Oki B6100 User Guide
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Contents
Preface
Chapter 1 Getting Started
Maintaining the Printer
Using the Printer
Chapter
Chapter 3 Understanding and Navigating the Control Panel Menus
Chapter 6 Using the Duplexer
Chapter 5 Troubleshooting
Chapter
Using the 550 Sheet Feeder
Using the Envelope Feeder
Chapter
Appendix A Customer Support and Part Numbers A-1
Chapter 9 Using the Offset Catch Tray
viii Oki B6100 User Guide
“About the Printer” on page
Preface
In this Chapter
“Welcome” on page “About this Manual” on page
Overview
Welcome
About this Manual
Scope
Printer Orientation
Chapter 7 Using the 550-Sheet Feeder
Chapter 8 Using the Envelope Feeder
Chapter 9 Using the Offset Catch Tray
Features
About the Printer
Continuous printing of up to 1750 sheets
Available Configuration
xiv Oki B6100 User Guide About the Printer
“About this Chapter” on page “Package Contents” on page
Chapter
Getting Started
In this Chapter
Handling the Printer
Safety Precautions
About this Chapter
CD-ROM Contents
Package Contents
Space Requirements
Printer Location Requirements
Printer Weight and Dimensions
Oki B6100 User Guide Printer Location Requirements
Environment
10. Top cover
Parts of the Printer
Provides an alternate method of
feeding paper to the printer
14. Print Cartridge Integrated cartridge
Figure 1-7 Control Panel
19. LED Indicators Show printer status 20. Pushbuttons
18. LCD Display
1-8 Oki B6100 User Guide Parts of the Printer
Optional Printer Accessories
Paper Path
“Connecting the Printer to the Host Computer” on page
Using the Printer
“About this Chapter” on page “Connecting the Power Cord” on page
“Turning Power On and Off” on page
About this Chapter
Connecting the Power Cord
2-2 Oki B6100 User Guide Connecting the Power Cord
Turning Power On and Off
Oki B6100 User Guide Connecting the Printer to the Host Computer
Connecting the Printer to the Host Computer
1. Press the MENU button on the control panel
Parallel Port
22. Press the SELECT button to enter the mode submenu
Apple Mac OS 8.6 and above
USB Port
Microsoft Windows 95b and 95c also known as OSR 2.0, OSR 2.1 and OSR
Microsoft Windows 98 and 98se, ME, 2000, and XP
Use the following procedure to install USB for Windows
Using the USB Port
Installation for Mac OS
USB Resources
Correct Paper Storage
Selecting Print Media
Paper and Print Media To Avoid
White, 32-lb., 8½ x 500 sheets/box
Printer 550 sheets Printer with 550 sheet feeder1100 sheets
Print Media Capacities
Paper Source
Print Media Weight, Type, and Size
Metric Weight
2-14 Oki B6100 User Guide Selecting Print Media
Loading the Universal Paper Tray
2-16 Oki B6100 User Guide Loading the Universal Paper Tray
5. Verify that the paper tray plate has dropped down into the base of the paper tray. If the tray is locked in the up position, pull the lever near the front of the tray to release the plate, or push the paper tray completely into the printer and then remove it
2-18 Oki B6100 User Guide Loading the Universal Paper Tray
10. Push the paper tray completely into the printer. Verify that the tray is properly seated
Loading the Front Tray
2-21
Oki B6100 User Guide Loading the Front Tray
2-22 Oki B6100 User Guide Loading the Front Tray
In this Chapter
Understanding and Navigating the Control Panel Menus
“About this Chapter” on page “Control Panel Features” on page
Chapter
3-2 Oki B6100 User Guide
About this Chapter
LCD Display
Control Panel Features
When On
LED Indicators
3-4 Oki B6100 User Guide Control Panel Features
When Off
Pushbutton Function
Oki B6100 User Guide Control Panel Features
Pushbuttons
Navigating the Control Panel Menus
Figure 1-2 Navigating the Paper Menu
Oki B6100 User Guide Navigating the Control Panel Menus
Menu Paper Menu Copies Copies
Menu Interface Menu Copies Paper Menu Copies
Interface Menu
Menu Structure
3-8 Oki B6100 User Guide Menu Structure
Paper Menu
Paper Menu
Size
3-10 Oki B6100 User Guide Paper Menu
Media Size/Type
Front Tray
3-11
Interface Menu
Oki B6100 User Guide Interface Menu
USB Setup
Parallel Setup
Delay Out
Delay Out Close
Feed TO
PS Menu
PCL Menu
Oki B6100 User Guide PCL Menu
Symbol Set
CR Mode
LF Mode
Print Area
FF Mode
3-16 Oki B6100 User Guide PCL Menu
3-17
System Menu
