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Oki 6100 manual Remove any jammed paper from inside the duplexer unit

Models: 6100

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6-10 Oki B6100 User Guide

6-10 Oki B6100 User Guide

Solving Duplexer Problems

4.Push the green tabs on the sides of the duplexer toward the center of the duplexer, and grasp the recessed areas on the sides of the duplexer and remove it from the printer.

5.Push the tabs labelled 1 below out toward the sides of the duplexer, and lift to open (2) the duplexer.

6.Remove any jammed paper from inside the duplexer unit.

Oct 02

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Oki manual Remove any jammed paper from inside the duplexer unit, Oki B6100 User Guide Solving Duplexer Problems

Contents

Oki B6100 User Guide ii Oki B6100 User Guide Mailing Addresse-Mail Address Web SiteContents PrefaceChapter 1 Getting Started GenicomUsing the Printer ChapterChapter 3 Understanding and Navigating the Control Panel Menus Maintaining the PrinterChapter 5 Troubleshooting Chapter 6 Using the DuplexerUsing the 550 Sheet Feeder Using the Envelope FeederChapter ChapterChapter 9 Using the Offset Catch Tray Appendix A Customer Support and Part Numbers A-1viii Oki B6100 User Guide Preface In this Chapter“Welcome” on page “About this Manual” on page “About the Printer” on pageWelcome About this ManualScope OverviewChapter 7 Using the 550-Sheet Feeder Chapter 8 Using the Envelope FeederChapter 9 Using the Offset Catch Tray Printer OrientationAbout the Printer FeaturesAvailable Configuration Continuous printing of up to 1750 sheetsxiv Oki B6100 User Guide About the Printer Chapter Getting StartedIn this Chapter “About this Chapter” on page “Package Contents” on pageAbout this Chapter Safety PrecautionsHandling the Printer Package Contents CD-ROM ContentsPrinter Weight and Dimensions Printer Location RequirementsSpace Requirements Environment Oki B6100 User Guide Printer Location RequirementsParts of the Printer Provides an alternate method offeeding paper to the printer 10. Top cover14. Print Cartridge Integrated cartridge 19. LED Indicators Show printer status 20. Pushbuttons 18. LCD Display1-8 Oki B6100 User Guide Parts of the Printer Figure 1-7 Control PanelOptional Printer Accessories Paper Path Using the Printer “About this Chapter” on page “Connecting the Power Cord” on page“Turning Power On and Off” on page “Connecting the Printer to the Host Computer” on page2-2 Oki B6100 User Guide Connecting the Power Cord Connecting the Power CordAbout this Chapter Turning Power On and Off Connecting the Printer to the Host Computer Oki B6100 User Guide Connecting the Printer to the Host ComputerParallel Port 1. Press the MENU button on the control panel22. Press the SELECT button to enter the mode submenu USB Port Microsoft Windows 95b and 95c also known as OSR 2.0, OSR 2.1 and OSRMicrosoft Windows 98 and 98se, ME, 2000, and XP Apple Mac OS 8.6 and aboveUse the following procedure to install USB for Windows Installation for Mac OS Using the USB PortUSB Resources Paper and Print Media To Avoid Selecting Print MediaCorrect Paper Storage White, 32-lb., 8½ x 500 sheets/box Print Media Capacities Printer 550 sheets Printer with 550 sheet feeder1100 sheetsPrint Media Weight, Type, and Size Metric Weight2-14 Oki B6100 User Guide Selecting Print Media Paper SourceLoading the Universal Paper Tray 2-16 Oki B6100 User Guide Loading the Universal Paper Tray 5. Verify that the paper tray plate has dropped down into the base of the paper tray. If the tray is locked in the up position, pull the lever near the front of the tray to release the plate, or push the paper tray completely into the printer and then remove it 2-18 Oki B6100 User Guide Loading the Universal Paper Tray 10. Push the paper tray completely into the printer. Verify that the tray is properly seated Loading the Front Tray Oki B6100 User Guide Loading the Front Tray 2-212-22 Oki B6100 User Guide Loading the Front Tray Understanding and Navigating the Control Panel Menus “About this Chapter” on page “Control Panel Features” on pageChapter In this ChapterAbout this Chapter 3-2 Oki B6100 User GuideControl Panel Features LCD DisplayLED Indicators 3-4 Oki B6100 User Guide Control Panel FeaturesWhen Off When OnPushbuttons Oki B6100 User Guide Control Panel FeaturesPushbutton Function