallbackTo cancel a Callback Leaving a CallbackClearing the Display Caller IDSingle and Multiple Message Format Compatibility Press CheckTo review your Caller ID log Caller ID LoggingReviewing the Caller ID Log Answering Outside Calls Central Ofﬁce Calls, AnsweringAnswering Priority To answer an outside callCentral Ofﬁce Calls, Placing Store and ForwardPlacing Outside Calls Using Line Keys To place an outside call over a Line GroupTo place an outside call using Store and Forward Using Store and ForwardFeature Name Using Store and Forward and Account CodesCheck Key Checking Feature Key AssignmentsTo check a Feature Key assignment To check a Personal Speed Dial name and numberConference Setting up a ConferenceTo set up a Conference Description CapacityTo exit a Conference without affecting the other parties Using Conference at a Single Line TelephoneExiting a Conference To use Conference at a single line telephoneCordless Telephone To dial using Dial Number Preview Dial Number Preview helps the user avoid dialing errorsUsing Dial Number Preview Dial Number PreviewDial Number Preview Editing Example To replace 2049265410 withNight Mode Control Direct Inward LineDirect Line Access Using Direct Line AccessWhen the DSS/BLF key is Covered extension is Direct Station Selection DSSSetting Up DSS Keys Feature To place a call to a co-worker using a DSS keyTo Transfer a call to a co-worker using a DSS key #253Direct Station Selection DSS Console Default DSS Console Key Assignments DSS Console Feature Key Assignments 60-69Lamp only no ring Call Coverage Key 999 Night key and UCD Night key. The SystemUse this option to assign a Feature Key as a While on a call To use the Release key Using the Speed Processing Keys on the DSS ConsoleTo use the Answer key To use the Transfer keyTo intercept a call ringing a co-worker’s extension Using Directed Call PickupDirected Call Pickup Directory Dialing Using Directory DialingTo place a call using Directory Dialing Select to call the displayed nameDistinctive Ringing Distinctive Ringing HierarchyRing Types When Multiple Calls Ring an ExtensionUnderstanding Ring Types Call TypeTo customize a Ring Set for your extension Using Distinctive Ring ConﬁgurationDistinctive Ring Conﬁguration To customize ringing for your extension’s outside calls Using Extension OverrideExtension Override Using Key Ring Override Key Ring OverrideDo Not Disturb Options This DND option Blocks these calls Do Not DisturbDo Not Disturb BLF for Hotline and Call Coverage Keys Hotline Busy Lamp IndicationsEnabling or Disabling Do Not Disturb To enable or disable DND an extensionCall Coverage Key Busy Lamp Indications If you are on a call or anytime your telephone is not idleDo Not Disturb Override Do Not Disturb OverrideEasily override a co-worker’s Do Not Disturb To use Do Not Disturb OverrideDoor Box Alerts Door BoxDoor Box Relays Controlling the Door Strike Transfer Extended RingingDirect Inward Line Terminal Hunting Extension HuntingCircular Hunting Uniform Call Distribution UCD HuntingTo send a call to a Terminal or Circular Hunting Group To send a call to a UCD GroupWalking Class of Service and Extension Locking Extension LockingTo change your PIN number if you already have one assigned Unlocking an Extension from the Attendant’s Phone34-Button Display Telephone features Feature KeysFeature Keys simplify feature operation Extension Feature Key Assignments 90-98Hotline key Extension Feature Key Assignments Page 3 While on a handset Account Code Programming Feature Keys Mnemonic Operation Access LevelHold + Press Volume Up or Volume Down to select Call ForwardingTo Flash the outside line you are on FlashFlashing and Outside Line Flexible Numbering Plan Disconnect a co-worker’s outside call in an emergency Using Forced Line DisconnectForced Line Disconnect To disconnect a busy lineTo answer a call ringing a phone in your Pickup Group Group Call PickupAnswering a Pickup Group Call Group Listen Group Ring Placing and