5-20 Oki B6100 User Guide

Print Image Quality Problems

Print Image Quality Problems

When functioning correctly, the printer should produce printed paper that is relatively flat and undamaged, containing a fused image of correct intensity—without streaks, smears, spots, or missing areas. If the printed sheets that your printer produces do not meet these qualifications, there is a print image quality problem.

Minor Print Image Quality Problems can be caused by exhausted or damaged consum- ables, such as the print cartridge. These problems area easily corrected by simply replac- ing the consumable.

Major Print Image Quality Problems can be caused by a malfunctioning or broken component. These problems may require you to call a service technician to determine and correct the problem.

This section describes possible quality problems during printing. Go through the list below to find the condition that most resembles the problem, and follow the recommended action. If the trouble persists, turn the printer off and disconnect the power cord from the AC outlet. Then contact your dealer or an authorized service provider.

Description

Possible Cause

Action

 

 

 

Faded print

The print media is moist.

Remove the moist media and load new, dry

 

 

media.

The print cartridge is old or damaged.

Replace the print cartridge.

Toner in the print cartridge is low.

Replace the print cartridge.

Black dots

The print media is outside the recommended specifications.

Use the recommended print media.

The print cartridge is old or damaged.

Replace the print cartridge.

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Oki 6100 manual Print Image Quality Problems, Black dots