Direct Inward Line
Direct Inward Line
Description
A DIL lets an employee know which calls are just for them.
A Direct Inward Line (DIL) is a line that rings an extension directly. Since DILs only ring one extension, employees always know which calls are for them. For example, a company operator can have a Direct Inward Line for International Sales Information. When outside callers dial the DIL’s phone number, the call rings the operator on the International Sales line key. The DIL does not ring other extensions.
Assigning a DIL to an extension automatically provides immediate ringing and incoming access for the line, with no additional programming required.
A DIL can ring:
❥Extension numbers (including the attendant’s extension)
❥Ring Group master numbers
❥UCD Group master numbers (including the voice mail master number)
Night Mode Control
The extension to which the line is terminated controls the night mode of the line. For example, if extension 301 has line 1 assigned as a DIL, the user can press DND to switch line 1 to its night routing destination. Switching line 1 to night mode at extension 301 has no affect on the night mode of the system. This flexibil- ity could allow a service dispatcher with several DILs to independently send lines to their night destinations without affecting the night mode of the entire system.
Operation
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| Handling Your Direct Inward Lines | In these instructions: |
| [Super Display Soft Key] | |
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| [Keyset Soft Key] |
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To answer a call on your Direct Inward Line: |
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1. | The line or loop key for your DIL flashes green. |
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2. | Lift handset. |
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| • The key lights on green when you connect to your caller. |
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To place your Direct Inward Line into the Night Mode: |
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1. | Press DND. |
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| • Your DND flashes. |
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| • This also enables Do Not Disturb for your extension. |
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42 ◆ Features | DSX Feature Handbook |