Transferring Ring Group CallsTo answer a call ringing your Ring Group Answering Ring Group CallsAnswer a Call to a Ring Group Handsfree Answerback and Forced Intercom Ringing Handsfree and Handsfree AnswerbackHandsfree To turn incoming voice announcements off #VA + V for voice announce or R for ring + Speaker to ExitHeadset Compatibility Headset KeyOff-Hook Signaling and Headsets Hold Hold Recall Display To pick up an Intercom call from Hold To pick up an outside call on Exclusive HoldTo place an Intercom call on Hold To place an outside or Intercom call on Exclusive HoldHotline Hotline Automatic TransferTo transfer a call to your Hotline partner To place a call to your Hotline partnerPress your Hotline key To answer a call from your Hotline partnerInteractive Soft Keys Placing and Answering Intercom Calls IntercomUse Intercom to call any co-worker To answer an intercom callPark Key RingHold Select Spanish as your display language Language SelectionSelect English as your display language Select to exitEnhanced Last Number Redial Using Last Number RedialLast Number Redial Quickly redial the last number dialedTo redial your last call at a Super Display Telephone Using Enhanced Last Number RedialTo redial your last call at a 3-line display telephone Line Group Routing Using Line Group RoutingTo place a call using Line Group Routing Line Groups Dial codes to access Line Groups for outgoing callsUsing Line Groups To place a call over a Line GroupLine Key BLF Indications Press a line key for one-touch access to an outside lineLine Keys Setting Line Key Ringing Feature To place a call using a line keyTo answer an incoming call using a line key Line Callback Line Queuing / Line CallbackLine Queuing Line Queuing PriorityFixed Loop Keys Switched Loop KeysLoop Keys Loop keys simplify answering and placing callsTo place a call on a loop key Using Loop KeysTo answer a call on a loop key Meet-Me Conference Using Meet-Me ConferenceTo set up a Meet-Me Conference To join a Meet-Me ConferenceTo leave a Message Waiting Using Message WaitingMessage Waiting To answer a Message WaitingHandsfree Reply Soft Key Using Microphone MuteMicrophone Mute To activate or deactivate Microphone MuteTo Monitor a call Using Monitor / Silent MonitorMonitor / Silent Monitor Music on Hold Programming Names Names for Extensions and LinesNames help identify lines and extensions To program your extension’s nameName Programming Chart Additional Name Programming OptionsUse Night Service to reroute calls after hours Night Service / Night RingNight Service Keys To answer a call that rings a line or loop key at night To answer a call that is ringing over the Paging speakersOff-Hook Signaling for Intercom Calls Off-Hook SignalingOff-Hook Signaling for Outside Calls Off-Hook Signaling for Hotline Calls#647 Clear = NoneExternal Paging PagingInternal Paging Relay ControlDoor Chime Over External Ring Over Page Volume AdjustmentIntercom Ring Over External Background Music Over ExternalTo make an internal Paging announcement #VP + Y to enable or N to disable + Speaker to exitMaking a Page Announcement Lift the handset Dial *0 Converse with the callerPark On redPersonal Park Orbit Recall Display System Park Orbit Recall DisplayPark To Park or retrieve a call in Personal Park OrbitPBX/Centrex Access Codes PBX / Centrex CompatibilityIntercom Prime Line Prime Line PreferenceIdle Prime Line Prime Line vs. Ringing Line PreferencePrivacy Quickly join in a co-worker’s outside call Using Privacy Release GroupsPrivacy Release Groups You can have a line reserved exclusively for your own use Using your Private LinePrivate Line To answer an incoming call on your Private LineProgrammable Idle Menu Soft Keys Super Display CallsSpeed Dial number or name if programmed Programmable Idle Menu Customizing your Idle Menu Soft keys Super Display OnlyTo customize your idle menu soft keys #SM #76Pulse to Tone Conversion Converting Dialing from DP to DtmfRemoving Lines and Extensions from