Table of Contents | Net2Phone Max 430, Max 410, Max 420 manual

	Max 410/420/430 User’s Guide
Table of Contents
1	WELCOME	1
	OVERVIEW	1
	PRODUCT FEATURES	1
	NEW FEATURES AND FUNCTIONALITY	3
	PACKAGE CONTENTS	5
	SYSTEM AND SERVICE REQUIREMENTS	5
	General Requirements	5
	Hardware Requirements	6
	ABOUT THIS GUIDE	6
	Symbols	8
2	GETTING STARTED	9
	OVERVIEW	9
	LOCATING YOUR FXS AND/OR FXO PORTS	10
	Physical Port Numbering	10
	INSTALLING THE MAX 410/420/430	10
	CONNECTING THE MAX TO A PBX	12
	Connecting the Max 410’s FXO Ports to a PBX	12
	Connecting the Max 420’s FXS Ports to a PBX	13
	Connecting the Max 430’s FXS/FXO Ports to a Telephone/PBX
	...................................................................................................	14
	CONNECTING THE MAX 420/430’S FXS PORTS TO A FAX MACHINE	15
3 CONNECTING THE MAX 410/420/430 TO A LAN		17
	CONNECTING THE MAX 410/420/430 TO A DHCP LAN	17
	Obtaining the Max 420/430’s DHCP IP Address via a Telephone
	Keypad	18
	Connecting to the Max 410 through a Serial Cable	19
	Using the HyperTerminal Emulation Program	19
	Obtaining the Max’s DHCP IP address via HyperTerminal ....	21
	CONNECTING TO A LAN WITH STATIC IP ADDRESSES	21
	Entering Static IP Addresses from a Telephone Keypad	22
	Disabling DHCP from a telephone keypad (Max 420/430)	22
	Entering an IP Address from a Telephone Keypad (Max
	420/430)	23

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Net2Phone Max 430, Max 410, Max 420 manual Table of Contents

Contents

Page Page Page Max 410/420/430 User’s Guide Table of Contents Remote IVR Configuration Max-to-Max IVR Configuration Using the MAX WEB Manager For Max Help with your Max 410/420/430For Max 410 Page Overview Product Features Max 410/420/430 User’s Guide Chapter New Features and Functionality Max 410/420/430 User’s Guide Chapter System and Service Requirements Package Contents Hardware Requirements About this Guide Max 410, 420, To a LAN Getting StartedLogging into Max Web Manager Symbols Getting Started Physical Port Numbering Installing the Max 410/420/430Locating Your FXS and/or FXO Ports Max 410/420/430 User’s Guide Chapter Connecting the Max 410’s FXO Ports to a Connecting the Max to a PBX Max 420 Connections to a PBX Connecting the Max 420’s FXS Ports to a Max 430 Connections to a PBX Connecting the Max 430’s FXS/FXO Ports to a Telephone/PBX Connecting the Max 420/430’s FXS Ports to a Fax Machine Max 410/420/430 User’s Guide Chapter Dhcp LAN Max 410/420/430 User’s Guide Chapter Using the HyperTerminal Emulation Program Connecting to the Max 410 through a Serial Cable Enter key Login prompt is displayedPassword prompt appears Obtaining the Max’s Dhcp IP address via HyperTerminal Connecting to a LAN with Static IP Addresses Disabling Dhcp from a telephone keypad Max 420/430 Entering Static IP Addresses from a Telephone Keypad To enter an IP address Entering an IP Address from a Telephone Keypad Max 420/430Voice prompt responds, Please enter your IP address To enter a netmask address New netmask address is now in effect Re-enabling Dhcp from a Telephone Keypad Max 420/430 Entering an IP Address Entering Static IP Addresses via HyperTerminal MaxTurning Dhcp On or Off from HyperTerminal Enter IP Address prompt appears Figure To enter the Max’s IP parameters from this menu HyperTerminal Window Enter IP Address Max 410/420/430 User’s Guide Chapter Logging into the Max Web Manager Click the enter Open the door area Network Password dialog box appears Network Password Dialog Box Max 410/420/430 User’s Guide Chapter Using the Max Web To assign an address to a port Port ConfigurationNetwork and Voice Configuration Doorman Network Configuration Table Client Voice Configuration TableIP Configuration Table CDR function enable checkbox click to enable the CDR feature CDR Configuration Table Configuring Firewalls MAX Firewall Port # Port Type Numbers Max 410/420/430 User’s Guide Chapter New settings should now be in effect Account Configuration Check the Use account for all ports checkbox Single Account Management Make sure that Use account for all ports is not checked Multiple Account Management Announce Account Balance Routing Table ConfigurationLogin Button Adding an Entry to the Current Routing Table Logical Port Numbering 2, 3, 4 Interface Type Description Remote IVR Configuration Integrated Voice Response IVR Configuration Remote Access IVR Configuration Table This option combines the two functions described above Max 410/420/430 User’s Guide Chapter New York City Max-to-Max IVR Configuration Max-to-Max IVR Configuration Table Configuring Max-to-Max Calling Max 410/420/430 User’s Guide Chapter Receiving Max-to-Max Calls Max 410/420/430 User’s Guide Chapter Max-to-Max Call Flow Inbound Allow List Configuration To add a number to the inbound allow list Disconnect Unauthorized Caller radio button To add restricted digits to a class definition Class of Service ConfigurationRequest Account and PIN From Unauthorized Callers To delete restricted digits from a class definition Class Configurations To assign a class to a particular port Port Class Configuration Local Dialing System Local Dialing System Max 410/420/430 User’s Guide Chapter System Name Change System Information Commands Other Web Manager Functions Load Default Config Upgrading the System Software Show Log MessagesRestart System Download Latest Firmware Preparing for the Upgrade To upgrade the Max firmware Performing the Upgrade Help Help with your Max 410/420/430 Placing Calls to Destinations within North America Pound KeyPlacing Calls to the Pstn Placing International Calls Max-to-Max CallingCalling a Max 420’s FXS Port from Another Max Calling a Max 410’s FXO Port from Another Max On the London remote Max unit On the New York City local Max unit Max 410/420/430 User’s Guide Chapter Installation Problems Appendix a Troubleshooting Symptom Possible Corrective Cause Action Network Problems Use the star key * in place of the periods When I attempt to make a call, I hear a fast busy signal Configuration ProblemsCalling Problems Faxing Problems Max 410/420/430 User’s Guide Appendix Appendix B Technical Support There are no user-serviceable parts inside the unit Appendix C System Specifications Temperature Storage temperature Input powerMain processor Operation Logical Appendix D Physical and Logical Port Number Table For Max 410 Appendix E Approvals and ListingsFor Max FCC Declaration of Conformity Party responsible for product compliance Appendix F End User Warranty Max 410/420/430 User’s Guide Appendix Index Load Default · Telephone keypad · 18, 22, 23, 25 Network Password ·Telephone ·