Max 410/420/430 User’s Guide – Appendix
Guide). Then check to see if 00 REL
DM_NOT_SPECIFIED is displayed. This would indicate that the doorman servers couldn’t be found. Make sure that the DNS server IP parameter values are correct so that the doorman can be reached.
When I attempt to call into my Max 410/420/430 from another unit via *72, I get a busy signal.
Make sure the account number you are calling from is valid and has a correct PIN.
Make sure the account you are calling from has sufficient funds.
Make sure you entered the correct number to be dialed.
Make sure you entered *72 before the number.
If the port you are calling is sharing an account number with other ports, make sure that only the port you dialed is set to Login in the Account Information table. See Configuring Accounts on page 35 in this Guide.
When I attempt to make a call from either an FXS or FXO port, I get immediately disconnected.
Use the ping command to determine that the Max’s connection to the LAN is functioning. The ping command is discussed in Entering an IP Address on page 26 in this Guide.
Make sure that an account number has been entered for the port from which you are calling, and that there are funds in the account. This topic is covered in Configuring Accounts on page 35 in this Guide.
Faxing Problems
When I attempt to fax, either the fax quality is poor or I’m not able to fax at all.
If the FAX Only field (on the Account Configuration page of the Web Manager) for one or more ports was set to Y (yes) before
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