Oki B6100 User Guide
e-Mail Address
ii Oki B6100 User Guide
Mailing Address
Web Site
Chapter 1 Getting Started
Contents
Preface
Genicom
Chapter 3 Understanding and Navigating the Control Panel Menus
Using the Printer
Chapter
Maintaining the Printer
Chapter 5 Troubleshooting
Chapter 6 Using the Duplexer
Chapter
Using the 550 Sheet Feeder
Using the Envelope Feeder
Chapter
Chapter 9 Using the Offset Catch Tray
Appendix A Customer Support and Part Numbers A-1
viii Oki B6100 User Guide
“Welcome” on page “About this Manual” on page
Preface
In this Chapter
“About the Printer” on page
Scope
Welcome
About this Manual
Overview
Chapter 9 Using the Offset Catch Tray
Chapter 7 Using the 550-Sheet Feeder
Chapter 8 Using the Envelope Feeder
Printer Orientation
About the Printer
Features
Available Configuration
Continuous printing of up to 1750 sheets
xiv Oki B6100 User Guide About the Printer
In this Chapter
Chapter
Getting Started
“About this Chapter” on page “Package Contents” on page
About this Chapter
Safety Precautions
Handling the Printer
Package Contents
CD-ROM Contents
Printer Weight and Dimensions
Printer Location Requirements
Space Requirements
Environment
Oki B6100 User Guide Printer Location Requirements
feeding paper to the printer
Parts of the Printer
Provides an alternate method of
10. Top cover
14. Print Cartridge Integrated cartridge
1-8 Oki B6100 User Guide Parts of the Printer
19. LED Indicators Show printer status 20. Pushbuttons
18. LCD Display
Figure 1-7 Control Panel
Optional Printer Accessories
Paper Path
“Turning Power On and Off” on page
Using the Printer
“About this Chapter” on page “Connecting the Power Cord” on page
“Connecting the Printer to the Host Computer” on page
2-2 Oki B6100 User Guide Connecting the Power Cord
Connecting the Power Cord
About this Chapter
Turning Power On and Off
Connecting the Printer to the Host Computer
Oki B6100 User Guide Connecting the Printer to the Host Computer
Parallel Port
1. Press the MENU button on the control panel
22. Press the SELECT button to enter the mode submenu
Microsoft Windows 98 and 98se, ME, 2000, and XP
USB Port
Microsoft Windows 95b and 95c also known as OSR 2.0, OSR 2.1 and OSR
Apple Mac OS 8.6 and above
Use the following procedure to install USB for Windows
Installation for Mac OS
Using the USB Port
USB Resources
Paper and Print Media To Avoid
Selecting Print Media
Correct Paper Storage
White, 32-lb., 8½ x 500 sheets/box
Print Media Capacities
Printer 550 sheets Printer with 550 sheet feeder1100 sheets
2-14 Oki B6100 User Guide Selecting Print Media
Print Media Weight, Type, and Size
Metric Weight
Paper Source
Loading the Universal Paper Tray
2-16 Oki B6100 User Guide Loading the Universal Paper Tray
5. Verify that the paper tray plate has dropped down into the base of the paper tray. If the tray is locked in the up position, pull the lever near the front of the tray to release the plate, or push the paper tray completely into the printer and then remove it
2-18 Oki B6100 User Guide Loading the Universal Paper Tray
10. Push the paper tray completely into the printer. Verify that the tray is properly seated
Loading the Front Tray
Oki B6100 User Guide Loading the Front Tray
2-21
2-22 Oki B6100 User Guide Loading the Front Tray
Chapter
Understanding and Navigating the Control Panel Menus
“About this Chapter” on page “Control Panel Features” on page
In this Chapter
About this Chapter
3-2 Oki B6100 User Guide
Control Panel Features
LCD Display
When Off
LED Indicators
3-4 Oki B6100 User Guide Control Panel Features
When On
Pushbuttons
Oki B6100 User Guide Control Panel Features
Pushbutton Function
Navigating the Control Panel Menus
Menu Interface Menu Copies Paper Menu Copies
Oki B6100 User Guide Navigating the Control Panel Menus
Menu Paper Menu Copies Copies
Figure 1-2 Navigating the Paper Menu
Paper Menu
Menu Structure
3-8 Oki B6100 User Guide Menu Structure
Interface Menu
Paper Menu
Front Tray
3-10 Oki B6100 User Guide Paper Menu
Media Size/Type
Size
Oki B6100 User Guide Interface Menu
Interface Menu
3-11
Delay Out Close
Parallel Setup
Delay Out
USB Setup
PS Menu
Feed TO
PCL Menu
LF Mode
Symbol Set
CR Mode
Oki B6100 User Guide PCL Menu
3-16 Oki B6100 User Guide PCL Menu
FF Mode
Print Area
