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Print Image Quality Problems
Black page | The print cartridge is old or damaged. | Replace the print cartridge. |
| The |
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| be defective. | Contact your dealer or an authorized service |
|
| provider. |
Blank page | The sealing tape of the print cartridge | Pull out the sealing tape. |
| is not pulled out. |
|
| The printer feeds two or more sheets | Avoid adding paper to a nearly full stack. |
| at a time. |
|
| The print cartridge is old or damaged. | Replace the print cartridge. |
| The toner in the print cartridge is low. | Replace the print cartridge. |
| The | Contact your dealer or an authorized service |
| be defective. | provider. |
|
|
|
Partial blanks | The print media is moist. | Remove the moist media and load new, dry |
|
| media. |
| The print media is outside the | Use the recommended print media. |
| recommended specifications. |
|
| The sealing tape of the print cartridge | Replace the print cartridge. |
| is not fully pulled out. |
|
Creased paper | The print media is outside the | Use the recommended print media. |
| recommended specifications. |
|
| The print media is moist. | Remove the moist media and load new, dry |
|
| media. |