Oki 6100 manual Solving Offset Catch Tray Problems, Interpreting Offset Catch Tray Error Messages

9-10 Oki B6100 User Guide

Solving Offset Catch Tray Problems

Solving Offset Catch Tray Problems

When there is a problem with the offset catch tray, the printer control panel displays an error code and error message. Most offset catch tray error codes indicate routine status conditions such as a paper jam. Some error codes indicate much more serious problems that may require the help of a service technician.

■If the offset catch tray is inoperative after installation, refer to “Installation Problems” on page 9-11and complete the recommended procedure.

■If the printer control panel displays an error message or an error code, refer to “Interpret- ing Offset Catch Tray Error Messages” on page 9-10.

■If you have an offset catch tray problem but the printer control panel does not display an error message or error code, refer to “Correcting Miscellaneous Offset Catch Tray Prob- lems” on page 9-14and follow the directions for correcting that problem.

NOTE: The printer automatically recognizes an option after the option is installed. The printer driver does not. You must enable (activate) the option in the printer driver after the option is installed.

The steps you will follow vary according to both your operating system and your installed printer driver. Here are the general steps you will follow.

Select the driver you want to work with.

Locate the printer properties section within the printer driver. Use the pulldown window to select the option.

Activate the option.

Interpreting Offset Catch Tray Error Messages

The printer control panel displays error messages when there is a problem with the printer or any of the optional paper-handling components. The following table lists all of the error mes- sages associated with the offset catch tray, the possible cause of the error, and the action to take to correct the problem. If the control panel shows an error message that concerns another part of the printer, refer to“Print Image Quality Problems” on page 5-20

Error or Warning Message	Error or Warning	Possible Cause	Action
Line 1	Message Line 2
(Warning message, printer	Offset Tray Full	The offset catch tray is	Remove paper from the
continues operating and line		full.	tray.
1 shows printer status.)
E6 JAM OFF. TRAY	Remove paper	There is a jam at the	Remove the paper jam.
		offset catch tray.	Refer to “Clearing an
			Offset Catch Tray Paper
			Jam” on page 9-12
OFFSET TRAY FULL	Remove Paper	The offset catch tray is	Remove paper from the
		full.	tray.
OFFSET TRAY FAIL	Call Service	The offset tray has	Turn the printer off, then
		failed.	turn it on. If the problem
			reoccurs, contact an
			authorized service provider.

Oct 02