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Net2Phone
Max 420, Max 410, Max 430
manual
Models:
Max 420
Max 410
Max 430
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Troubleshooting
Install
Password
Load Default Config
Symbols
Login
Connecting the Max to a PBX
Warranty
Port Configuration
Network Problems
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Contents
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Max 410/420/430 User’s Guide
Table of Contents
Remote IVR Configuration Max-to-Max IVR Configuration
Using the MAX WEB Manager
For Max 410
Help with your Max 410/420/430
For Max
Page
Overview
Product Features
Max 410/420/430 User’s Guide Chapter
New Features and Functionality
Max 410/420/430 User’s Guide Chapter
System and Service Requirements
Package Contents
Hardware Requirements
About this Guide
Max 410, 420, To a LAN
Getting Started
Logging into
Max Web Manager
Symbols
Getting Started
Locating Your FXS and/or FXO Ports
Installing the Max 410/420/430
Physical Port Numbering
Max 410/420/430 User’s Guide Chapter
Connecting the Max 410’s FXO Ports to a
Connecting the Max to a PBX
Max 420 Connections to a PBX
Connecting the Max 420’s FXS Ports to a
Max 430 Connections to a PBX
Connecting the Max 430’s FXS/FXO Ports to a Telephone/PBX
Connecting the Max 420/430’s FXS Ports to a Fax Machine
Max 410/420/430 User’s Guide Chapter
Dhcp LAN
Max 410/420/430 User’s Guide Chapter
Using the HyperTerminal Emulation Program
Connecting to the Max 410 through a Serial Cable
Password prompt appears
Login prompt is displayed
Enter key
Obtaining the Max’s Dhcp IP address via HyperTerminal
Connecting to a LAN with Static IP Addresses
Disabling Dhcp from a telephone keypad Max 420/430
Entering Static IP Addresses from a Telephone Keypad
To enter an IP address
Entering an IP Address from a Telephone Keypad Max 420/430
Voice prompt responds, Please enter your IP address
To enter a netmask address
New netmask address is now in effect
Re-enabling Dhcp from a Telephone Keypad Max 420/430
Turning Dhcp On or Off from HyperTerminal
Entering Static IP Addresses via HyperTerminal Max
Entering an IP Address
Enter IP Address prompt appears Figure
To enter the Max’s IP parameters from this menu
HyperTerminal Window Enter IP Address
Max 410/420/430 User’s Guide Chapter
Logging into the Max Web Manager
Click the enter Open the door area
Network Password dialog box appears
Network Password Dialog Box
Max 410/420/430 User’s Guide Chapter
Using the Max Web
Network and Voice Configuration
Port Configuration
To assign an address to a port
Doorman
Network Configuration Table
IP Configuration Table
Voice Configuration Table
Client
CDR function enable checkbox click to enable the CDR feature
CDR Configuration Table
Configuring Firewalls
MAX Firewall Port # Port Type Numbers
Max 410/420/430 User’s Guide Chapter
New settings should now be in effect
Account Configuration
Check the Use account for all ports checkbox
Single Account Management
Make sure that Use account for all ports is not checked
Multiple Account Management
Login Button
Routing Table Configuration
Announce Account Balance
Adding an Entry to the Current Routing Table
Logical Port Numbering
2, 3, 4
Interface Type Description
Remote IVR Configuration
Integrated Voice Response IVR Configuration
Remote Access IVR Configuration Table
This option combines the two functions described above
Max 410/420/430 User’s Guide Chapter
New York City
Max-to-Max IVR Configuration
Max-to-Max IVR Configuration Table
Configuring Max-to-Max Calling
Max 410/420/430 User’s Guide Chapter
Receiving Max-to-Max Calls
Max 410/420/430 User’s Guide Chapter
Max-to-Max Call Flow
Inbound Allow List Configuration
To add a number to the inbound allow list
Disconnect Unauthorized Caller radio button
Request Account and PIN From Unauthorized Callers
Class of Service Configuration
To add restricted digits to a class definition
To delete restricted digits from a class definition
Class Configurations
To assign a class to a particular port
Port Class Configuration
Local Dialing System
Local Dialing System
Max 410/420/430 User’s Guide Chapter
System Name Change
System Information Commands
Other Web Manager Functions
Load Default Config
Restart System
Show Log Messages
Upgrading the System Software
Download Latest Firmware
Preparing for the Upgrade
To upgrade the Max firmware
Performing the Upgrade
Help
Help with your Max 410/420/430
Placing Calls to the Pstn
Pound Key
Placing Calls to Destinations within North America
Placing International Calls
Max-to-Max Calling
Calling a Max 420’s FXS Port from Another Max
Calling a Max 410’s FXO Port from Another Max
On the London remote Max unit
On the New York City local Max unit
Max 410/420/430 User’s Guide Chapter
Installation Problems
Appendix a Troubleshooting
Symptom Possible Corrective Cause Action
Network Problems
Use the star key * in place of the periods
Calling Problems
Configuration Problems
When I attempt to make a call, I hear a fast busy signal
Faxing Problems
Max 410/420/430 User’s Guide Appendix
Appendix B Technical Support
There are no user-serviceable parts inside the unit
Appendix C System Specifications
Temperature Storage temperature
Input power
Main processor
Operation
Logical
Appendix D Physical and Logical Port Number Table
For Max 410
Appendix E Approvals and Listings
For Max
FCC Declaration of Conformity
Party responsible for product compliance
Appendix F End User Warranty
Max 410/420/430 User’s Guide Appendix
Index
Load Default ·
Telephone ·
Network Password ·
Telephone keypad · 18, 22, 23, 25
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