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Net2Phone Max 410, Max 420, Max 430 manual Overview, Product Features

Models: Max 420 Max 410 Max 430

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Max 410/420/430 User’s Guide – Chapter 1

1 1 Welcome

Overview

Congratulations on purchasing the Max 410/420/430!

The Max 410/420/430 is a Voice over Internet Protocol (VoIP) device that allows you to make multiple outgoing calls over the Internet using a single Ethernet Local Area Network (LAN) connection. The Max 410/420/430 works like a gateway to convert the analog signal from your telephones to Voice over Internet Protocol (VoIP). It then uses the LAN’s broadband connection to send calls over the Internet via ’s service platform. Since Net2Phone calls bypass most of the Public Switched Telephone Network (PSTN), the result is significant savings on long-distance communications services.

This chapter describes:

Product Features

New Features and Functionality

Package Contents

System and Service

Requirements

About this Guide

Product Features

The Max 410, 420, and 430 is a stand-alone device that connects directly into an existing LAN through an RJ-45 port. The Max 410 contains four FXO ports, Max 420 contains four FXS ports and Max 430 contains 3 FXS ports and 1 FXO port.

FXS (Foreign EXchange Station) interfaces are used to connect standard analog devices such as corded and cordless telephones or fax machines. Optionally, they may be connected to the analog trunk card on a Public Branch

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Net2Phone Max 410, Max 420, Max 430 manual Overview, Product Features

Contents

Page Page Page Max 410/420/430 User’s Guide Table of Contents Remote IVR Configuration Max-to-Max IVR Configuration Using the MAX WEB ManagerHelp with your Max 410/420/430 For Max 410For Max Page Overview Product FeaturesMax 410/420/430 User’s Guide Chapter New Features and Functionality Max 410/420/430 User’s Guide Chapter System and Service Requirements Package ContentsHardware Requirements About this GuideMax 410, 420, To a LAN Getting StartedLogging into Max Web ManagerSymbols Getting Started Installing the Max 410/420/430 Locating Your FXS and/or FXO PortsPhysical Port Numbering Max 410/420/430 User’s Guide Chapter Connecting the Max 410’s FXO Ports to a Connecting the Max to a PBXMax 420 Connections to a PBX Connecting the Max 420’s FXS Ports to aMax 430 Connections to a PBX Connecting the Max 430’s FXS/FXO Ports to a Telephone/PBXConnecting the Max 420/430’s FXS Ports to a Fax Machine Max 410/420/430 User’s Guide Chapter Dhcp LAN Max 410/420/430 User’s Guide Chapter Using the HyperTerminal Emulation Program Connecting to the Max 410 through a Serial CableLogin prompt is displayed Password prompt appearsEnter key Obtaining the Max’s Dhcp IP address via HyperTerminal Connecting to a LAN with Static IP AddressesDisabling Dhcp from a telephone keypad Max 420/430 Entering Static IP Addresses from a Telephone KeypadTo enter an IP address Entering an IP Address from a Telephone Keypad Max 420/430Voice prompt responds, Please enter your IP address To enter a netmask addressNew netmask address is now in effect Re-enabling Dhcp from a Telephone Keypad Max 420/430Entering Static IP Addresses via HyperTerminal Max Turning Dhcp On or Off from HyperTerminalEntering an IP Address Enter IP Address prompt appears Figure To enter the Max’s IP parameters from this menuHyperTerminal Window Enter IP Address Max 410/420/430 User’s Guide Chapter Logging into the Max Web Manager Click the enter Open the door area Network Password dialog box appearsNetwork Password Dialog Box Max 410/420/430 User’s Guide Chapter Using the Max Web Port Configuration Network and Voice ConfigurationTo assign an address to a port Doorman Network Configuration TableVoice Configuration Table IP Configuration TableClient CDR function enable checkbox click to enable the CDR feature CDR Configuration TableConfiguring Firewalls MAX Firewall Port # Port Type Numbers Max 410/420/430 User’s Guide Chapter New settings should now be in effect Account ConfigurationCheck the Use account for all ports checkbox Single Account ManagementMake sure that Use account for all ports is not checked Multiple Account ManagementRouting Table Configuration Login ButtonAnnounce Account Balance Adding an Entry to the Current Routing Table Logical Port Numbering2, 3, 4 Interface Type DescriptionRemote IVR Configuration Integrated Voice Response IVR ConfigurationRemote Access IVR Configuration Table This option combines the two functions described above Max 410/420/430 User’s Guide Chapter New York City Max-to-Max IVR ConfigurationMax-to-Max IVR Configuration Table Configuring Max-to-Max CallingMax 410/420/430 User’s Guide Chapter Receiving Max-to-Max Calls Max 410/420/430 User’s Guide Chapter Max-to-Max Call Flow Inbound Allow List ConfigurationTo add a number to the inbound allow list Disconnect Unauthorized Caller radio buttonClass of Service Configuration Request Account and PIN From Unauthorized CallersTo add restricted digits to a class definition To delete restricted digits from a class definition Class ConfigurationsTo assign a class to a particular port Port Class ConfigurationLocal Dialing System Local Dialing SystemMax 410/420/430 User’s Guide Chapter System Name Change System Information CommandsOther Web Manager Functions Load Default ConfigShow Log Messages Restart SystemUpgrading the System Software Download Latest Firmware Preparing for the UpgradeTo upgrade the Max firmware Performing the UpgradeHelp Help with your Max 410/420/430Pound Key Placing Calls to the PstnPlacing Calls to Destinations within North America Placing International Calls Max-to-Max CallingCalling a Max 420’s FXS Port from Another Max Calling a Max 410’s FXO Port from Another MaxOn the London remote Max unit On the New York City local Max unitMax 410/420/430 User’s Guide Chapter Installation Problems Appendix a TroubleshootingSymptom Possible Corrective Cause Action Network ProblemsUse the star key * in place of the periods Configuration Problems Calling ProblemsWhen I attempt to make a call, I hear a fast busy signal Faxing Problems Max 410/420/430 User’s Guide Appendix Appendix B Technical Support There are no user-serviceable parts inside the unitAppendix C System Specifications Temperature Storage temperature Input powerMain processor OperationLogical Appendix D Physical and Logical Port Number TableFor Max 410 Appendix E Approvals and ListingsFor Max FCC Declaration of ConformityParty responsible for product compliance Appendix F End User Warranty Max 410/420/430 User’s Guide Appendix Index Load Default ·Network Password · Telephone ·Telephone keypad · 18, 22, 23, 25