Oki B6100 User Guide System Menu
Reset Toner Life
Job Timeout
setting applies only to PostScript
Jam Recovery
Enhancement
Quality Menu
Summary, Print Test, and Print Fonts
Functions Menu
Face Down, and Toner
Status Menu
3-22 Oki B6100 User Guide Status Menu
In this Chapter
Maintaining the Printer
“Cleaning the Printer” on page “Moving the Printer” on page
Chapter
4-2 Oki B6100 User Guide
About this Chapter
Replacing the Print Cartridge
Replacing Printer Components
Use the following procedure to replace the print cartridge
8. Close the front cover. Verify that it securely locks into place
Cleaning the Exterior
Cleaning the Printer
Oki B6100 User Guide Cleaning the Printer
4-8 Oki B6100 User Guide Cleaning the Printer
Cleaning the Interior
Moving the Printer a Short Distance
Moving the Printer
Moving the Printer a Long Distance
Storing the Printer for Long Periods of Time
“Miscellaneous Problems” on page
Troubleshooting
“About this Chapter” on page 5-2“ “Installation Problems” on page
“Paper Jams” on page “Print Image Quality Problems” on page
About this Chapter
Installation Problems
5-2 Oki B6100 User Guide Installation Problems
Power is frequently
There is no power
Installation Guide
Refer to the Installation Guide
Noise, Smoke, or Smell
5-4 Oki B6100 User Guide Installation Problems
Paper Jam Location
Paper Jams
Error Code
Figure 1-4 Paper Jam Locations and Error Codes
The most common causes of paper jams are
1. Remove any printed pages from the output tray
Clearing an E2 Paper Jam
5-8 Oki B6100 User Guide Paper Jams
4. Remove any jammed or wrinkled paper from the paper tray
5. Remove any jammed paper from the inside of the paper tray well
7. Remove any jammed paper from the inside of the paper tray well
8. Insert each paper tray into the appropriate paper tray well, either on the optional feeder or on the printer
1. Remove any printed sheets from the output tray
Clearing an E3 Paper Jam
5. Lift up on the green lever on the left side of the inside of the printer, and fold the cover toward you. Remove any jammed paper
5-12 Oki B6100 User Guide Paper Jams
Clearing an E4 Jam
6. Return the fuser release levers to their original position
5-14 Oki B6100 User Guide Paper Jams
7. If you removed the duplexer, insert the duplexer into the printer
9. Close the rear cover
3. Remove any jammed paper from the duplex area
Clearing an E7 Paper Jam
5-16 Oki B6100 User Guide Paper Jams
6. Remove any jammed paper from inside the duplexer unit
9. Close the rear cover
2. Remove any jammed paper from the interior of the offset catch tray
Clearing an E6 Paper Jam
5-19
5. Close the rear cover
Oki B6100 User Guide Paper Jams
5-20 Oki B6100 User Guide Print Image Quality Problems
Print Image Quality Problems
The print cartridge is old or damaged
Oki B6100 User Guide Print Image Quality Problems
5-21
Vertical black
Partial blanks
5-22 Oki B6100 User Guide Print Image Quality Problems
Black page
Blank page
Vertical blanks
Oki B6100 User Guide Print Image Quality Problems
5-23
Blotchy print
The following characteristics define this print image problem
Other Print Image Quality Problems
Printer Makes Unusual Noises
Miscellaneous Problems
Room Lights Dim or Flicker When Printer Starts
Printer is Inoperative Printer Operates Erratically
Printer is Inoperative
5-26 Oki B6100 User Guide Miscellaneous Problems
Printer Operates Erratically
Printer Makes Unusual Noises
5-28 Oki B6100 User Guide Miscellaneous Problems
Room Lights Dim or Flicker When Printer Starts
Printer Interferes with Nearby Radio or Television Reception
5-30 Oki B6100 User Guide Miscellaneous Problems
Warning Messages Table
Warning Messages and Error Messages
Error Message
Error Messages Table
5-32 Oki B6100 User Guide Warning Messages and Error Messages
Error Message
MAINTENANCE REQ
Oki B6100 User Guide Warning Messages and Error Messages
Error Message
Error Message
Test Page
Printing a Test Page or Configuration Summary
Figure 1-6 Configuration Summary
Configuration Summary
5-36
Oki B6100 User Guide Printing a Test Page or Configuration Summary
Chapter
Using the Duplexer
“Installing the Duplexer” on page “Testing the Duplexer” on page
“Solving Duplexer Problems” on page “Removing the Duplexer” on page
