Oki 6100 manual Service and Support, United States and Canada

Oki B6100 User Guide

Service and Support

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Service and Support

United States and Canada

Oki Data is firmly committed to the satisfaction of our customers. If you have a problem that your customer documentation cannot solve, contact the listed sources for service or support.

Sales and Service Dealers: United States and Canada

Consult the store location where you purchased your machine, or contact Oki Data for the loca- tion of the nearest Authorized Oki Data Service Dealer.

■Prices and minimum charges may vary.

■Proof of purchase is required for warranty work. Be sure to retain your purchase docu- ments.

Telephone Support: United States and Canada

Oki Data Customer Information System

Automated Attendant

1-800-654-3282 (1-800-OKI-DATA) Toll Free in the U.S. and Canada

For quick answers to commonly-asked questions, the Automated Attendant is available 24 hours a day, 7 days a week. The system can provide immediate assistance with:

■Basic operating procedures

■Sales and service referrals

■Parts and consumable referrals

■Product information

Customer Support Professionals

1-800-654-3282 (1-800-OKI-DATA) Toll Free in the U.S. and Canada

Customer Support Professionals are available 24 hours a day, 7 days a week. Please be sure that you are calling from a telephone close to your machine so you can describe your problem accu- rately.

Our Customer Support Professionals are trained on all current OKI products. They can answer your questions regarding:

■Locations of sales and service dealers

■Installation of your machine

■Usage/normal maintenance of your machine

■Error message interpretation/solutions

■Parts and supplies identification

■Consumer relations

Oct 02