Oki B6100 User Guide
ii Oki B6100 User Guide
Mailing Address
e-Mail Address
Web Site
Contents
Preface
Chapter 1 Getting Started
Genicom
Using the Printer
Chapter
Chapter 3 Understanding and Navigating the Control Panel Menus
Maintaining the Printer
Chapter 5 Troubleshooting
Chapter 6 Using the Duplexer
Using the 550 Sheet Feeder
Using the Envelope Feeder
Chapter
Chapter
Chapter 9 Using the Offset Catch Tray
Appendix A Customer Support and Part Numbers A-1
viii Oki B6100 User Guide
Preface
In this Chapter
“Welcome” on page “About this Manual” on page
“About the Printer” on page
Welcome
About this Manual
Scope
Overview
Chapter 7 Using the 550-Sheet Feeder
Chapter 8 Using the Envelope Feeder
Chapter 9 Using the Offset Catch Tray
Printer Orientation
About the Printer
Features
Available Configuration
Continuous printing of up to 1750 sheets
xiv Oki B6100 User Guide About the Printer
Chapter
Getting Started
In this Chapter
“About this Chapter” on page “Package Contents” on page
Safety Precautions
About this Chapter
Handling the Printer
Package Contents
CD-ROM Contents
Printer Location Requirements
Printer Weight and Dimensions
Space Requirements
Environment
Oki B6100 User Guide Printer Location Requirements
Parts of the Printer
Provides an alternate method of
feeding paper to the printer
10. Top cover
14. Print Cartridge Integrated cartridge
19. LED Indicators Show printer status 20. Pushbuttons
18. LCD Display
1-8 Oki B6100 User Guide Parts of the Printer
Figure 1-7 Control Panel
Optional Printer Accessories
Paper Path
Using the Printer
“About this Chapter” on page “Connecting the Power Cord” on page
“Turning Power On and Off” on page
“Connecting the Printer to the Host Computer” on page
Connecting the Power Cord
2-2 Oki B6100 User Guide Connecting the Power Cord
About this Chapter
Turning Power On and Off
Connecting the Printer to the Host Computer
Oki B6100 User Guide Connecting the Printer to the Host Computer
Parallel Port
1. Press the MENU button on the control panel
22. Press the SELECT button to enter the mode submenu
USB Port
Microsoft Windows 95b and 95c also known as OSR 2.0, OSR 2.1 and OSR
Microsoft Windows 98 and 98se, ME, 2000, and XP
Apple Mac OS 8.6 and above
Use the following procedure to install USB for Windows
Installation for Mac OS
Using the USB Port
USB Resources
Selecting Print Media
Paper and Print Media To Avoid
Correct Paper Storage
White, 32-lb., 8½ x 500 sheets/box
Print Media Capacities
Printer 550 sheets Printer with 550 sheet feeder1100 sheets
Print Media Weight, Type, and Size
Metric Weight
2-14 Oki B6100 User Guide Selecting Print Media
Paper Source
Loading the Universal Paper Tray
2-16 Oki B6100 User Guide Loading the Universal Paper Tray
5. Verify that the paper tray plate has dropped down into the base of the paper tray. If the tray is locked in the up position, pull the lever near the front of the tray to release the plate, or push the paper tray completely into the printer and then remove it
2-18 Oki B6100 User Guide Loading the Universal Paper Tray
10. Push the paper tray completely into the printer. Verify that the tray is properly seated
Loading the Front Tray
Oki B6100 User Guide Loading the Front Tray
2-21
2-22 Oki B6100 User Guide Loading the Front Tray
Understanding and Navigating the Control Panel Menus
“About this Chapter” on page “Control Panel Features” on page
Chapter
In this Chapter
About this Chapter
3-2 Oki B6100 User Guide
Control Panel Features
LCD Display
LED Indicators
3-4 Oki B6100 User Guide Control Panel Features
When Off
When On
Oki B6100 User Guide Control Panel Features
Pushbuttons
Pushbutton Function
Navigating the Control Panel Menus
Oki B6100 User Guide Navigating the Control Panel Menus
Menu Paper Menu Copies Copies
Menu Interface Menu Copies Paper Menu Copies
Figure 1-2 Navigating the Paper Menu
Menu Structure
3-8 Oki B6100 User Guide Menu Structure
Paper Menu
Interface Menu
Paper Menu
3-10 Oki B6100 User Guide Paper Menu
Media Size/Type
Front Tray
Size
Interface Menu
Oki B6100 User Guide Interface Menu
3-11
Parallel Setup
Delay Out
Delay Out Close
USB Setup
PS Menu
Feed TO
PCL Menu
Symbol Set
CR Mode
LF Mode
Oki B6100 User Guide PCL Menu
FF Mode
3-16 Oki B6100 User Guide PCL Menu
Print Area