Service Removing Lines and Extensions from ServiceReverse Voice Over Privately call a co-worker while you’re busy on your handsetTo return to your initial caller To place a call using Reverse Voice OverTo Transfer a call using your Reverse Voice Over key To place a call to your Reverse Voice Over partnerTo use the Ringdown extension Using RingdownRingdown Extension To bypass RingdownSimply lift the handset to answer a ringing call Keyset Attendant FeatureRinging Line Preference Does pressing Speaker while in the Headset mode To bypass Ringing Line Preference User Programmable Feature Using Ringing Line PreferenceTo use Ringing Line Preference #757Save the number you just dialed for quick redialing Using Save Number DialedSave Number Dialed To save the outside number you just dialed up to 32 digitsOption Default Selectable Display MessagingSetting Up Selectable Display Messaging To select a Selectable Display MessageName Programming Chart Barge Single Line TelephonesMessage Waiting Call Waiting / Camp-On Door Box To place a call to the Door Box Direct Line AccessDirected Call Pickup To answer the Door Box ringingTo retrieve a call from Exclusive Hold Group Call PickupTo place a call on Exclusive Hold Intercom To place an Intercom callPaging Meet-Me Conference To set up a Meet-Me ConferenceMessage Waiting To leave a message for a co-worker Pulse to Tone Conversion Park To Park a callTo retrieve a parked call Speed Dial To dial a Speed Dial numberTransfer To transfer your call SplitTandem Calls / Unsupervised Conference Voice Mail To leave a voice mail message for a co-workerSpeed Dial Programming and Dialing Personal Speed Dial Chaining Bins for Dialing Long NumbersChaining Notes To program a Personal Speed Dial numberTo dial a stored Personal Speed Dial number To program a System Speed Dial numberTo dial a stored System Speed Dial number User Programmable FeaturesProgramming and Dialing System Speed Dial Speaker to exit Programming System Speed DialName Programming Chart Using Split Split AlternateButton Backlit Display Telephone with Speakerphone Station Key TelephonesButton Display Telephone with Speakerphone For this feature Lamp does this Ring/Message LampTandem Calls / Unsupervised Conference Setting up a Tandem CallTo set up a Tandem Call Setting up a Tandem Call at a Single Line Telephone Disconnecting a Tandem CallTo disconnect a tandem call using Forced Line Disconnect To set up a Tandem Call at a single line telephonePlace or answer an outside call Using Line-to-Line Transfer to set up a Tandem CallTo set up a Tandem Call via line-to-line Transfer Time and Date #TD #83Handsfree Transfer TransferTransfer Recall Display Send the outside call you are on to a co-workerUsing Transfer Transfer #22 User Programmable FeaturesUser Programmable Features #47#45 Intercom + Press Volume Up or VolumeKeys + Hold + Intercom + Volume Up #87#RLP Voice Mail Message Center Mailbox Personal Answering Machine EmulationVoice Mail Overﬂow Interactive Soft Key Shows New MessagesTo activate or cancel Call Forwarding to your mailbox To hang up while using your mailboxActivating or Canceling Call Forwarding to your Mailbox To call your mailboxTransferring Calls to a Mailbox Method B Transfer without ﬁrst ringing Press TransferTo record your active call in a mailbox Using Conversation RecordUsing the Message Center You see Record MailboxUsing Answering Machine Emulation To activate or cancel Personal Answering Machine EmulationVoice Mail To initiate a Voice Over to a busy extension Using Voice OverVoice Over To respond to a Voice Over alert one to your extensionDisplay Brightness and Contrast Control Volume, Brightness, and Contrast ControlsVolume Control Presets To set up the volume control presets Adjusting your Telephone’s VolumeTo adjust the display contrast Select the volume control preset modeSelect the display preset mode Walking Class of Service Using Walking Class of ServiceWalking Class of Service Walking Class of Service