Navigating the Control Panel Menus Oki B6100 User Guide Navigating the Control Panel Menus Menu Paper Menu Copies CopiesMenu Interface Menu Copies Paper Menu Copies Figure 1-2 Navigating the Paper MenuMenu Structure 3-8 Oki B6100 User Guide Menu StructurePaper Menu Interface MenuPaper Menu 3-10 Oki B6100 User Guide Paper Menu Media Size/TypeFront Tray SizeOki B6100 User Guide Interface Menu Interface Menu3-11 Parallel Setup Delay OutDelay Out Close USB SetupPS Menu Feed TOPCL Menu Symbol Set CR ModeLF Mode Oki B6100 User Guide PCL Menu3-16 Oki B6100 User Guide PCL Menu FF ModePrint Area Oki B6100 User Guide System Menu System Menu3-17 Job Timeout setting applies only to PostScriptJam Recovery Reset Toner LifeQuality Menu EnhancementFunctions Menu Summary, Print Test, and Print FontsStatus Menu Face Down, and Toner3-22 Oki B6100 User Guide Status Menu Maintaining the Printer “Cleaning the Printer” on page “Moving the Printer” on pageChapter In this ChapterAbout this Chapter 4-2 Oki B6100 User GuideReplacing Printer Components Replacing the Print CartridgeUse the following procedure to replace the print cartridge 8. Close the front cover. Verify that it securely locks into place Cleaning the Printer Cleaning the ExteriorOki B6100 User Guide Cleaning the Printer Cleaning the Interior 4-8 Oki B6100 User Guide Cleaning the PrinterMoving the Printer Moving the Printer a Short DistanceStoring the Printer for Long Periods of Time Moving the Printer a Long DistanceTroubleshooting “About this Chapter” on page 5-2“ “Installation Problems” on page“Paper Jams” on page “Print Image Quality Problems” on page “Miscellaneous Problems” on page5-2 Oki B6100 User Guide Installation Problems Installation ProblemsAbout this Chapter There is no power Installation GuideRefer to the Installation Guide Power is frequently5-4 Oki B6100 User Guide Installation Problems Noise, Smoke, or SmellPaper Jams Error CodeFigure 1-4 Paper Jam Locations and Error Codes Paper Jam LocationThe most common causes of paper jams are Clearing an E2 Paper Jam 1. Remove any printed pages from the output tray4. Remove any jammed or wrinkled paper from the paper tray 5. Remove any jammed paper from the inside of the paper tray well7. Remove any jammed paper from the inside of the paper tray well 5-8 Oki B6100 User Guide Paper Jams8. Insert each paper tray into the appropriate paper tray well, either on the optional feeder or on the printer Clearing an E3 Paper Jam 1. Remove any printed sheets from the output tray5. Lift up on the green lever on the left side of the inside of the printer, and fold the cover toward you. Remove any jammed paper Clearing an E4 Jam 5-12 Oki B6100 User Guide Paper Jams6. Return the fuser release levers to their original position 9. Close the rear cover 7. If you removed the duplexer, insert the duplexer into the printer5-14 Oki B6100 User Guide Paper Jams Clearing an E7 Paper Jam 3. Remove any jammed paper from the duplex area6. Remove any jammed paper from inside the duplexer unit 5-16 Oki B6100 User Guide Paper Jams9. Close the rear cover Clearing an E6 Paper Jam 2. Remove any jammed paper from the interior of the offset catch trayOki B6100 User Guide Paper Jams 5. Close the rear cover5-19 Print Image Quality Problems 5-20 Oki B6100 User Guide Print Image Quality ProblemsOki B6100 User Guide Print Image Quality Problems 5-21Vertical black The print cartridge is old or damaged5-22 Oki B6100 User Guide Print Image Quality Problems Black pageBlank page Partial blanksOki B6100 User Guide Print Image Quality Problems 5-23Blotchy print Vertical blanksOther Print Image Quality Problems The following characteristics define this print image problemMiscellaneous Problems Room Lights Dim or Flicker When Printer StartsPrinter is Inoperative Printer Operates Erratically Printer Makes Unusual Noises5-26 Oki B6100 User Guide Miscellaneous Problems Printer is InoperativePrinter Operates Erratically 5-28 Oki B6100 User Guide Miscellaneous Problems Printer Makes Unusual NoisesRoom Lights Dim or Flicker When Printer Starts 5-30 Oki B6100 User Guide Miscellaneous Problems Printer Interferes with Nearby Radio or Television ReceptionWarning Messages and Error Messages Warning Messages TableError Messages Table 5-32 Oki B6100 User Guide Warning Messages and Error MessagesError Message Error MessageOki B6100 User Guide Warning Messages and Error