System Menu
Oki B6100 User Guide System Menu
3-17
Job Timeout
setting applies only to PostScript
Jam Recovery
Reset Toner Life
Quality Menu
Enhancement
Functions Menu
Summary, Print Test, and Print Fonts
Status Menu
Face Down, and Toner
3-22 Oki B6100 User Guide Status Menu
Maintaining the Printer
“Cleaning the Printer” on page “Moving the Printer” on page
Chapter
In this Chapter
About this Chapter
4-2 Oki B6100 User Guide
Replacing Printer Components
Replacing the Print Cartridge
Use the following procedure to replace the print cartridge
8. Close the front cover. Verify that it securely locks into place
Cleaning the Printer
Cleaning the Exterior
Oki B6100 User Guide Cleaning the Printer
Cleaning the Interior
4-8 Oki B6100 User Guide Cleaning the Printer
Moving the Printer
Moving the Printer a Short Distance
Storing the Printer for Long Periods of Time
Moving the Printer a Long Distance
Troubleshooting
“About this Chapter” on page 5-2“ “Installation Problems” on page
“Paper Jams” on page “Print Image Quality Problems” on page
“Miscellaneous Problems” on page
Installation Problems
5-2 Oki B6100 User Guide Installation Problems
About this Chapter
There is no power
Installation Guide
Refer to the Installation Guide
Power is frequently
5-4 Oki B6100 User Guide Installation Problems
Noise, Smoke, or Smell
Paper Jams
Error Code
Figure 1-4 Paper Jam Locations and Error Codes
Paper Jam Location
The most common causes of paper jams are
Clearing an E2 Paper Jam
1. Remove any printed pages from the output tray
4. Remove any jammed or wrinkled paper from the paper tray
5. Remove any jammed paper from the inside of the paper tray well
7. Remove any jammed paper from the inside of the paper tray well
5-8 Oki B6100 User Guide Paper Jams
8. Insert each paper tray into the appropriate paper tray well, either on the optional feeder or on the printer
Clearing an E3 Paper Jam
1. Remove any printed sheets from the output tray
5. Lift up on the green lever on the left side of the inside of the printer, and fold the cover toward you. Remove any jammed paper
Clearing an E4 Jam
5-12 Oki B6100 User Guide Paper Jams
6. Return the fuser release levers to their original position
7. If you removed the duplexer, insert the duplexer into the printer
9. Close the rear cover
5-14 Oki B6100 User Guide Paper Jams
Clearing an E7 Paper Jam
3. Remove any jammed paper from the duplex area
6. Remove any jammed paper from inside the duplexer unit
5-16 Oki B6100 User Guide Paper Jams
9. Close the rear cover
Clearing an E6 Paper Jam
2. Remove any jammed paper from the interior of the offset catch tray
5. Close the rear cover
Oki B6100 User Guide Paper Jams
5-19
Print Image Quality Problems
5-20 Oki B6100 User Guide Print Image Quality Problems
Oki B6100 User Guide Print Image Quality Problems
5-21
Vertical black
The print cartridge is old or damaged
5-22 Oki B6100 User Guide Print Image Quality Problems
Black page
Blank page
Partial blanks
Oki B6100 User Guide Print Image Quality Problems
5-23
Blotchy print
Vertical blanks
Other Print Image Quality Problems
The following characteristics define this print image problem
Miscellaneous Problems
Room Lights Dim or Flicker When Printer Starts
Printer is Inoperative Printer Operates Erratically
Printer Makes Unusual Noises
5-26 Oki B6100 User Guide Miscellaneous Problems
Printer is Inoperative
Printer Operates Erratically
5-28 Oki B6100 User Guide Miscellaneous Problems
Printer Makes Unusual Noises
Room Lights Dim or Flicker When Printer Starts
5-30 Oki B6100 User Guide Miscellaneous Problems
Printer Interferes with Nearby Radio or Television Reception
Warning Messages and Error Messages
Warning Messages Table
Error Messages Table
5-32 Oki B6100 User Guide Warning Messages and Error Messages
Error Message
Error Message
Oki B6100 User Guide Warning Messages and Error Messages
Error Message
Error Message
MAINTENANCE REQ
Printing a Test Page or Configuration Summary
Test Page
Configuration Summary
Figure 1-6 Configuration Summary
Oki B6100 User Guide Printing a Test Page or Configuration Summary
5-36
Using the Duplexer
“Installing the Duplexer” on page “Testing the Duplexer” on page
“Solving Duplexer Problems” on page “Removing the Duplexer” on page
