Preparing for the Upgrade | Net2Phone Max 430, Max 410, Max 420

Max 410/420/430 User’s Guide – Chapter 5

Figure 32 – Download Latest Firmware Page

IMPORTANT: Before upgrading to version 1.5.30, you should follow the Preparing for the Upgrade section below to ensure that the Max’s fax features will work properly.

Preparing for the Upgrade

BEFORE upgrading to version 1.5.30, follow these procedures:

1.If you do not have a copy of your Max 410/420/430 configuration settings, including any fields that you modified from the original factory default settings, you may want to take a snapshot of the settings for future reference. Simply print each configuration page from the Web Manager and save the hard copy for future reference.

2.Check the FAX Only port settings via the Web Manager. If any ports are set to Yes (Y), you must clear the settings before upgrading. Doing so will

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Net2Phone Max 430, Max 410, Max 420 manual Preparing for the Upgrade, Download Latest Firmware

Contents

Page Page Page Max 410/420/430 User’s Guide Table of Contents Using the MAX WEB Manager Remote IVR Configuration Max-to-Max IVR Configuration For Max Help with your Max 410/420/430For Max 410 Page Product Features Overview Max 410/420/430 User’s Guide Chapter New Features and Functionality Max 410/420/430 User’s Guide Chapter Package Contents System and Service Requirements About this Guide Hardware Requirements Logging into Getting StartedMax 410, 420, To a LAN Max Web Manager Symbols Getting Started Physical Port Numbering Installing the Max 410/420/430Locating Your FXS and/or FXO Ports Max 410/420/430 User’s Guide Chapter Connecting the Max to a PBX Connecting the Max 410’s FXO Ports to a Connecting the Max 420’s FXS Ports to a Max 420 Connections to a PBX Connecting the Max 430’s FXS/FXO Ports to a Telephone/PBX Max 430 Connections to a PBX Connecting the Max 420/430’s FXS Ports to a Fax Machine Max 410/420/430 User’s Guide Chapter Dhcp LAN Max 410/420/430 User’s Guide Chapter Connecting to the Max 410 through a Serial Cable Using the HyperTerminal Emulation Program Enter key Login prompt is displayedPassword prompt appears Connecting to a LAN with Static IP Addresses Obtaining the Max’s Dhcp IP address via HyperTerminal Entering Static IP Addresses from a Telephone Keypad Disabling Dhcp from a telephone keypad Max 420/430 Voice prompt responds, Please enter your IP address Entering an IP Address from a Telephone Keypad Max 420/430To enter an IP address To enter a netmask address Re-enabling Dhcp from a Telephone Keypad Max 420/430 New netmask address is now in effect Entering an IP Address Entering Static IP Addresses via HyperTerminal MaxTurning Dhcp On or Off from HyperTerminal To enter the Max’s IP parameters from this menu Enter IP Address prompt appears Figure HyperTerminal Window Enter IP Address Max 410/420/430 User’s Guide Chapter Logging into the Max Web Manager Network Password dialog box appears Click the enter Open the door area Network Password Dialog Box Max 410/420/430 User’s Guide Chapter Using the Max Web To assign an address to a port Port ConfigurationNetwork and Voice Configuration Network Configuration Table Doorman Client Voice Configuration TableIP Configuration Table CDR Configuration Table CDR function enable checkbox click to enable the CDR feature Configuring Firewalls MAX Firewall Port # Port Type Numbers Max 410/420/430 User’s Guide Chapter Account Configuration New settings should now be in effect Single Account Management Check the Use account for all ports checkbox Multiple Account Management Make sure that Use account for all ports is not checked Announce Account Balance Routing Table ConfigurationLogin Button Logical Port Numbering Adding an Entry to the Current Routing Table Interface Type Description 2, 3, 4 Integrated Voice Response IVR Configuration Remote IVR Configuration Remote Access IVR Configuration Table This option combines the two functions described above Max 410/420/430 User’s Guide Chapter Max-to-Max IVR Configuration New York City Configuring Max-to-Max Calling Max-to-Max IVR Configuration Table Max 410/420/430 User’s Guide Chapter Receiving Max-to-Max Calls Max 410/420/430 User’s Guide Chapter Inbound Allow List Configuration Max-to-Max Call Flow Disconnect Unauthorized Caller radio button To add a number to the inbound allow list To add restricted digits to a class definition Class of Service ConfigurationRequest Account and PIN From Unauthorized Callers Class Configurations To delete restricted digits from a class definition Port Class Configuration To assign a class to a particular port Local Dialing System Local Dialing System Max 410/420/430 User’s Guide Chapter System Information Commands System Name Change Load Default Config Other Web Manager Functions Upgrading the System Software Show Log MessagesRestart System Preparing for the Upgrade Download Latest Firmware Performing the Upgrade To upgrade the Max firmware Help with your Max 410/420/430 Help Placing Calls to Destinations within North America Pound KeyPlacing Calls to the Pstn Calling a Max 420’s FXS Port from Another Max Max-to-Max CallingPlacing International Calls Calling a Max 410’s FXO Port from Another Max On the New York City local Max unit On the London remote Max unit Max 410/420/430 User’s Guide Chapter Appendix a Troubleshooting Installation Problems Network Problems Symptom Possible Corrective Cause Action Use the star key * in place of the periods When I attempt to make a call, I hear a fast busy signal Configuration ProblemsCalling Problems Faxing Problems Max 410/420/430 User’s Guide Appendix There are no user-serviceable parts inside the unit Appendix B Technical Support Appendix C System Specifications Main processor Input powerTemperature Storage temperature Operation Appendix D Physical and Logical Port Number Table Logical For Max Appendix E Approvals and ListingsFor Max 410 FCC Declaration of Conformity Party responsible for product compliance Appendix F End User Warranty Max 410/420/430 User’s Guide Appendix Load Default · Index Telephone keypad · 18, 22, 23, 25 Network Password ·Telephone ·