Messages Error MessageError Message MAINTENANCE REQPrinting a Test Page or Configuration Summary Test PageConfiguration Summary Figure 1-6 Configuration SummaryOki B6100 User Guide Printing a Test Page or Configuration Summary 5-36Using the Duplexer “Installing the Duplexer” on page “Testing the Duplexer” on page“Solving Duplexer Problems” on page “Removing the Duplexer” on page ChapterAbout the Duplexer About this ChapterMajor Components of the Duplexer 6-2 Oki B6100 User Guide About the DuplexerInstalling the Duplexer Oki B6100 User Guide Installing the DuplexerDuplexer Installation Sheet Figure 6-1 Contents of Duplexer Shipping BoxUse the following procedure to install the duplexer 6-4 Oki B6100 User Guide Installing the Duplexer6. Close the rear cover Testing the Duplexer 6-6 Oki B6100 User Guide Testing the DuplexerSolving Duplexer Problems Interpreting Duplexer Error CodesInstallation Problems 6-8 Oki B6100 User Guide Solving Duplexer ProblemsClearing Duplex Paper Jams 6-10 Oki B6100 User Guide Solving Duplexer Problems 6. Remove any jammed paper from inside the duplexer unit9. Close the rear cover Correcting Miscellaneous Duplexer Problems Inoperative duplexer Erratic operation Unusual noiseInoperative Duplexer 6-14 Oki B6100 User Guide Solving Duplexer Problems Duplexer Operates ErraticallyDuplex Makes Unusual Noises Removing the Duplexer 6-16 Oki B6100 User Guide Removing the DuplexerOki B6100 User Guide Removing the Duplexer 5. Close the rear cover6-17 6-18 Oki B6100 User Guide Removing the Duplexer Using the 550 Sheet Feeder “Installing the 550 Sheet Paper Feeders” on page“Testing the 550 Sheet Feeder” on page “Solving 550 Sheet Feeder Problems” on pageThe 550 sheet feeder can be installed in the following configurations About the 550 Sheet FeederAbout this Chapter Major Components of the 550 Sheet Feeder Mounting Pins Universal Paper TrayOki B6100 User Guide About the 550 Sheet Feeder Installing the 550 Sheet Paper Feeders 7-4 Oki B6100 User Guide Installing the 550 Sheet Paper FeedersInstallation Sheet 550 Sheet Paper Feeder 3 ThumbscrewsInstalling One Paper Feeder Use the following procedure to install one paper feederOki B6100 User Guide Installing the 550 Sheet Paper Feeders 2. Place the paper feeder on a sturdy, level surface4. Disconnect the power cord from the AC outlet and from the printer 6. Remove the main paper tray from the printer 9. Load paper into the paper tray Installing Two Paper Feeders Use the following procedure to install two paper feeders6. Disconnect the power cord from the AC outlet and from the printer 8. Remove the main paper tray from the printer 7-12 Oki B6100 User Guide Installing the 550 Sheet Paper Feeders 13. Connect the AC power cord to the printer and the AC wall outlet11. Load paper into the paper trays for both paper feeders Oki B6100 User Guide Installing the 550 Sheet Paper Feeders 7-13Testing the 550 Sheet Feeder 7-14 Oki B6100 User Guide Testing the 550 Sheet FeederSelecting Print Media Paper and Print Media To AvoidCorrect Paper Storage Print Media Weight, Type, and SizeDo not stack partial reams of paper Loading Print Media Loading the A4/Letter/Legal Paper TrayOki B6100 User Guide Loading Print Media 7-177-18 Oki B6100 User Guide Loading Print Media Oki B6100 User Guide Loading Print Media 7-19Solving 550 Sheet Feeder Problems 7-20 Oki B6100 User Guide Solving 550 Sheet Feeder ProblemsOki B6100 User Guide Solving 550 Sheet Feeder Problems Interpreting Paper Feeder Error Messages7-21 Installation Problems 7-22 Oki B6100 User Guide Solving 550 Sheet Feeder ProblemsClearing an E2 Paper Jam 1. Remove any printed pages from the output trayCorrecting Miscellaneous Paper Feeder Problems Inoperative paper feeder Erratic operation Unusual noiseInoperative 550 Sheet Paper Feeder 7-26 Oki B6100 User Guide Solving 550 Sheet Feeder Problems Feeder Operates ErraticallyFeeder Makes Unusual Noises Removing the 550 Sheet Feeder 4. Remove the paper trays from the 550 sheet feeder and the printer 6. Lift the printer to remove it from the feederOki B6100 User Guide Removing the 550 Sheet Feeder 7-29Moving the Printer and 550 Sheet Feeder a Short Distance Moving the 550 Sheet FeederMoving the Printer and 550 Sheet Feeder a Long Distance Using the Envelope Feeder “Installing the Envelope Feeder” on page“Testing the Envelope Feeder” on page “Selecting Print Media” on