Chapter
About the Duplexer
About this Chapter
Major Components of the Duplexer
6-2 Oki B6100 User Guide About the Duplexer
Installing the Duplexer
Oki B6100 User Guide Installing the Duplexer
Duplexer Installation Sheet
Figure 6-1 Contents of Duplexer Shipping Box
Use the following procedure to install the duplexer
6-4 Oki B6100 User Guide Installing the Duplexer
6. Close the rear cover
Testing the Duplexer
6-6 Oki B6100 User Guide Testing the Duplexer
Solving Duplexer Problems
Interpreting Duplexer Error Codes
Installation Problems
6-8 Oki B6100 User Guide Solving Duplexer Problems
Clearing Duplex Paper Jams
6-10 Oki B6100 User Guide Solving Duplexer Problems
6. Remove any jammed paper from inside the duplexer unit
9. Close the rear cover
Correcting Miscellaneous Duplexer Problems
Inoperative duplexer Erratic operation Unusual noise
Inoperative Duplexer
6-14 Oki B6100 User Guide Solving Duplexer Problems
Duplexer Operates Erratically
Duplex Makes Unusual Noises
Removing the Duplexer
6-16 Oki B6100 User Guide Removing the Duplexer
5. Close the rear cover
Oki B6100 User Guide Removing the Duplexer
6-17
6-18 Oki B6100 User Guide Removing the Duplexer
Using the 550 Sheet Feeder
“Installing the 550 Sheet Paper Feeders” on page
“Testing the 550 Sheet Feeder” on page
“Solving 550 Sheet Feeder Problems” on page
About the 550 Sheet Feeder
The 550 sheet feeder can be installed in the following configurations
About this Chapter
Mounting Pins Universal Paper Tray
Major Components of the 550 Sheet Feeder
Oki B6100 User Guide About the 550 Sheet Feeder
Installing the 550 Sheet Paper Feeders
7-4 Oki B6100 User Guide Installing the 550 Sheet Paper Feeders
Installation Sheet
550 Sheet Paper Feeder 3 Thumbscrews
Installing One Paper Feeder
Use the following procedure to install one paper feeder
Oki B6100 User Guide Installing the 550 Sheet Paper Feeders
2. Place the paper feeder on a sturdy, level surface
4. Disconnect the power cord from the AC outlet and from the printer
6. Remove the main paper tray from the printer
9. Load paper into the paper tray
Installing Two Paper Feeders
Use the following procedure to install two paper feeders
6. Disconnect the power cord from the AC outlet and from the printer
8. Remove the main paper tray from the printer
13. Connect the AC power cord to the printer and the AC wall outlet
7-12 Oki B6100 User Guide Installing the 550 Sheet Paper Feeders
11. Load paper into the paper trays for both paper feeders
Oki B6100 User Guide Installing the 550 Sheet Paper Feeders
7-13
Testing the 550 Sheet Feeder
7-14 Oki B6100 User Guide Testing the 550 Sheet Feeder
Selecting Print Media
Paper and Print Media To Avoid
Print Media Weight, Type, and Size
Correct Paper Storage
Do not stack partial reams of paper
Loading Print Media
Loading the A4/Letter/Legal Paper Tray
Oki B6100 User Guide Loading Print Media
7-17
7-18 Oki B6100 User Guide Loading Print Media
Oki B6100 User Guide Loading Print Media
7-19
Solving 550 Sheet Feeder Problems
7-20 Oki B6100 User Guide Solving 550 Sheet Feeder Problems
Interpreting Paper Feeder Error Messages
Oki B6100 User Guide Solving 550 Sheet Feeder Problems
7-21
Installation Problems
7-22 Oki B6100 User Guide Solving 550 Sheet Feeder Problems
Clearing an E2 Paper Jam
1. Remove any printed pages from the output tray
Correcting Miscellaneous Paper Feeder Problems
Inoperative paper feeder Erratic operation Unusual noise
Inoperative 550 Sheet Paper Feeder
7-26 Oki B6100 User Guide Solving 550 Sheet Feeder Problems
Feeder Operates Erratically
Feeder Makes Unusual Noises
Removing the 550 Sheet Feeder
4. Remove the paper trays from the 550 sheet feeder and the printer
6. Lift the printer to remove it from the feeder
Oki B6100 User Guide Removing the 550 Sheet Feeder
7-29
Moving the 550 Sheet Feeder
Moving the Printer and 550 Sheet Feeder a Short Distance
Moving the Printer and 550 Sheet Feeder a Long Distance
Using the Envelope Feeder
“Installing the Envelope Feeder” on page
“Testing the Envelope Feeder” on page “Selecting Print Media” on page
“Solving Envelope Feeder Problems” on page
About the Envelope Feeder
About this Chapter
8-2 Oki B6100 User Guide About the Envelope Feeder
Installing the Envelope Feeder