Oki B6100 User Guide System Menu
System Menu
3-17
Jam Recovery
Job Timeout
setting applies only to PostScript
Reset Toner Life
Quality Menu
Enhancement
Functions Menu
Summary, Print Test, and Print Fonts
Status Menu
Face Down, and Toner
3-22 Oki B6100 User Guide Status Menu
Chapter
Maintaining the Printer
“Cleaning the Printer” on page “Moving the Printer” on page
In this Chapter
About this Chapter
4-2 Oki B6100 User Guide
Replacing Printer Components
Replacing the Print Cartridge
Use the following procedure to replace the print cartridge
8. Close the front cover. Verify that it securely locks into place
Cleaning the Printer
Cleaning the Exterior
Oki B6100 User Guide Cleaning the Printer
Cleaning the Interior
4-8 Oki B6100 User Guide Cleaning the Printer
Moving the Printer
Moving the Printer a Short Distance
Storing the Printer for Long Periods of Time
Moving the Printer a Long Distance
“Paper Jams” on page “Print Image Quality Problems” on page
Troubleshooting
“About this Chapter” on page 5-2“ “Installation Problems” on page
“Miscellaneous Problems” on page
5-2 Oki B6100 User Guide Installation Problems
Installation Problems
About this Chapter
Refer to the Installation Guide
There is no power
Installation Guide
Power is frequently
5-4 Oki B6100 User Guide Installation Problems
Noise, Smoke, or Smell
Figure 1-4 Paper Jam Locations and Error Codes
Paper Jams
Error Code
Paper Jam Location
The most common causes of paper jams are
Clearing an E2 Paper Jam
1. Remove any printed pages from the output tray
7. Remove any jammed paper from the inside of the paper tray well
4. Remove any jammed or wrinkled paper from the paper tray
5. Remove any jammed paper from the inside of the paper tray well
5-8 Oki B6100 User Guide Paper Jams
8. Insert each paper tray into the appropriate paper tray well, either on the optional feeder or on the printer
Clearing an E3 Paper Jam
1. Remove any printed sheets from the output tray
5. Lift up on the green lever on the left side of the inside of the printer, and fold the cover toward you. Remove any jammed paper
Clearing an E4 Jam
5-12 Oki B6100 User Guide Paper Jams
6. Return the fuser release levers to their original position
9. Close the rear cover
7. If you removed the duplexer, insert the duplexer into the printer
5-14 Oki B6100 User Guide Paper Jams
Clearing an E7 Paper Jam
3. Remove any jammed paper from the duplex area
6. Remove any jammed paper from inside the duplexer unit
5-16 Oki B6100 User Guide Paper Jams
9. Close the rear cover
Clearing an E6 Paper Jam
2. Remove any jammed paper from the interior of the offset catch tray
Oki B6100 User Guide Paper Jams
5. Close the rear cover
5-19
Print Image Quality Problems
5-20 Oki B6100 User Guide Print Image Quality Problems
Vertical black
Oki B6100 User Guide Print Image Quality Problems
5-21
The print cartridge is old or damaged
Blank page
5-22 Oki B6100 User Guide Print Image Quality Problems
Black page
Partial blanks
Blotchy print
Oki B6100 User Guide Print Image Quality Problems
5-23
Vertical blanks
Other Print Image Quality Problems
The following characteristics define this print image problem
Printer is Inoperative Printer Operates Erratically
Miscellaneous Problems
Room Lights Dim or Flicker When Printer Starts
Printer Makes Unusual Noises
5-26 Oki B6100 User Guide Miscellaneous Problems
Printer is Inoperative
Printer Operates Erratically
5-28 Oki B6100 User Guide Miscellaneous Problems
Printer Makes Unusual Noises
Room Lights Dim or Flicker When Printer Starts
5-30 Oki B6100 User Guide Miscellaneous Problems
Printer Interferes with Nearby Radio or Television Reception
Warning Messages and Error Messages
Warning Messages Table
Error Message
Error Messages Table
5-32 Oki B6100 User Guide Warning Messages and Error Messages
Error Message
Error Message
Oki B6100 User Guide Warning Messages and Error Messages
Error Message
MAINTENANCE REQ
Printing a Test Page or Configuration Summary
Test Page
Configuration Summary
Figure 1-6 Configuration Summary
Oki B6100 User Guide Printing a Test Page or Configuration Summary
5-36
“Solving Duplexer Problems” on page “Removing the Duplexer” on page
Using the Duplexer
“Installing the Duplexer” on page “Testing the Duplexer” on page
