8-18 Oki B6100 User Guide
Solving Envelope Feeder Problems
Envelope Feeder Makes Unusual Noises
The following characteristics define this envelope feeder problem:
■The envelope feeder makes unusual noises or makes more noise than usual either while idle or while printing.
■The envelope feeder feeds paper without a problem.
■The control panel does not display an error code.
The following procedure guides you through multiple actions that may solve this problem. Pro- ceed one step at a time until the problem is solved. You may not need to complete the entire pro- cedure. If one of the steps in this procedure corrects the problem but the identical problem returns in less than 50 prints, call for service.
1.Remove the paper trays and inspect the inside of the envelope feeder for jammed paper or obviously broken components.
Broken components or scraps of paper lodged inside the envelope feeder may be brushing against moving parts and causing the noise.
2.Call your service technician.
This problem may be caused by a malfunctioning or broken component that requires ser- vice.