6-2 Oki B6100 User Guide About the Duplexer
About the Duplexer
About this Chapter
Major Components of the Duplexer
Figure 6-1 Contents of Duplexer Shipping Box
Installing the Duplexer
Oki B6100 User Guide Installing the Duplexer
Duplexer Installation Sheet
6-4 Oki B6100 User Guide Installing the Duplexer
Use the following procedure to install the duplexer
6. Close the rear cover
6-6 Oki B6100 User Guide Testing the Duplexer
Testing the Duplexer
Interpreting Duplexer Error Codes
Solving Duplexer Problems
6-8 Oki B6100 User Guide Solving Duplexer Problems
Installation Problems
Clearing Duplex Paper Jams
6. Remove any jammed paper from inside the duplexer unit
6-10 Oki B6100 User Guide Solving Duplexer Problems
9. Close the rear cover
Inoperative duplexer Erratic operation Unusual noise
Correcting Miscellaneous Duplexer Problems
Inoperative Duplexer
Duplexer Operates Erratically
6-14 Oki B6100 User Guide Solving Duplexer Problems
Duplex Makes Unusual Noises
6-16 Oki B6100 User Guide Removing the Duplexer
Removing the Duplexer
6-17
5. Close the rear cover
Oki B6100 User Guide Removing the Duplexer
6-18 Oki B6100 User Guide Removing the Duplexer
“Solving 550 Sheet Feeder Problems” on page
Using the 550 Sheet Feeder
“Installing the 550 Sheet Paper Feeders” on page
“Testing the 550 Sheet Feeder” on page
About this Chapter
About the 550 Sheet Feeder
The 550 sheet feeder can be installed in the following configurations
Oki B6100 User Guide About the 550 Sheet Feeder
Mounting Pins Universal Paper Tray
Major Components of the 550 Sheet Feeder
550 Sheet Paper Feeder 3 Thumbscrews
Installing the 550 Sheet Paper Feeders
7-4 Oki B6100 User Guide Installing the 550 Sheet Paper Feeders
Installation Sheet
2. Place the paper feeder on a sturdy, level surface
Installing One Paper Feeder
Use the following procedure to install one paper feeder
Oki B6100 User Guide Installing the 550 Sheet Paper Feeders
4. Disconnect the power cord from the AC outlet and from the printer
6. Remove the main paper tray from the printer
9. Load paper into the paper tray
Use the following procedure to install two paper feeders
Installing Two Paper Feeders
6. Disconnect the power cord from the AC outlet and from the printer
8. Remove the main paper tray from the printer
11. Load paper into the paper trays for both paper feeders
13. Connect the AC power cord to the printer and the AC wall outlet
7-12 Oki B6100 User Guide Installing the 550 Sheet Paper Feeders
7-13
Oki B6100 User Guide Installing the 550 Sheet Paper Feeders
Paper and Print Media To Avoid
Testing the 550 Sheet Feeder
7-14 Oki B6100 User Guide Testing the 550 Sheet Feeder
Selecting Print Media
Do not stack partial reams of paper
Print Media Weight, Type, and Size
Correct Paper Storage
Loading the A4/Letter/Legal Paper Tray
Loading Print Media
7-17
Oki B6100 User Guide Loading Print Media
7-18 Oki B6100 User Guide Loading Print Media
7-19
Oki B6100 User Guide Loading Print Media
7-20 Oki B6100 User Guide Solving 550 Sheet Feeder Problems
Solving 550 Sheet Feeder Problems
7-21
Interpreting Paper Feeder Error Messages
Oki B6100 User Guide Solving 550 Sheet Feeder Problems
7-22 Oki B6100 User Guide Solving 550 Sheet Feeder Problems
Installation Problems
1. Remove any printed pages from the output tray
Clearing an E2 Paper Jam
Inoperative paper feeder Erratic operation Unusual noise
Correcting Miscellaneous Paper Feeder Problems
Inoperative 550 Sheet Paper Feeder
Feeder Operates Erratically
7-26 Oki B6100 User Guide Solving 550 Sheet Feeder Problems
Feeder Makes Unusual Noises
Removing the 550 Sheet Feeder
7-29
4. Remove the paper trays from the 550 sheet feeder and the printer
6. Lift the printer to remove it from the feeder
Oki B6100 User Guide Removing the 550 Sheet Feeder
Moving the Printer and 550 Sheet Feeder a Long Distance
Moving the 550 Sheet Feeder
Moving the Printer and 550 Sheet Feeder a Short Distance
“Solving Envelope Feeder Problems” on page
Using the Envelope Feeder
“Installing the Envelope Feeder” on page
“Testing the Envelope Feeder” on page “Selecting Print Media” on page
8-2 Oki B6100 User Guide About the Envelope Feeder
About the Envelope Feeder
About this Chapter
Installation Sheet
Installing the Envelope Feeder
