Single Line Telephones
Split
A single line telephone can Split (alternate) between their current call and waiting calls. The waiting calls can include a call you previously placed on Exclusive Hold or
To Split (Alternate) between your current call and a waiting call:
1.
Hookflash and dial *7.
•You are connected to your
•Repeat this procedure to cycle through all your waiting calls (from oldest to newest) and return to your first call.
Tandem Calls / Unsupervised Conference
1.Establish outside call (e.g., lift handset, dial 9, and dial outside number)
2.Hookflash and dial another outside call.
3.Hookflash and dial #10 to set up the Conference.
4.Hang up.
•If the outside parties disconnect, the lines you selected do not have Tandem Calling capability.
Transfer
To transfer your call:
1.Place or answer call.
2.Hookflash and dial the extension to which you want to Transfer the call.
•To Transfer the call to the voice mail Automated Attendant, dial the voice mail master number (700).
3.Do one of the following.
a.To transfer the call unscreened, hang up.
b.To screen the transfer, wait for the called party to answer before hanging up.
To receive Transfer (if you get an Intercom call announcing it):
1.
Stay on the line.
• The Transfer goes through when the calling party hangs up.
Voice Mail
To leave a voice mail message for a co-worker:
1.Place Intercom call to
•The extension you call can be unanswered, busy, or in Do Not Disturb.
2.Dial 8 and hang up.
•
To call your voice mail mailbox:
1.Lift the handset.
2, | Dial *8. |
148 ◆ Features | DSX Feature Handbook |