Chapter
Major Components of the Duplexer
About the Duplexer
About this Chapter
6-2 Oki B6100 User Guide About the Duplexer
Duplexer Installation Sheet
Installing the Duplexer
Oki B6100 User Guide Installing the Duplexer
Figure 6-1 Contents of Duplexer Shipping Box
Use the following procedure to install the duplexer
6-4 Oki B6100 User Guide Installing the Duplexer
6. Close the rear cover
Testing the Duplexer
6-6 Oki B6100 User Guide Testing the Duplexer
Solving Duplexer Problems
Interpreting Duplexer Error Codes
Installation Problems
6-8 Oki B6100 User Guide Solving Duplexer Problems
Clearing Duplex Paper Jams
6-10 Oki B6100 User Guide Solving Duplexer Problems
6. Remove any jammed paper from inside the duplexer unit
9. Close the rear cover
Correcting Miscellaneous Duplexer Problems
Inoperative duplexer Erratic operation Unusual noise
Inoperative Duplexer
6-14 Oki B6100 User Guide Solving Duplexer Problems
Duplexer Operates Erratically
Duplex Makes Unusual Noises
Removing the Duplexer
6-16 Oki B6100 User Guide Removing the Duplexer
Oki B6100 User Guide Removing the Duplexer
5. Close the rear cover
6-17
6-18 Oki B6100 User Guide Removing the Duplexer
“Testing the 550 Sheet Feeder” on page
Using the 550 Sheet Feeder
“Installing the 550 Sheet Paper Feeders” on page
“Solving 550 Sheet Feeder Problems” on page
The 550 sheet feeder can be installed in the following configurations
About the 550 Sheet Feeder
About this Chapter
Major Components of the 550 Sheet Feeder
Mounting Pins Universal Paper Tray
Oki B6100 User Guide About the 550 Sheet Feeder
Installation Sheet
Installing the 550 Sheet Paper Feeders
7-4 Oki B6100 User Guide Installing the 550 Sheet Paper Feeders
550 Sheet Paper Feeder 3 Thumbscrews
Oki B6100 User Guide Installing the 550 Sheet Paper Feeders
Installing One Paper Feeder
Use the following procedure to install one paper feeder
2. Place the paper feeder on a sturdy, level surface
4. Disconnect the power cord from the AC outlet and from the printer
6. Remove the main paper tray from the printer
9. Load paper into the paper tray
Installing Two Paper Feeders
Use the following procedure to install two paper feeders
6. Disconnect the power cord from the AC outlet and from the printer
8. Remove the main paper tray from the printer
7-12 Oki B6100 User Guide Installing the 550 Sheet Paper Feeders
13. Connect the AC power cord to the printer and the AC wall outlet
11. Load paper into the paper trays for both paper feeders
Oki B6100 User Guide Installing the 550 Sheet Paper Feeders
7-13
Selecting Print Media
Testing the 550 Sheet Feeder
7-14 Oki B6100 User Guide Testing the 550 Sheet Feeder
Paper and Print Media To Avoid
Correct Paper Storage
Print Media Weight, Type, and Size
Do not stack partial reams of paper
Loading Print Media
Loading the A4/Letter/Legal Paper Tray
Oki B6100 User Guide Loading Print Media
7-17
7-18 Oki B6100 User Guide Loading Print Media
Oki B6100 User Guide Loading Print Media
7-19
Solving 550 Sheet Feeder Problems
7-20 Oki B6100 User Guide Solving 550 Sheet Feeder Problems
Oki B6100 User Guide Solving 550 Sheet Feeder Problems
Interpreting Paper Feeder Error Messages
7-21
Installation Problems
7-22 Oki B6100 User Guide Solving 550 Sheet Feeder Problems
Clearing an E2 Paper Jam
1. Remove any printed pages from the output tray
Correcting Miscellaneous Paper Feeder Problems
Inoperative paper feeder Erratic operation Unusual noise
Inoperative 550 Sheet Paper Feeder
7-26 Oki B6100 User Guide Solving 550 Sheet Feeder Problems
Feeder Operates Erratically
Feeder Makes Unusual Noises
Removing the 550 Sheet Feeder
Oki B6100 User Guide Removing the 550 Sheet Feeder
4. Remove the paper trays from the 550 sheet feeder and the printer
6. Lift the printer to remove it from the feeder
7-29
Moving the Printer and 550 Sheet Feeder a Short Distance
Moving the 550 Sheet Feeder
Moving the Printer and 550 Sheet Feeder a Long Distance
“Testing the Envelope Feeder” on page “Selecting Print Media” on page
Using the Envelope Feeder
“Installing the Envelope Feeder” on page
“Solving Envelope Feeder Problems” on page
About this Chapter
About the Envelope Feeder
8-2 Oki B6100 User Guide About the Envelope Feeder
Oki B6100 User Guide Installing the Envelope Feeder
