Net2Phone Max 420, Max 410 Integrated Voice Response IVR Configuration, Remote IVR Configuration

Max 410/420/430 User’s Guide – Chapter 5

NOTE: The two VoIP entries in the Current Routing Table cannot be deleted, as they are necessary for correct operation of the Max 410/420/430 system.

After the desired changes have been entered, click the Save button to save them. The unit must then be rebooted as described in Restart System on page 53 to activate the new settings.

Integrated Voice Response (IVR) Configuration

This section describes the remote IVR and Max-to-Max IVR configuration methods.

Remote IVR Configuration

The remote access IVR and Max-to-Max IVR supports multiple passwords. You can enter up to ten (10) different passwords, up to five digits each. When entering multiple passwords, separate each password with a comma (,).

Remote access IVR is supported for FXS/FXO ports, and Max-to-Max IVR is supported for FXO ports. For FXS IVR, user must add the IVR access number to the routing table for IVR access. The IVR access number can be generated by adding an entry in the routing table with the IVR interface type.

REMINDER: A separate port with its own telephone line connection to the PBX or to an analog telephone is required for each concurrent telephone call desired. For example if capability for 3 concurrent calls is desired then the Max must have at least 3 ports each connected to the PBX or to an analog telephone.

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