Oki B6100 User Guide
Service and Support
Service and Support
United States and Canada
Oki Data is firmly committed to the satisfaction of our customers. If you have a problem that your customer documentation cannot solve, contact the listed sources for service or support.
Sales and Service Dealers: United States and Canada
Consult the store location where you purchased your machine, or contact Oki Data for the loca- tion of the nearest Authorized Oki Data Service Dealer.
■Prices and minimum charges may vary.
■Proof of purchase is required for warranty work. Be sure to retain your purchase docu- ments.
Telephone Support: United States and Canada
Oki Data Customer Information System
Automated Attendant
For quick answers to
■Basic operating procedures
■Sales and service referrals
■Parts and consumable referrals
■Product information
Customer Support Professionals
Customer Support Professionals are available 24 hours a day, 7 days a week. Please be sure that you are calling from a telephone close to your machine so you can describe your problem accu- rately.
Our Customer Support Professionals are trained on all current OKI products. They can answer your questions regarding:
■Locations of sales and service dealers
■Installation of your machine
■Usage/normal maintenance of your machine
■Error message interpretation/solutions
■Parts and supplies identification
■Consumer relations