Installing the Envelope Feeder
Installation Sheet
Use the following procedure to install the option
3. Pull on the recessed area on the front of the printer to open the front tray
8-6 Oki B6100 User Guide Installing the Envelope Feeder
Testing the Envelope Feeder
Oki B6100 User Guide Testing the Envelope Feeder
Paper and Print Media To Avoid
Selecting Print Media
8-8 Oki B6100 User Guide Selecting Print Media
Type of Envelope or Postcard
Print Media Weight, Type, and Size
Correct Paper Storage
Maximum Capacity
Loading the Envelope Feeder
8-10 Oki B6100 User Guide Loading the Envelope Feeder
Oki B6100 User Guide Loading the Envelope Feeder
3. Lower the paper holder
8-11
Solving Envelope Feeder Problems
8-12 Oki B6100 User Guide Solving Envelope Feeder Problems
Oki B6100 User Guide Solving Envelope Feeder Problems
Envelopes Become Creased when Printing
8-13
8-14 Oki B6100 User Guide Solving Envelope Feeder Problems
Correcting Miscellaneous Envelope Feeder Problems
Interpreting Envelope Feeder Error Messages
Inoperative envelope feeder Erratic operation Unusual noise
8-16 Oki B6100 User Guide Solving Envelope Feeder Problems
Inoperative Envelope Feeder
The following characteristics define this envelope feeder problem
8-18 Oki B6100 User Guide Solving Envelope Feeder Problems
Envelope Feeder Makes Unusual Noises
Maintaining the Envelope Feeder
Cleaning the Exterior of the Envelope Feeder
8-20 Oki B6100 User Guide Maintaining the Envelope Feeder
“Testing the Offset Catch Tray” on page
Using the Offset Catch Tray
“Installing the Offset Catch Tray” on page
“Solving Offset Catch Tray Problems” on page
About this Chapter
About the Offset Catch Tray
9-2 Oki B6100 User Guide About the Offset Catch Tray
Oki B6100 User Guide About the Offset Catch Tray
Major Components of the Offset Catch Tray
1. Paper Guide 2. Output Tray 3. Paper Stop 4. Fitting
Figure 1-2 Offset Catch Tray Major Components
Installing the Offset Catch Tray
9-4 Oki B6100 User Guide Installing the Offset Catch Tray
Use the following procedure to install the offset catch tray
9-6 Oki B6100 User Guide Installing the Offset Catch Tray
8. Lift up the paper guide and open the offset tray
Oki B6100 User Guide Installing the Offset Catch Tray
7. Close the rear cover
9. Pull the tray 1 all the way out and lift the paper stop
12. Check the display to make sure the printer is ready for printing
Testing the Offset Catch Tray
Oki B6100 User Guide Testing the Offset Catch Tray
Solving Offset Catch Tray Problems
Interpreting Offset Catch Tray Error Messages
Oki B6100 User Guide Solving Offset Catch Tray Problems
Installation Problems
9-11
9-12 Oki B6100 User Guide Solving Offset Catch Tray Problems
Clearing an Offset Catch Tray Paper Jam
5. Close the rear cover
Oki B6100 User Guide Solving Offset Catch Tray Problems
9-13
Correcting Miscellaneous Offset Catch Tray Problems
Inoperative offset catch tray Erratic operation Unusual noise
Inoperative Offset Catch Tray
9-16 Oki B6100 User Guide Solving Offset Catch Tray Problems
Offset Catch Tray Operates Erratically
Offset Catch Tray Makes Unusual Noises
Offset Catch Tray will not Offset
Maintaining the Offset Catch Tray
Cleaning the Exterior of the Offset Catch Tray
Moving the Offset Catch Tray a Short Distance
Moving the Offset Catch Tray
Moving the Offset Catch Tray a Long Distance
1. Pull the output tray all the way out and lower the paper stop
Removing the Offset Catch Tray
Use the following procedure to remove the offset catch tray
2. Push the paper stop into the output tray
Oki B6100 User Guide Removing the Offset Catch Tray
9-21
8. Close the rear cover of the printer
7. Replace the top cover of the printer
9-22 Oki B6100 User Guide Removing the Offset Catch Tray
“Service and Support” on page A-3 “Service Centers” on page A-4
Appendix A
Customer Support and Part Numbers
In this Chapter
Your Personal Solutions Center
Oki Data on the Internet
Your Gateway to OKI Products and Services
About this Chapter
United States and Canada
Service and Support
Telephone Support United States and Canada
Authorized Service Providers
Service Centers
Oki Data Contact Locations
United States
Consumables
Oki Part Numbers
Printers
Options
A-6 Oki B6100 User Guide Oki Part Numbers