Oki B6100 User Guide Installing the Envelope Feeder
Installation Sheet
Use the following procedure to install the option
3. Pull on the recessed area on the front of the printer to open the front tray
8-6 Oki B6100 User Guide Installing the Envelope Feeder
Testing the Envelope Feeder
Oki B6100 User Guide Testing the Envelope Feeder
Selecting Print Media
Paper and Print Media To Avoid
8-8 Oki B6100 User Guide Selecting Print Media
Print Media Weight, Type, and Size
Correct Paper Storage
Type of Envelope or Postcard
Maximum Capacity
Loading the Envelope Feeder
8-10 Oki B6100 User Guide Loading the Envelope Feeder
3. Lower the paper holder
Oki B6100 User Guide Loading the Envelope Feeder
8-11
Solving Envelope Feeder Problems
8-12 Oki B6100 User Guide Solving Envelope Feeder Problems
Envelopes Become Creased when Printing
Oki B6100 User Guide Solving Envelope Feeder Problems
8-13
8-14 Oki B6100 User Guide Solving Envelope Feeder Problems
Interpreting Envelope Feeder Error Messages
Correcting Miscellaneous Envelope Feeder Problems
Inoperative envelope feeder Erratic operation Unusual noise
8-16 Oki B6100 User Guide Solving Envelope Feeder Problems
Inoperative Envelope Feeder
The following characteristics define this envelope feeder problem
8-18 Oki B6100 User Guide Solving Envelope Feeder Problems
Envelope Feeder Makes Unusual Noises
Maintaining the Envelope Feeder
Cleaning the Exterior of the Envelope Feeder
8-20 Oki B6100 User Guide Maintaining the Envelope Feeder
Using the Offset Catch Tray
“Installing the Offset Catch Tray” on page
“Testing the Offset Catch Tray” on page
“Solving Offset Catch Tray Problems” on page
About the Offset Catch Tray
About this Chapter
9-2 Oki B6100 User Guide About the Offset Catch Tray
Major Components of the Offset Catch Tray
1. Paper Guide 2. Output Tray 3. Paper Stop 4. Fitting
Oki B6100 User Guide About the Offset Catch Tray
Figure 1-2 Offset Catch Tray Major Components
Installing the Offset Catch Tray
9-4 Oki B6100 User Guide Installing the Offset Catch Tray
Use the following procedure to install the offset catch tray
9-6 Oki B6100 User Guide Installing the Offset Catch Tray
Oki B6100 User Guide Installing the Offset Catch Tray
7. Close the rear cover
8. Lift up the paper guide and open the offset tray
9. Pull the tray 1 all the way out and lift the paper stop
12. Check the display to make sure the printer is ready for printing
Testing the Offset Catch Tray
Oki B6100 User Guide Testing the Offset Catch Tray
Solving Offset Catch Tray Problems
Interpreting Offset Catch Tray Error Messages
Installation Problems
Oki B6100 User Guide Solving Offset Catch Tray Problems
9-11
9-12 Oki B6100 User Guide Solving Offset Catch Tray Problems
Clearing an Offset Catch Tray Paper Jam
Oki B6100 User Guide Solving Offset Catch Tray Problems
5. Close the rear cover
9-13
Correcting Miscellaneous Offset Catch Tray Problems
Inoperative offset catch tray Erratic operation Unusual noise
Inoperative Offset Catch Tray
9-16 Oki B6100 User Guide Solving Offset Catch Tray Problems
Offset Catch Tray Operates Erratically
Offset Catch Tray Makes Unusual Noises
Offset Catch Tray will not Offset
Maintaining the Offset Catch Tray
Cleaning the Exterior of the Offset Catch Tray
Moving the Offset Catch Tray
Moving the Offset Catch Tray a Short Distance
Moving the Offset Catch Tray a Long Distance
Removing the Offset Catch Tray
Use the following procedure to remove the offset catch tray
1. Pull the output tray all the way out and lower the paper stop
2. Push the paper stop into the output tray
Oki B6100 User Guide Removing the Offset Catch Tray
9-21
7. Replace the top cover of the printer
8. Close the rear cover of the printer
9-22 Oki B6100 User Guide Removing the Offset Catch Tray
Appendix A
Customer Support and Part Numbers
“Service and Support” on page A-3 “Service Centers” on page A-4
In this Chapter
Oki Data on the Internet
Your Gateway to OKI Products and Services
Your Personal Solutions Center
About this Chapter
Service and Support
United States and Canada
Telephone Support United States and Canada
Service Centers
Oki Data Contact Locations
Authorized Service Providers
United States
Oki Part Numbers
Printers
Consumables
Options
A-6 Oki B6100 User Guide Oki Part Numbers