Oki B6100 User Guide

Solving Envelope Feeder Problems

8-15

Interpreting Envelope Feeder Error Messages

The printer control panel displays error messages when there is a problem with the printer or any of the optional paper-handling components. The following table lists all of the error mes- sages associated with the envelope feeder, the possible cause of the error, and the action to take to correct the problem. If the control panel shows an error message that concerns another part of the printer, refer to “Troubleshooting” on page 5-1for a complete list of all warning and error messages.

Error or Warning

Error or Warning

Possible Cause

Action

Message Line 1

Message Line 2

 

 

 

 

 

 

LOAD ENVELOPE

Paper Size/Paper Type

The envelope tray is

Load print media into the envelope

 

 

empty.

tray.

 

 

 

 

ENV UNIT

Check Feeder

The envelope feeder has

Check the envelope feeder to make

FAILURE

 

been removed or has

sure it is properly installed. Turn

 

 

failed.

the printer off, then on. If the

 

 

 

problem reoccurs, contact your

 

 

 

service provider.

 

 

 

 

Correcting Miscellaneous Envelope Feeder Problems

Some envelope feeder problems may not cause an error message and may not interfere with the operation of the printer. If you are experiencing one of the problems listed below and there is no error message shown on the control panel display, refer to the procedures in the following sec- tions to check the possible causes of the specific problem.

Inoperative envelope feeder

Erratic operation

Unusual noise

NOTE: The printer automatically recognizes an option after the option is installed. The printer driver does not. You must enable (activate) the option in the printer driver after the option is installed.

The steps you will follow vary according to both your operating system and your installed printer driver. Here are the general steps you will follow.

Select the driver you want to work with.

Locate the printer properties section within the printer driver. Use the pulldown window to select the option.

Activate the option.

Oct 02

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Oki 6100 manual Interpreting Envelope Feeder Error Messages, Correcting Miscellaneous Envelope Feeder Problems