page “Solving Envelope Feeder Problems” on pageAbout this Chapter About the Envelope Feeder8-2 Oki B6100 User Guide About the Envelope Feeder Oki B6100 User Guide Installing the Envelope Feeder Installing the Envelope FeederInstallation Sheet Use the following procedure to install the option 3. Pull on the recessed area on the front of the printer to open the front tray 8-6 Oki B6100 User Guide Installing the Envelope Feeder Testing the Envelope Feeder Oki B6100 User Guide Testing the Envelope FeederPaper and Print Media To Avoid Selecting Print Media8-8 Oki B6100 User Guide Selecting Print Media Print Media Weight, Type, and Size Correct Paper StorageType of Envelope or Postcard Maximum CapacityLoading the Envelope Feeder 8-10 Oki B6100 User Guide Loading the Envelope FeederOki B6100 User Guide Loading the Envelope Feeder 3. Lower the paper holder8-11 Solving Envelope Feeder Problems 8-12 Oki B6100 User Guide Solving Envelope Feeder ProblemsOki B6100 User Guide Solving Envelope Feeder Problems Envelopes Become Creased when Printing8-13 8-14 Oki B6100 User Guide Solving Envelope Feeder Problems Correcting Miscellaneous Envelope Feeder Problems Interpreting Envelope Feeder Error MessagesInoperative envelope feeder Erratic operation Unusual noise 8-16 Oki B6100 User Guide Solving Envelope Feeder Problems Inoperative Envelope FeederThe following characteristics define this envelope feeder problem 8-18 Oki B6100 User Guide Solving Envelope Feeder Problems Envelope Feeder Makes Unusual NoisesMaintaining the Envelope Feeder Cleaning the Exterior of the Envelope Feeder8-20 Oki B6100 User Guide Maintaining the Envelope Feeder Using the Offset Catch Tray “Installing the Offset Catch Tray” on page“Testing the Offset Catch Tray” on page “Solving Offset Catch Tray Problems” on pageAbout this Chapter About the Offset Catch Tray9-2 Oki B6100 User Guide About the Offset Catch Tray Major Components of the Offset Catch Tray 1. Paper Guide 2. Output Tray 3. Paper Stop 4. FittingOki B6100 User Guide About the Offset Catch Tray Figure 1-2 Offset Catch Tray Major ComponentsInstalling the Offset Catch Tray 9-4 Oki B6100 User Guide Installing the Offset Catch TrayUse the following procedure to install the offset catch tray 9-6 Oki B6100 User Guide Installing the Offset Catch Tray Oki B6100 User Guide Installing the Offset Catch Tray 7. Close the rear cover8. Lift up the paper guide and open the offset tray 9. Pull the tray 1 all the way out and lift the paper stop12. Check the display to make sure the printer is ready for printing Testing the Offset Catch Tray Oki B6100 User Guide Testing the Offset Catch TraySolving Offset Catch Tray Problems Interpreting Offset Catch Tray Error MessagesOki B6100 User Guide Solving Offset Catch Tray Problems Installation Problems9-11 9-12 Oki B6100 User Guide Solving Offset Catch Tray Problems Clearing an Offset Catch Tray Paper Jam5. Close the rear cover Oki B6100 User Guide Solving Offset Catch Tray Problems9-13 Correcting Miscellaneous Offset Catch Tray Problems Inoperative offset catch tray Erratic operation Unusual noiseInoperative Offset Catch Tray 9-16 Oki B6100 User Guide Solving Offset Catch Tray Problems Offset Catch Tray Operates ErraticallyOffset Catch Tray Makes Unusual Noises Offset Catch Tray will not OffsetMaintaining the Offset Catch Tray Cleaning the Exterior of the Offset Catch TrayMoving the Offset Catch Tray a Short Distance Moving the Offset Catch TrayMoving the Offset Catch Tray a Long Distance Removing the Offset Catch Tray Use the following procedure to remove the offset catch tray1. Pull the output tray all the way out and lower the paper stop 2. Push the paper stop into the output trayOki B6100 User Guide Removing the Offset Catch Tray 9-218. Close the rear cover of the printer 7. Replace the top cover of the printer9-22 Oki B6100 User Guide Removing the Offset Catch Tray Appendix A Customer Support and Part Numbers“Service and Support” on page A-3 “Service Centers” on page A-4 In this ChapterOki Data on the Internet Your Gateway to OKI Products and ServicesYour Personal Solutions Center About this ChapterUnited States and Canada Service and SupportTelephone Support United States and Canada Service Centers Oki Data Contact LocationsAuthorized Service Providers United StatesOki Part Numbers PrintersConsumables OptionsA-6 Oki B6100 User Guide Oki Part Numbers