Oki B6100 User Guide Installing the Envelope Feeder
Use the following procedure to install the option
3. Pull on the recessed area on the front of the printer to open the front tray
8-6 Oki B6100 User Guide Installing the Envelope Feeder
Oki B6100 User Guide Testing the Envelope Feeder
Testing the Envelope Feeder
8-8 Oki B6100 User Guide Selecting Print Media
Selecting Print Media
Paper and Print Media To Avoid
Maximum Capacity
Print Media Weight, Type, and Size
Correct Paper Storage
Type of Envelope or Postcard
8-10 Oki B6100 User Guide Loading the Envelope Feeder
Loading the Envelope Feeder
8-11
3. Lower the paper holder
Oki B6100 User Guide Loading the Envelope Feeder
8-12 Oki B6100 User Guide Solving Envelope Feeder Problems
Solving Envelope Feeder Problems
8-13
Envelopes Become Creased when Printing
Oki B6100 User Guide Solving Envelope Feeder Problems
8-14 Oki B6100 User Guide Solving Envelope Feeder Problems
Inoperative envelope feeder Erratic operation Unusual noise
Interpreting Envelope Feeder Error Messages
Correcting Miscellaneous Envelope Feeder Problems
Inoperative Envelope Feeder
8-16 Oki B6100 User Guide Solving Envelope Feeder Problems
The following characteristics define this envelope feeder problem
Envelope Feeder Makes Unusual Noises
8-18 Oki B6100 User Guide Solving Envelope Feeder Problems
Cleaning the Exterior of the Envelope Feeder
Maintaining the Envelope Feeder
8-20 Oki B6100 User Guide Maintaining the Envelope Feeder
“Solving Offset Catch Tray Problems” on page
Using the Offset Catch Tray
“Installing the Offset Catch Tray” on page
“Testing the Offset Catch Tray” on page
9-2 Oki B6100 User Guide About the Offset Catch Tray
About the Offset Catch Tray
About this Chapter
Figure 1-2 Offset Catch Tray Major Components
Major Components of the Offset Catch Tray
1. Paper Guide 2. Output Tray 3. Paper Stop 4. Fitting
Oki B6100 User Guide About the Offset Catch Tray
9-4 Oki B6100 User Guide Installing the Offset Catch Tray
Installing the Offset Catch Tray
Use the following procedure to install the offset catch tray
9-6 Oki B6100 User Guide Installing the Offset Catch Tray
9. Pull the tray 1 all the way out and lift the paper stop
Oki B6100 User Guide Installing the Offset Catch Tray
7. Close the rear cover
8. Lift up the paper guide and open the offset tray
12. Check the display to make sure the printer is ready for printing
Oki B6100 User Guide Testing the Offset Catch Tray
Testing the Offset Catch Tray
Interpreting Offset Catch Tray Error Messages
Solving Offset Catch Tray Problems
9-11
Installation Problems
Oki B6100 User Guide Solving Offset Catch Tray Problems
Clearing an Offset Catch Tray Paper Jam
9-12 Oki B6100 User Guide Solving Offset Catch Tray Problems
9-13
Oki B6100 User Guide Solving Offset Catch Tray Problems
5. Close the rear cover
Inoperative offset catch tray Erratic operation Unusual noise
Correcting Miscellaneous Offset Catch Tray Problems
Inoperative Offset Catch Tray
Offset Catch Tray Operates Erratically
9-16 Oki B6100 User Guide Solving Offset Catch Tray Problems
Offset Catch Tray will not Offset
Offset Catch Tray Makes Unusual Noises
Cleaning the Exterior of the Offset Catch Tray
Maintaining the Offset Catch Tray
Moving the Offset Catch Tray a Long Distance
Moving the Offset Catch Tray
Moving the Offset Catch Tray a Short Distance
2. Push the paper stop into the output tray
Removing the Offset Catch Tray
Use the following procedure to remove the offset catch tray
1. Pull the output tray all the way out and lower the paper stop
9-21
Oki B6100 User Guide Removing the Offset Catch Tray
9-22 Oki B6100 User Guide Removing the Offset Catch Tray
7. Replace the top cover of the printer
8. Close the rear cover of the printer
In this Chapter
Appendix A
Customer Support and Part Numbers
“Service and Support” on page A-3 “Service Centers” on page A-4
About this Chapter
Oki Data on the Internet
Your Gateway to OKI Products and Services
Your Personal Solutions Center
Telephone Support United States and Canada
Service and Support
United States and Canada
United States
Service Centers
Oki Data Contact Locations
Authorized Service Providers
Options
Oki Part Numbers
Printers
Consumables
A-6 Oki B6100 User Guide Oki Part Numbers